Customer Service Team Member

VICTORIA MCGERRIGLE

*** ****** **, ***********, ** 28115 980-***-**** ***********@*****.***

OBJECTIVE

To become a manager in customer service.

SKILLS & ABILITIES

Working in customer service as a team member. Experience working with cash register’s. Positive experience working with public consumer’s. Time tasking and checklist associated. Experience with stocking different food’s, as well as good’s.

EXPERIENCE

September, 2023-November, 2023

Cashier, Home Run Market #17

Stocking floor product’s, helping customers locate what they need or are looking for, running one or both cash register’s, completing all shift duties, closing

December, 2022-February, 2023

August, 2022-December, 2022

Nov 2016- Feb 2017

Temporary, BSS Recycling LLC

Cleaning up and redistributing used goods such as plastic, cardboard, and other materials into a mechanical operation machine used for recycling with various working parts and compositions based off of a crew/team member specific area breakdown.

Sales Associate, Dollar General

Stocking store floor products, practice with loss prevention, door to floor cleaning, check-out, cashiering.

Hostess, International House of Pancakes

Watching the front door, cleaning the waiting area space, assisting other employees when asked or otherwise directed to do so, going over the schedules with waiters/waitresses, off of floor duties, directing clientele or customers to seating certain specification areas, personally in charge of rotation.

April 2014-Febuary 2016

Waitress, Waffle House

Ran my own dish wash line from the time of clearing the customers table after they were finished with their meal and ready to pay or “cash out” to take it to the wash pit and rinse, spray, put in the cleansing machine, return to table to sanitize and prepare it for the next wonderful customer. Accomplished all of active shift duties before rotation for the next shift began. Cleaned the bathrooms, assisted the line cooks with prep and break down duties, as well as end of shift meetings. Taking in house orders and to-go orders and calling them out on floor to the cook’s, delivering customers meals as quickly as possible.

EDUCATION

2010-2014

High School Diploma, Cherryville North Carolina, Cherryville Senior High

COMMUNICATION

The reason as to why I want to succeed in the chain of command and move up into the position of management is because I truly enjoy the one on one relationships that are derived from committing myself to a prestigious point in customer relations. I have the drive and passion to develop my skills to achieve in admissive advancement.

LEADERSHIP

Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity? You’re a natural leader—tell it like it is!

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