Resume

Business Administration P O

Location:

Ghana Abrewa, Bono, Ghana

Posted:

April 12, 2024

Contact this candidate

Resume:

SOPHIA MARTINS

P.O BOX KN ****, PHONE +233-*********),(233*********) ad4yzv@r.postjobfree.com

PERSONAL INFORMATION

OBJECTIVES

Seeking to build a career in a challenging organized environment to achieve corporate objectives PROFILE

Self-motivated with dedication to duty, intelligent and dynamic hardworking, a graduate in Business Administration

Proven leadership skills including managing and motivating other team players to achieve company goals. A perfect team player, highly adaptable to new technologies in all fields. Excellent analytical, communication and interpersonal skills, and want an exciting and challenging career with a result-oriented and fast-growing organization. Computer literate with proficiency in Microsoft office applications, Internet, Powerpoint Presentations, corel draw and Typo3, Google analytics, Tweetdeck, Photoshop etc.

NATIONALITY - Ghanaian

GENDER - Female

LANGUAGES - English, Twi, Yoruba

EDUCATION

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY Business Administration Accra GH

Major: Marketing Aug 2015 - July 2017

CAPE COAST POLYTECHNIC

Major: Marketing Cape Coast GH

Oct 2010- July 2013

Related Courses: international marketing; Computer literacy; customer communication; Business law: Communication skills; Accounting; Marketing information system; Marketing environment etc.

NEW ERA GIRLS SECONDARY SCHOOL Lagos, NG

Sept 2001- June 2007

EXPERIENCE

Bolt Food Ghana Accra, Ghana

Position: Restaurant Sales Specialist March 2023 - Till Date

● Responsible for the whole sales funnel, including leads processing, prospecting, cold

● calling, planning meetings and closing.

● Achieve growth and hit sales targets.

● Record all daily activities performed in the CRM to generate history.

● Be the first contact of new partners, supporting them in the onboarding experience and all

● operational and administrative issues that it entails.

● Collaborate with the Partners Operations team to smoothly activate all partners.

● Solve daily commercial or operational issues.

Glovo Ghana. Feb 2022 - March 2023

Position: Account Manager

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).

• Ensure that Glovo has the best content by signing exclusivities with partners.

• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)

• Improve Glovo’s revenue through commission renegotiation and selling assets.

• Understand, build action plans and follow up on churned and inactive partners.

• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.ng assets.

Glovo Ghana

Position: Sales Executive. Feb 2021 - Jan 2022

● Responsible for the entire sales process with new partners to source and negotiate the best products in your city to deliver it to our customers

● Meet monthly objectives defined by the company and team

● Daily report with the tasks executed (calls and visits) JUMIA GHANA Accra GH

Position: Corporate Sales Executive (Jumia Travel) July 2019 - Jan 2020

● Hunting for new client (Handling and managing existing clients

● Researching and identifying sales opportunities, generating leads, targeting identification and classification.

● Performing territory and account management

● Using phones, emails and internal marketing tools to perform selling activities and customer interactions.

● Maintaining required activity metrics via phone calls, appointment and demos

Ensuring proper servicing and after sales support to clients etc. BOOKING.COM (Nigeria) Lagos NG

Position: Account Executive June 2017 – June 2019

● Day-to-day proactive communication with partners in your region by telephone,

● Building productive relationships with partners to ensure that they offer the best availability and rate structure;

● Discuss opportunities with partners that will help improve business

● First point of contact for partners, answering questions and queries, taking action as needed

● Advise partners regarding their (potential) webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions, if applicable.

● Liaison person for partners to contact when they have operational questions by phone and email.

● Providing support to partners or Booking.com BV in building the webpage for venues and/or maintaining partner information on the Booking.com website;

● Verify that the website has accurate information on and pictures of partners;

● Delivering training by phone to new and or existing partners on how to use Booking.com’s tools and systems.

● Providing partners with information and advice mainly by phone, including follow-ups; Looking after IT/administrative related tasks;

● In consultation with the Market Managers, provide information support to Booking.com BV for new and existing partners;

● Conduct daily/weekly rate and availability checks on various platforms to check if the product is competitive etc.

BOOKING.COM (Ghana) Accra GH

Position: Account Executive Feb 2017 - June 2017