Ashley Sarah Bee

ad4yzh@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Salesforce Analyst/Developer Rise Broadband-Oct 2023-Feb 2024, Denver, CO

-Architected solutions to effect changes in the current Salesforce Org

- Developed base Reporting and Dashboards for Fiber and Fixed Wireless Projects in Salesforce

- Maintained the SieTracker Package Instance for Rise Projects

- Fixed bugs, Created Formula fields, built Salesforce Flow Widgets, created batch processes

- Started the move towards agile and scrum and worked with a prioritized product backlog Salesforce Developer/Administrator: Modivcare- Dec-2022-Feb-2023 Remote Denver, CO

-Developing, Administering and doing Business Analysis for the Salesforce org used by the company’s Sales and Account Management functions.

-Involved managing login security, Apex coding and customizing existing Salesforce functionality based on interviews with Stakeholders that included Sales and Strategy Managers.

-Built an agile and scrum framework for one Scrum Team while acting as ScrumMaster and a Targets Solution for New Business Sales.

Salesforce Developer/Administrator: Dovel Technologies and Grant Solutions through Alta IT-June 2022-Oct 2022 Remote Denver CO

-Administering and doing Salesforce Flow declarative development for the Salesforce org that handled Grant Solutions Service function that serves various Govt Entities that use the Grant Solutions Grants software.

-Developed a prototype for a customized Approval process for Program Management, built an Experience Builder portal for govt partners, did Administration functions like user creation, MFA, email to case troubleshooting, activating and deactivating users, and user documentation creation, using Jira and Confluence.

-Automated Notifications based on triggers, worked with data using Bulk API to do mass updates and monitored data quality. Collaborated with Client Service Teams, Training Team and Program Management. Salesforce Developer: REVATURE- Nov 2021 - Apr 2022 Remote from Spokane, WA

-Obtained experience and training in Salesforce Development and added the Platform Developer1 Certification.

-Projects involved administrative aspects like security set up, profiles, custom objects and fields. Used declarative processes like Process Builder, Flows, Workflows, Approval Processes, Lead and Case assignment, escalation and auto-response rules.

-Developed expertise in programmatic development including Visualforce, Apex triggers, Apex controllers, Apex REST callouts, Apex REST web service and tests for all Apex controllers, triggers and integrations.

-Used SOQL and SOSL within Apex code. Also developed Experience Builder sites, developed Lightning Web Components (LWC) and Aura Components using html, lwc and aura tags, css and javascript. Pro bono Salesforce Administrator:SALESFORCE ANSWERS FORUM- Feb 2021

-June-2021 Remote from Portland, OR

-Completed the Salesforce Administrator Certification using Certification trails available on trailhead.com. A ranger with numerous super badges.

-Developed deep understanding of Salesforce schema and administration while participating in the Salesforce Answers Community and providing pro-bono solutions to problems posted by admins working in Salesforce.

-Solutions on Answers included use of security, declarative processes and Reports and Dashboard. Manager Sales Operations: BAY SUN SOLAR (Now Sunternal)- Jul 2016 - Feb 2017, San Jose, CA

-I developed the customer experience at Bay Sun Solar, a solar start up by becoming the primary point of contact with customers after the sale until solar got installed at the customer's home, passed final inspection and obtained interconnection.

-Was hands on, using phones for lead management, scheduling, troubleshooting, handling customer issues, coordinating installation, payments and interconnection while handling software solutions for the different aspects, including Excel, Microsoft Dynamics, Spotio and reporting. My efforts decreased cancellations, reduced time to funding, increased sit and sale ratios, created a system of information dissemination and got Bay Sun ready for growth.

Founder/LLC Manager/Broker: BEEHIVE PLANET LLC -July 2009 – June 2016, Chicago, IL and Los Angeles CA

-As an entrepreneur wore whatever hats I needed to, to keep the company going after the real estate market meltdown.

-Handled the financial aspects of the company- accounting, taxes, budgets, escrow.Managed vendors, recruiting, issue resolution, community advertising and client relations.

-Did the systems administration, client data management and website maintenance. Managed the technology products for web administration, CRM, accounting and vendor management- Lone Wolf, Buildium. Intuitonline.

-Analyzed Real Estate markets and sales patterns in depth to develop a new business concept more conducive to the altered state of real estate post sub-prime dissolve. It comprised of a method of securitization of real estate over the internet. I applied and acquired a US patent for the computerized method.

Senior Consulting Analyst :ACCENTURE TECHNOLOGY LABS Feb 2008 – Feb 2009, Chicago, IL

-Worked on back end development, management strategy and technology innovation. Developed the back end for a Retirement Planning Financial Services software a product prototype using SAS.

-Did data work, doing cluster analysis on ebay text-mining clusters. Developed a biometrics business method idea for biometric authentication as a part of lab’s innovation initiative. Worked on process development for a RFID payment solution.

Custom Analytics Manager :IRI -Feb 2005-Jan 2007, Chicago, IL

-Supervised a team of Analysts outsourced to India.

-I developed expertise in Analysis and Insight development for Custom analyzes done for marketing teams of Fortune 500 Clients. Used Food, OTC and Pharmacy purchase data and IRI panel data and manipulated them using SAS programming to derive insights that inform business strategy.

-Worked with IRI Syndicated Store data for a large Pharmaceutical client to make recommendations based on data to inform a new product launch.

-Presented results of above analysis to the Client and delivered an Executive Summary of results. BIS Associate: ZS ASSOCIATES -March 2004-September 2004, Chicago, IL

-Used Oracle PL/SQL programming, SAS programming, VB and Excel to create performance Dashboards for Client-Pfizer, United Airlines.

-Analyzed the time taken by different types of contracts to reach the contract close stage from the different stages in the sales cycle. Interpreted and tabulated results for Client United Airlines EDUCATION, CERTIFICATIONS, CITIZENSHIP STATUS

-MS in Information Systems Management, Loyola University Chicago-Salesforce Certified Administrator

-Salesforce Certified Platform Developer I

-Scrum Alliance Certified ScrumMaster -US Citizen

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