Danielle Sola

Lakewood, CA *****

ad4yyl@r.postjobfree.com

+1-310-***-****

I have many years of customer service, from helping customer’s and clothing or shoes, to helping patients get their well-balanced meal and other items during their stay in the hospital.I am a positive person to have on the job, if I do not know how to do something I am willing to learn. I believe in showing up on time or prior to the start time.

Willing to relocate to: Lakewood, CA - Torrance, CA - Cerritos, CA Authorized to work in the US for any employer

Work Experience

California Specialty Painting

Warehouse - Santa Fe Springs, CA

November 2023 to Present

Mask Controller

.Masking paint tanks.

.Unmasking paint tanks.

.General cleaning/Sweeping

.Assisting others with other tasks.

Front Desk Receptionist

Security Solutions - Los Alamitos, CA

July 2023 to October 2023

• Greeting Customers

• Answering phones

• Fill up Coffee filter

• Checking Inventory ( kitchen, restroom, and office.)

• Stocking Inventory (kitchen, restroom, and office.)

• Scanning packers and bills.

• Cleaning Desk area and Conference Room.

• Offering assistance for other coworkers for their departments.

• Lite Filing

Account Coordinator

Silver spur corporation - Cerritos, CA

April 2023 to May 2023

• Customer Service ( answering phones and emails from Customers and vendors)

• Entering POs

• Scheduling APPOINTMENTS ( if required by Customer)

• Checking item inventory status

• Calculating Dims /Cases if needed.

Customer Service Representative

STG Logistics - Santa Fe Springs, CA

January 2023 to March 2023

• Customer Service

• Answering emails (other trucking companies and Customers.)

• Give customer quote ratings and a list information needed for DO.

• Receiving DOs

• Check in CMS to check If the DO matches ( If AMS, HBL MBL, JOB LOT, COMMODITY matches to DO)

• Enter DO in pt system

• Releasing cargo ( if cargo is available in CMS.)

• Check with Dispatcher for availability of shipment ( unless if customer requests appointment) Customer Care Specialist

Intek America - California

March 2021 to November 2022

• Updated Inventory For Shredders

• Creating Sales orders

• Imported Walmart / Amazon Orders

• Approved Orders

• Fulfilling/ Invoicing

• Managing Orders ( Best buy, Bjs, Costco U.S/ C.A, Staples U.S/ CA, And Home Depot)

• Answering Emails

• Importing tracking for Walmart/ Amazon and Costco Canada. Dispatcher/Customer Service Representative

ASH Appliance repair - Long Beach, CA

March 2020 to February 2021

• Answered inbound calls from vendors and customers

• Outgoing calls to vendors and customers

• Scheduled and confirmed daily appointments

• Managed queue of pending customers

• Provided detailed information and updates to customers, insurance companies and company vendors

• Utilized software to design routing and mapped job sites

• Researched internal information to provide details of work orders and pending reports

• Created follow ups to customers and team members

• Assisted manager in problem resolution to resolve customer complaints

• Assisted customers with resolutions due to escalations

• Assisted in acquiring information from customers to resolve technical issues

• Assisted field technicians with information to utilize on field to help customers

• Accepted courier deliveries

Marketing Specialist

MediastratX - Cypress, CA

May 2019 to February 2020

• Screening Cold Calls.

• Assisting Interested Customers In Extending Warranties For Vehicles.

• Transferring Interested Customers To Warranty Specialist Appointment Confirmer/ Receptionist

Aston Business Solutions - Torrance, CA

May 2016 to April 2019

• Confirming appointments (primary position)

• Telemarketing - Cold calling companies to sell them, front page ADS on google

• Receptionist

• Greeting Visitors / Accepting Delivery Packages

Food Service Worker

Little Company of Mary Hospital - Torrance, CA

July 2009 to October 2015

• Food Service

• Serving patients, cookies, coffee and tea.

• Serving food trays to patients’ rooms.

• Collecting dirty trays from patients’ rooms.

• Checking food trays before leaving the kitchen to patients’ rooms.

• Stocking freezer.

• General cleaning.

Retail Sales Associate

DSW-Designer Shoe Warehouse - Torrance, CA

June 2006 to July 2009

• Sales Associate

• Stocking and straightening shelves

• Cleaning / Sweeping Department

• Helping customers with finding the shoes or different sizes. Retail Sales Associate

Kids Foot-Locker - Redondo Beach, CA

November 2004 to April 2005

• Sales Associate

• Customer Service

• Folded Shirts

• Cleaning / Sweeping Department

Education

North High School

June 2001 to June 2005

Skills

• NetSuite (1 year)

• Email

• Customer Service (10+ years)

• Microsoft Word

• Analysis skills

• Call Center

• Social Media (10+ years)

• Data entry

• Commercehub (1 year)

• Front desk

• Customer service

• Microsoft Office

• Negotiation

• Quality control

• Data collection

• Minitab

• Business development

• Customer support

• Google Docs

• Personal assistant experience

• Accounting software

• Office management

• Warehouse management system

• Supervising experience

• ERP systems

• Operating systems

• Order entry

Certifications and Licenses

Food Handler Certification

October 2023 to October 2026

CPR Certification

CDL

Contact this candidate