Customer Service Food
Resume:
Danielle Sola
Lakewood, CA *****
**************@*****.***
I have many years of customer service, from helping customer’s and clothing or shoes, to helping patients get their well-balanced meal and other items during their stay in the hospital.I am a positive person to have on the job, if I do not know how to do something I am willing to learn. I believe in showing up on time or prior to the start time.
Willing to relocate to: Lakewood, CA - Torrance, CA - Cerritos, CA Authorized to work in the US for any employer
Work Experience
California Specialty Painting
Warehouse - Santa Fe Springs, CA
November 2023 to Present
Mask Controller
.Masking paint tanks.
.Unmasking paint tanks.
.General cleaning/Sweeping
.Assisting others with other tasks.
Front Desk Receptionist
Security Solutions - Los Alamitos, CA
July 2023 to October 2023
• Greeting Customers
• Answering phones
• Fill up Coffee filter
• Checking Inventory ( kitchen, restroom, and office.)
• Stocking Inventory (kitchen, restroom, and office.)
• Scanning packers and bills.
• Cleaning Desk area and Conference Room.
• Offering assistance for other coworkers for their departments.
• Lite Filing
Account Coordinator
Silver spur corporation - Cerritos, CA
April 2023 to May 2023
• Customer Service ( answering phones and emails from Customers and vendors)
• Entering POs
• Scheduling APPOINTMENTS ( if required by Customer)
• Checking item inventory status
• Calculating Dims /Cases if needed.
Customer Service Representative
STG Logistics - Santa Fe Springs, CA
January 2023 to March 2023
• Customer Service
• Answering emails (other trucking companies and Customers.)
• Give customer quote ratings and a list information needed for DO.
• Receiving DOs
• Check in CMS to check If the DO matches ( If AMS, HBL MBL, JOB LOT, COMMODITY matches to DO)
• Enter DO in pt system
• Releasing cargo ( if cargo is available in CMS.)
• Check with Dispatcher for availability of shipment ( unless if customer requests appointment) Customer Care Specialist
Intek America - California
March 2021 to November 2022
• Updated Inventory For Shredders
• Creating Sales orders
• Imported Walmart / Amazon Orders
• Approved Orders
• Fulfilling/ Invoicing
• Managing Orders ( Best buy, Bjs, Costco U.S/ C.A, Staples U.S/ CA, And Home Depot)
• Answering Emails
• Importing tracking for Walmart/ Amazon and Costco Canada. Dispatcher/Customer Service Representative
ASH Appliance repair - Long Beach, CA
March 2020 to February 2021
• Answered inbound calls from vendors and customers
• Outgoing calls to vendors and customers
• Scheduled and confirmed daily appointments
• Managed queue of pending customers
• Provided detailed information and updates to customers, insurance companies and company vendors
• Utilized software to design routing and mapped job sites
• Researched internal information to provide details of work orders and pending reports
• Created follow ups to customers and team members
• Assisted manager in problem resolution to resolve customer complaints
• Assisted customers with resolutions due to escalations
• Assisted in acquiring information from customers to resolve technical issues
• Assisted field technicians with information to utilize on field to help customers
• Accepted courier deliveries
Marketing Specialist
MediastratX - Cypress, CA
May 2019 to February 2020
• Screening Cold Calls.
• Assisting Interested Customers In Extending Warranties For Vehicles.
• Transferring Interested Customers To Warranty Specialist Appointment Confirmer/ Receptionist
Aston Business Solutions - Torrance, CA
May 2016 to April 2019
• Confirming appointments (primary position)
• Telemarketing - Cold calling companies to sell them, front page ADS on google
• Receptionist
• Greeting Visitors / Accepting Delivery Packages
Food Service Worker
Little Company of Mary Hospital - Torrance, CA
July 2009 to October 2015
• Food Service
• Serving patients, cookies, coffee and tea.
• Serving food trays to patients’ rooms.
• Collecting dirty trays from patients’ rooms.
• Checking food trays before leaving the kitchen to patients’ rooms.
• Stocking freezer.
• General cleaning.
Retail Sales Associate
DSW-Designer Shoe Warehouse - Torrance, CA
June 2006 to July 2009
• Sales Associate
• Stocking and straightening shelves
• Cleaning / Sweeping Department
• Helping customers with finding the shoes or different sizes. Retail Sales Associate
Kids Foot-Locker - Redondo Beach, CA
November 2004 to April 2005
• Sales Associate
• Customer Service
• Folded Shirts
• Cleaning / Sweeping Department
Education
North High School
June 2001 to June 2005
Skills
• NetSuite (1 year)
• Customer Service (10+ years)
• Microsoft Word
• Analysis skills
• Call Center
• Social Media (10+ years)
• Data entry
• Commercehub (1 year)
• Front desk
• Customer service
• Microsoft Office
• Negotiation
• Quality control
• Data collection
• Minitab
• Business development
• Customer support
• Google Docs
• Personal assistant experience
• Accounting software
• Office management
• Warehouse management system
• Supervising experience
• ERP systems
• Operating systems
• Order entry
Certifications and Licenses
Food Handler Certification
October 2023 to October 2026
CPR Certification
CDL
Contact this candidate