Medgar Van Benton

ad4yyk@r.postjobfree.com • 770-***-**** https://www.linkedin.com/in/vanbenton • Decatur, GA

Global IT and Consulting Leader with extensive visionary leadership and operational experience. Experience leading and expanding IT operations globally for companies in the Pharmaceutical, Medical Devices, Health Care and Insurance, Manufacturing, Automotive, Financial Services, Transportation, Software Product Development, Consumer Products Retail, Universities, Telecommunications and High-Tech Manufacturing industries. 20+ years of experience leading globally distributed teams of varying sizes up to 400+ resources in the – US, Canada, Europe, India, United Kingdom, Mexico and LATAM. Expertise in Mergers and Transition Planning, custom developed applications, ERP systems strategy/planning and implementation / optimization (SAP R3 / S4 HANA, Oracle, Epicor, NetSuite, others), Infrastructure, Data Management strategies and Business/IT process improvements.

Leadership Expertise

Digital Transformation Leadership

Cyber Security

Global Infrastructure and Application Leadership

Cost and Expense Management

Change Management

IT Audit, Controls and Risk Management

Data Management & IT Strategic Planning

Executive/Key Stakeholder Relationship Management

Mergers and Transition Planning and Execution

Global Sales and Account Management/Executive

Cloud Transformation and Management

Governance and Compliance Management

Partner Alliances and Development

IT Strategic Sourcing

Vendor and Contract Management/ Negotiations

IT Project and Program Management

Business and IT Process Improvement

Organizational Service Alignment

Career Experience

Wipro Technologies, Decatur, Georgia November 2022 – November 2023

Director, Deal Execution Lead

Managed the pursuit process, quality, and budget for multi-tower ITO solution opportunities greater than $100M. This included engaging effectively at the Client 'IT Stream Lead' level and working across multiple Wipro stakeholders, including delivery to organize pursuit teams, manage the schedule, on/off board team members, and promote productivity and collaboration.

Leveraged my business/sales and delivery management experience across deals/industries/geographies to assist in developing effective solutions, client messaging, communication styles and execute winning strategies.

Captured the lessons learned, scheduled win/loss reviews, and created case studies for reuse in Wipro to improve pursuit cycle times and revenue growth.

Cognizant Technology Solutions, Atlanta, GA November 2019 – June 2021

AVP, Strategic Engagement Team

As the Pursuit Leader, led the collaboration with account teams, Cognizant delivery organizations and Solution Architects, Cognizant Legal, 3rd Party Service Providers and Clients to advance, solution and close large complex sales transactions.

Closed $100M strategic sourcing/ IT vendor consolidation opportunity with a multinational financial organization.

Medgar Van Benton Consulting and Advisory Services, Atlanta, GA July 2018 – November 2022

Managing Principal, Independent Contractor

As an Independent Contractor, led client teams and Tier 1 Service Providers to complete and deliver the following:

Contracted by a Global Consumer Products client to revive and lead an existing team to complete down selection and contract negotiations for a business process outsourcing transaction. The success and effectiveness of my leadership with that team lead the client to request me to lead vendor orals and initial down selection for an IT outsourcing transaction.

Contracted by a Global Travel Industry Product Development client (servicing Airlines and Hospitality), to Lead a cost of operations analysis for their Product Development and Maintenance Organization. I led the development of the business case, governance model and vendor management model resulting in 25% in cost reduction by outsourcing legacy product maintenance and revised the product development model with better alignment with key line of business stakeholders.

Ernst & Young, LLC, Atlanta, GA September 2015 - March 2018

Senior Manager, Outsourcing and Automation Advisory Management Services

IT Lead Advisor and Strategic Partner Alliances Lead for service providers seeking partnership with our advisory and automation services team.

Delivered on average 20% in savings and improved service delivery, while assessing global business and technology outsourcing delivery contracts, for City Bus Operations and Maintenance, Merger & Acquisition Projects, auditor risk, security and compliance, strategic sourcing, governance, and vendor management concerns for clients in Consumer Products, Retail, City Bus Operations and Maintenance, and Agriculture sectors.

Addressed federal compliance challenges for a multinational managed healthcare and insurance company by designing and delivering technology enhancements and driving Vendor/Supplier process remediation and improvements.

Reviewed delivery outages for a Global IT Infrastructure Outsourced Agreement at a global consumer products and retail company. Delivered a Remediation and Stabilization Plan that included a revised Governance Approach that improved the collaboration between the Client and the Service Provider. This led the client to avert the initiation of the Termination for Cause clause of the Agreement.

CSC, Atlanta, GA July 2013 - November 2014

Principal, Business Development Executive: Application Services

Sold a wide range of application services, including ERP, Custom Applications, Mobile and Internet Solutions, and Testing Services in financial and insurance services industries.

Extended application services beyond CSC’s existing product installations by 20% with over $45M in closing and a healthy pipeline going into H2 FY 2014.

Daugherty Business Solutions, Atlanta, GA January 2012 – July 2013

Principal Consultant

Oversaw management consulting engagement to revise the inventory management and product display capabilities roadmap for a top-tier DIY home improvement retailer, which captured over $60M in YoY savings and uncovered new capabilities to boost revenue and productivity.

Collaborated with top-level automotive parts manufacturer and retailer to overhaul inventory management and distribution system, which secured 15% savings in cost of business and projected 10% increase in revenue.

Capgemini, Atlanta, GA & Syracuse, NY July 1997 - November 2011

Vice President, Global Account Management and Delivery/Customer Relationship Executive

Executive Leader for Global Information Technology Outsourcing Contracts and Technology Transformation Projects for clients with global headquarters in the US and Europe. Total contract revenue streams averaged greater than $50M per year, 100% SLA target achievement and +25% cost savings for clients. Revenue streams included 20% sales management and growth per account driven by proactive engagement and understanding the needs of the Key Stakeholders/Business Unit Leaders.

Capgemini CIO for the outsourced IT Services we were providing to Customers. Lead Global Transition Services and IT Operations for the customers. Services Included all aspects of IT - all projects and services including applications, infrastructure, help desk, telecommunications, and networks. Led global delivery teams providing onsite, onshore, and offshore IT services across a wide variety of ERP systems, applications management, infrastructure management, business process outsourcing areas, Transition and Merger and Acquisitions.

Completed portions of the Year 2000 Software Remediation Process for a Global Airline

Implemented a Quality Management Framework for a $200M Application Development Outsourcing Contract for a Tier 1 telecommunications provider. Completed the process in 6 months across 5 locations, improving service by 20%.

Education

Bachelor of Science (BS), Computer Science & Mathematics South Carolina State University, Orangeburg, South Carolina

Awards & Honors

Outsourcing Institute’s Digital Convergence Conference on the Role of Infrastructure for Digital Transformation to Drive Agility and Reduce TCO, Panelist

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