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Customer Service

Location:
Ontario, CA
Posted:
April 12, 2024

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Resume:

NOTAYA CARTER

* ********** *** **** ******** *

ad4yy7@r.postjobfree.com

876-***-****

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Hard working supervisor with exceptional experience leading teams, delivering results and exceeding expectations.

EDUCATION: Heart trust/NTA Garmex Academy (2011-2012)

Dunoon Technical High School (2003-2004)

Convent of mercy academy ‘ALPHA’ (1998-2003)

St. Francis primary and infant (1990-1998)

QUALIFICATION: CXC Mathematics

CXC English Language

CXC Social Studies

Certificate in Customer service Level 2

WORK HISTORY: 1.Megamart Wholesale Club

Team Leader

September 12,2022-September 25,2023

29 upper waterloo rd kgn 10

●Achieve results by working with staff to meet established targets.

●Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

●Handle customer complaints, resolved issues and adjusted policies to meet changing needs.

●Maintaining compliance with company policies, objectives and communication goals.

●Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflow.

2. Gara Limited, Wendys

Crew member/ Supervisor

October 2018-October 2021(3years)

Loshusan Plaza, Barbican

●Established effective employees schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

●Trained new employees and delegated daily tasks and responsibilities.

●Enforced company policies and regulations with employees.

●Completed store opening and closing procedures and balanced tills.

●Helped store management meet standards of services and quality daily operations.

●Handled large amount of cash, carrying out transactions in any form of payment

●Ensured customers received orders efficiently and in a timely manner

●Ensured that all equipments and product are in working conditions

3.Edge Marketing Solution Limited

Brand Ambassador

August 2010-January 2021(11 years)

●Communicated product information with confidence and educated consumers about company

●Engaged, educated and befriended customers to deliver amazing shopping experience

●Approached strangers and interacted in natural conversation with good of developing brand loyalty

●Greeted customers warmly and pleasantly answered inquiries

SKILLS: Problem solving

Effective telephone communications

Strong team management

Ability to work in team and individually

Sound decision making

Good Attention to details

Ability to work under pressure and to meet deadlines

Strong organizational and time management

HOBBIES: Reading

Voluntary

Listening to music

REFERENCES: Available upon request



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