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Quality Assurance Customer Service

Location:
Amarillo, TX
Posted:
April 12, 2024

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Resume:

Debrah Anderson

Accounting clerk

Amarillo, TX **106

ad4yx5@r.postjobfree.com

+1-806-***-****

Authorized to work in the US for any employer

Work Experience

Lab tech analyst

FSNF - Amarillo, TX

January 2024 to Present

Lab analyst of samples sent from beef packing plants, Vidas, GDS Micro plating Lab Tech

Cacique Foods, LLC - Amarillo, TX

October 2023 to Present

Quality Assurance of queso fresco and cream line test analyst of all incoming raw milk, whey.products Customer Service Representative

AMA TechTel - Amarillo, TX

April 2023 to Present

New sales of telephone and internet services, processing payments, getting customers back online through rebooting process

Sales Associate

Pak A Sak - Dumas, TX

November 2020 to May 2021

Cashier for the store rang up customer items made and sold pizza burritos etc. Cleaned store at close up Night Auditor

Quality Inn and Suites - Dumas, TX

May 2020 to October 2020

Weekend audit of all accounts, checking guest in/out of Hotel Quality Control Inspector

JBS Swift - Cactus, TX

January 2020 to April 2020

Audit of Chuck line and brisket libe

Night Audit/Desk Clerk

Days Inn - Amarillo, TX

May 2017 to February 2019

Duties check guest in/out, reservations, close of day auditing, reports, deposit, direct billing, sales and marketing.

Data Inputer Grading Dept

Jbs Swift - Cactus, TX

September 2015 to June 2017

Texas

Duties included, data input of all cattle as assigned from USDA inputted information on touchscreen while chain was in progress, end of shift accounting paperwork. General Manager

Travelodge - Amarillo, TX

February 2010 to August 2015

Texas

Managed hotel and employees, daily accounting of credit cards, deposits, daily ordering of supplies, daily inventory, payroll, invoicing, accounting of accounts payable, training of all employees, Marketing and sales.

General Manager

H & R Block - Dumas, TX

February 2009 to July 2009

Managed all employees, payroll audit of income taxes, heavy phone use, daily invoicing and personal and commercial income tax

Education

High school diploma in Education

Amarillo College

1981 to 1982

Skills

• Accounting, payroll, Accounts payable/receivable. 10 key touch 45 wpm, Excel, Micros, Invoicing., Income tax preparation

• Customer Service

• Account Reconciliation

• Auditing

• General Ledger Accounting

• Guest Services

• Hotel Management

• Management

• Night Audit

• POS

• Bank Reconciliation

• Office Management

• Budgeting

• Merchandising

• QuickBooks

• Data Entry

• Bookkeeping

• Microsoft Office

• Quality Inspection

• Quality Assurance

• Sage

• Data collection

• Analysis skills

• Microsoft Excel

• English

• Quality assurance

• Microsoft Office

• Food processing

• Computer skills

• Typing

• Medical terminology

Certifications and Licenses

Driver's License

First Aid Certification

Assessments

Front desk agent (hotel) — Proficient

March 2023

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Attention to detail — Proficient

October 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Case management & social work — Proficient

October 2023

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Work motivation — Proficient

September 2023

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

March 2023

Responding to customer situations with sensitivity Full results: Proficient

Administrative support professional fit — Proficient September 2020

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Warehouse safety — Completed

March 2023

Using safe practices in a warehouse setting

Full results: Completed

Basic maintenance and repair — Proficient

November 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Customer service — Proficient

May 2020

Identifying and resolving common customer issues

Full results: Proficient

Cleaner fit — Proficient

January 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Food service: Customer situations — Proficient

March 2024

Identifying and addressing customer needs in a food service setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate