SUMMARY

Highly experienced customer relations professional. Able to handle an extensive client list in a busy market, with minimum supervision, while maintaining an emphasis on customer needs and their growth potential. Comfortable with face-to-face selling. The ability to increase personal and team goals.

Negotiation Multitasking techniques

MS Office(Word/Excel/Access/PowerPoint) Upselling Skills

Objective Presentation Strategic Selling

EXPERIENCE

PartnerShip, LLC – Oberlin, OH 2017-2024

A third-party logistics brokerage in business since 1986. Working with LTL & Truckload carriers in the US and Canada to serve the freight shipping needs of their customers.

Account Manager (3/2017-3/2024)

Maintained and grew extensive customer base to service setting up carriers to ship both inbound and outbound freight shipping needs.

Provided customer insights to the shipping industry to help them make decisions.

Adjusted shipping rates to reflect a lesser or greater needs.

Working with team and individual sales goals.

Insured a smooth shipping process from pickup to delivery.

Investigated new business among various associations.

Streetplayers DJ Co. & Emcee Service - Elyria, OH 1991 - Present

One of Ohio's leading professional event DJ and Emcee provider services. Established in 1975, the company's main target areas are Lorain, Cuyahoga, Erie, Huron and Medina Counties.

Owner/Operator (1996 – Present)

Directly responsible for the growth, image and marketability of the company.

Increased company profits by 60% in 1998

Generated the need to add staff from 5 to 13 sub-contractors

Positive marketing campaign to expand coverage area

Expanded list of working partners within 5 years of ownership

WEOL Radio - Elyria, OH 1999 - 2008

A radio subsidiary of the Elyria-Lorain Broadcasting Company. This is a 1,000-watt AM station providing Lorain and Medina Counties with a format of News / Talk / Sports.

Account Executive (1999 – 2008)

Developed & maintained current accounts, establishing and growing new clientele, while helping clients reach their personal objectives.

Started 2 new advertising sales outlets and programs

Increased client revenue by 30% as a direct result of a business presentation

Upsold client account by the of an inter-media ad campaign (radio, internet)

Received “Salesperson of the Month” 3 times.

TRAINING

Public Relations work in media, ad writing and production.

Public presentations.

Sales training and certification through Sales Concepts, Inc., Dale Carnegie and Lytle Radio Sales.

ACHIEVEMENTS: Eagle Scout, Knight of St. John, Vice-President/Parish Council & Founder of the ‘Catholic

Employment Network of Lorain County’ (CENLC)

REFERENCES

Bruce Tennant – (Retired) Director Supply Chain – Mercy Health Systems

440-***-**** ad4yug@r.postjobfree.com

John Jurco – Retired Elyria Police – 440-***-**** - ad4yug@r.postjobfree.com

Rob Polinsky – Sales Manager – WEOL Radio – 440-***-**** ad4yug@r.postjobfree.com

Terrance D. Howell

34 Meadowbrook Dr. Grafton, OH 44044

440-***-****

ad4yug@r.postjobfree.com

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