Personal

Profile

I feel that my greatest strengths at the moment is my willingness to accept

responsibility; secondly my ability to understand my employers needs and goals; thirdly my positive attitude in dealing with any problem that I may come across as well as my desire to learn and grow

Career

Summary

I am a reliable and experienced office Administrator who is capable of wearing many hats and juggling multiple priorities simultaneously. I am keen to become an integral part of a growing organization and is more than able to play a vital role in the overall performance and success of any office. As a level- headedperson, I am able to think and respond quickly to any given situation and can be relied upon to demonstrate a high degree of common sense when under pressure.

Right now, I am looking for a suitable opportunity to work with a great team of people in a company that offers room for career progression Education

August 2019 –Graduated 17th Dec 2021

University of Nairobi (Nakuru Resource Centre)

Bachelor of Arts Project Planning and Management

• Contemporary Issues in Project Management

• Project Cost Management

• Training and development

• Rural urban social planning

• Business Law II

• Principles of management

• Project Total Quality Management

March 2019 -July 2019

University of Nairobi (Nakuru Campus)

Certificate in Project Planning and Management.

• Fundamentals of Project Management

• Project Monitoring and Evaluation

• Project Procurement Management

• Project Planning and Control

• Project Risk Management

• Project Communication Management

MAGDALENE KATETHYA PETER

P.O BOX 694– 90200 KITUI. c/o Philomena Mwanzia

Tel: 072******* • Email: ad4yu6@r.postjobfree.com

Jan 2013 – June 2013

Coast Computer College

Stage Three in Secretarial Duties

Subjects Covered

• Typing – (60 words Per Min)

• Principles of Accounts

• Business English 3

• Office Management

• Short Hand 3(100 Words Per Min)

July 2012 – Dec 2012

Coast Computer College

Stage Two Secretarial Duties

Subjects Covered

• Typing – (40 words Per Min)

• Principles of Accounts

• Business English 2

• Office Practice 2

• Short Hand 2 - (80 Words Per Min)

• Secretarial Duties

• Commerce 2

Jan 2011 – June 2011

Coast Computer College

Stage One Secretarial Duties

Subjects Covered

• Typing (20 Words Per Minute)

• Principles of Accounts

• Business English 1

• Office Practice

• Short Hand 1 (60 Words Per Min)

• Commerce 1

Kenya Utalii College

Reception Technique.

Areas Covered,

• Administration

• Behavior and attitude

• FO Organization and set-up.

• FO Psycho gram

• Effective communication

• Cashiering functions

• Professional Telephone etiquette

• Supervision

• Guest service and relations

• Unusual events

• Handling of guest complains

• Departure procedures

• Selling skills

• Front desk procedures

• Hotel operations

• Reservation control and process.

Central Institute of Management.

Diploma in Air Hostess and Hospitality Management

• Travel operations

• Hospitality management

• Restaurant services

• Languages – German, French

Secondary.

• Chuluni Girls Secondary School- (Attained a mean grade of C+) -Kitui Primary

• Central Primary School - Kitui

OTHER TRAINING.

• Computer packages

• Email& Internet

• Front office training

• Executive office management

• Pabx management Training,

• Customer care, service and empathy

• Sales & Marketing

• Electronic filling by use of Qsync, Omicron, QuickBooks, Pastel. Work

Experience

September 2017 - To Date

Itare Water Supply Project

H.P GAUFF Ingenieure – JBG (Itare Dam)

Administrative Assistant & Logistics

• Front office management.

• Serve as first point of contact for any internal (staff) or external members and provide information to visitors.

• Coordinate and manage meetings & travel arrangements for the Managing director and staff

• Managing the calendar of the senior Resident Engineer

• Provide administrative support to all the staff

• Manage office petty cash, billing and banking.

• Answer, screen and forward incoming phone calls

• Handling company mail including record keeping

• Manage all contacts and liaison with customers as the first contact person in the office

• Coordination of staff communication.

• Handling customer enquiries and complains

• Procurement of goods and services.

• Manage the company’s social media platforms

• Assist with HR duties

• Manage office security and ensure that security equipment is in order, provide security updates and prepare security advice for the visitors. May 2014 – April 2017

Gath Consulting Engineer’s

Executive Resident Engineer Secretary

To abide by the mission statement of the company, the department and the respective section.

Handling all secretarial work for the office of the Resident Engineer.

Promptly replying to all correspondence without constant supervision.

Coordination with all HODs for various meetings.

Coordination/follow-ups with departments on daily complaints, night shift work reports, requisitions, cheques etc.

Coordination with HODs for the monthly report.

Responsible for taking minutes of the meeting.

Responsible to collate information and provide to the Resident Engineer as and when requested.

To co-ordinate with all the departments for the smooth functioning of the organisation.

Locate and attach appropriate files to incoming correspondence requiring replies.

Take and distribute meeting minutes to appropriate individuals.

Handle and distribute incoming and outgoing mail.

Handle incoming parcels and other material.

Create and maintain computer and paper-based filing and organisation systems for records, reports, documents, etc.

Transmit information or documents using a computer, mail, or facsimile machine.

Prepare letters, memos, and other documents using word processing, spreadsheet, database, or Power point .

Enter and retrieve information contained in computer databases using electronic filling system.i.e Qsync

Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals i.e. Network

Document and communicate all department requests/complaints to appropriate personnel.

Monitor all social channel like TripAdvisor, Facebook, twitter, Instagram etc. and reply to the guests on behalf of the senior Resident Engineer after taking necessary approvals on case to case.

Prepare and manage correspondence, reports and documents

Organize and coordinate meetings, conferences.

Take, type and distribute minutes of meetings to all attended parties.

Implement and maintain office systems.

Maintain schedules and calendars of the Senior Resident Engineer.

Arrange and confirm appointments after consulting with the Senior Resident Engineer and availability.

Co-ordination for organization of internal and external events.

Set up and maintain filing systems as per the company standards.

Set up work procedures.

Maintain databases of the visitors and potential business.

Communicate verbally and in writing to answer inquiries and provide information.

Liaison with internal and external contacts.

Coordinate the flow of information both internally and externally.

Operate office equipment and also manage office space effectively.

To always adhere to personal grooming as per the standards laid down by the company and maintain high standards of grooming. Feb 2011 –Feb 2014

Kenya Clay Products

Sales& Marketing Representative

Establish new accounts by organizing and planning daily work schedule to build on existing or potential sales outlets

Study the type of sales outlet and adjust content of sales presentations

Study potential volume of dealers and focus on sales efforts

Make and submit orders by referring to product literature and price lists

Gather current marketplace information on newly introduced products, delivery schedules, pricing, and merchandising techniques in order to monitor competition

Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to resolve customer complaints

Attend educational workshops; review publications, and be involved in professional societies

Provide historical records by keeping records on customer inquiries and sales

Contribute to team efforts in accomplishing organizational goals. February 2006-Jan 2011

Manson Hart Kenya Limited. (A member of Mitchell Cotts Group) Receptionist. (The General Managers Office).

Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.

Directs visitors by maintaining employee and department directories, giving instructions.

Manages the calendars of senior team members, as well as organizing necessary business travel arrangements.

Ordering office supplies, files documents, making photocopies sending and receives faxes.

Performing light bookkeeping tasks.

Skills and

Achievements

• Analytic capacity.

• Team-working capacity.

• The capacity to work under pressure.

• The capacity to motivate other people.

• The capacity to build new relationships.

• Strategic mind and way of thinking.

• Orientation to good results.

• Flexibility.

• Several languages. i.e. English, Kiswahili, Kamba, Basic French & German

• Handling of informatics and tools.

• Knowledge about the market and the commercial.

Hobbies

and Interests

• Helping in the distribution of community give back activities i.e. distribution of sanitary pads, visiting the elderly, children’s home.

• A member of Christ the King Catholic Youth – Nakuru

• A member of YMCA.

References

1. Eng. Francis K. Wainaina

Senior Resident Engineer,

Itare Water Supply Project

P.O BOX 498**-*****

NAIROBI

Tel:072*******

Email: ad4yu6@r.postjobfree.com

2. Eng. Peter Mburu Wainaina

Gath Consulting Engineer’s

P.o Box 14279,00800 Westland

NAIROBI

Tel: 071*******

Email: ad4yu6@r.postjobfree.com

3.Eng. Pius Musis

Itare Dam Resident Engineer

Zam Consult Engineer’s

NAIROBI

Tel: 072*******

Email: ad4yu6@r.postjobfree.com

4.John N. Nguni

Finance and Administration Manager

P.O box 18407- 00200.

NAIROBI

Tel: 072*******

Email: ad4yu6@r.postjobfree.com

Contact this candidate