TG

TERRY GRAVES

ad4yo2@r.postjobfree.com 205-***-**** Livingston, AL 35470

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Persuasive Sales Agent with expertise in outbound cold calling. Approaches every call with fresh mindset and tenacity to reach even toughest customers. Proven expertise in achieving sales goals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Cold-Calling

Pipeline Management

Closing Deals

Salesforce

Communication Logic, LLC

LIVINGSTON, AL

Outbound Sales Agent

01/2022 - Current

Answered incoming customer inquiries regarding product information and availability.

Developed rapport with customers to identify needs and provide solutions. Generated leads through cold calling and other outbound sales methods. Collaborated with colleagues to develop innovative strategies for increasing sales volume.

Executed campaigns designed to increase brand awareness among target audiences.

Utilized effective communication techniques such as active listening and summarizing conversations.

Ensured compliance with all applicable laws related to outbound sales activities.

Conducted daily cold calls to sell [Product to potential customers. Cross-sold additional products and services to purchasing customers. Burger King LIVINGSTON, AL

General Manager

11/2005 - 01/2019

Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales. Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Coordinated training activities for employees to ensure compliance with company policies and procedures.

Created a positive work environment by developing team building activities that encouraged collaboration among departments. Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Summary

Skills

Experience

Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.

Assisted in the recruitment process by interviewing potential candidates for open positions.

Trained employees on duties, policies and procedures. John Mc Donough Sr. High New Orleans, LA

High School Diploma

05/1981

Grambling State University Lab High School Grambling, LA Some College (No Degree) in Education Administration I Terry Graves am a hard worker and I never give up. I believe in never quitting until I get it done. I am a very care too much person, sometime I care where I don't need to care. I have the ability to listen with concern and never take the customer personally. I love to smile, You can see the smile through my through the phone. I give great effort to learn whatever there is to do the job accurately.

Education and Training

Terry A Graves