Post Job Free

Resume

Sign in

Customer Service Quality Control

Location:
Fayetteville, NC
Posted:
April 12, 2024

Contact this candidate

Resume:

Signora Harris

**** ******** ****

Saint Pauls, NC 28384

910-***-****

ad4ymb@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

High-energy self-motivated accomplished scholastic team player with excellent communication and interpersonal skills coupled with an attitude of success and strong initiative. Demonstrated expertise in the following areas:

CORE COMPETENCIES

Phlebotomy

Customer Service

Medication Administration

Quality Control Procedures

General Office Skills

General Housekeeping

Scheduling

Medical Billing/ Insurance

CAREER PROGRESSION

PathGroup

Phlebotomist Floater Fayetteville, NC

September 2022-Present

Responsible for providing coverage at Patient Service Centers and/or physician’s offices.

Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management.

Provide exceptional customer service to all patients and clients.

Perform, collect, and prepare specimens.

Travel to additional sites as necessary.

Mobile Phlebotomist - PRN 2019 - Present

Phlebotek S: Trudy

333 Las Olas Way P: 774-***-**** May Contact

Fort Lauderdale, FL 33301 Hours per week: 40

Duties:

•Draws blood and collects UA from assigned patients at the request of their home and delivers assignments to approved designated drop off.

•Maintains specimen integrity by using aseptic technique, following department procedures, observing isolation procedures in the home of my patient.

•Fills out proper insurance forms that requested the patient’s exam.

•Work independent without supervision.

•verify correct patient information and ensure accurate labeling of specimens.

•Transport samples to laboratory.

•Order lab test and update patient demographics into the laboratory computer system.

•Process blood, urine, and stool specimens.

Phlebotomist 2017 - 2022

Accu Reference Medical Lab in Hope Mills Urgent Care S: Latoria Sizer

1901 E Linden Ave P: 910-***-**** May Contact

Linden, NJ 07036 Hours per week: 40

Duties:

•Collected blood and other fluid samples.

•Accurately entered patient’s information into lab database. Verified insurance for billing purposes.

•Correctly coded diagnosis for lab requisitions.

•Certified to draw blood using special devices such as vacuum tube, syringe, butterfly, and other venipuncture methods.

•Securely package blood samples to be transported to medical lab.

• Disposed of blood and other biohazard fluids, tissue in accordance with OSHA guidelines. Placed and prepared patients in exam room for doctor evaluation and assisted doctors during appointments.

•Performed housekeeping functions such as: changing exam room supplies ensuring all equipment is clean and presentable.

•Performed front office duties: phones, schedule appointments, copying, data entry and filing. Performed routine procedures to determine and record patient’s vital signs and complaints and obtained medical history.

•Prepared, assisted and accurately completed all forms such as claimant history questionnaires, lab requisitions, etc.

•Performed standard diagnostic procedures including EKG, Phlebotomy, Venipuncture, and prepared specimens for lab courier.

• Contacted medical facilities for referrals and admissions.

•Explained treatments, procedures, medications, diets and physician’s instructions to patients.

Phlebotomist/Medical Assistant 01/2015 – 11/2016

Premier Medical Lab S: Human Resources

6000A Pelham Rd P: 1-877-335-2455May Contact

Greenville, SC 29615 Hours per week: 40

Duties:

•Collected blood and other fluid samples. Accurately entered patient’s information into lab database.

•Verified insurance for billing purposes.

•Correctly coded diagnosis for lab requisitions.

•Certified to draw blood using special devices such as vacuum tube, syringe, butterfly, and other venipuncture methods.

•Securely package blood samples to be transported to medical lab.

•Disposed of blood and other biohazard fluids, tissue in accordance with OSHA guidelines. Placed and prepared patients in exam room for doctor evaluation and assisted doctors during appointments.

•Performed housekeeping functions such as: changing exam room supplies ensuring all equipment is clean and presentable. Performed front office duties: phones, schedule appointments, copying, data entry and filing.

•Performed routine procedures to determine and record patient’s vital signs and complaints and obtained medical history.

•Prepared, assisted and accurately completed all forms such as claimant history questionnaires, lab requisitions, etc.

•Performed standard diagnostic procedures including EKG, Phlebotomy, Venipuncture, and prepared specimens for lab courier.

• Contacted medical facilities for referrals and admissions.

•Explained treatments, procedures, medications, diets and physician’s instructions to patients.

Phlebotomist/Medical Assistant 04/2013 – 01/2015

Maria Medical Center – Accu Reference Medical Lab S: Human Resources

1901 E Linden Ave P: 908-***-**** May Contact

Linden, NJ 07036 Hours per week: 40

Duties:

•Collected blood and other fluid samples. Accurately entered patient’s information into lab database. Verified insurance for billing purposes.

•Correctly coded diagnosis for lab requisitions.

•Certified to draw blood using special devices such as vacuum tube, syringe, butterfly, and other venipuncture methods. Securely package blood samples to be transported to medical lab. Disposed of blood and other biohazard fluids, tissue in accordance with OSHA guidelines.

•Placed and prepared patients in exam room for doctor evaluation and assisted doctors during appointments.

•Performed housekeeping functions such as: changing exam room supplies ensuring all equipment is clean and presentable.

•Performed front office duties: phones, schedule appointments, copying, data entry and filing. Performed routine procedures to determine and record patient’s vital signs and complaints and obtained medical history.

•Prepared, assisted and accurately completed all forms such as claimant history questionnaires, lab requisitions, etc.

•Performed standard diagnostic procedures including EKG, Phlebotomy, Venipuncture, and prepared specimens for lab courier.

•Contacted medical facilities for referrals and admissions. Explained treatments, procedures, medications,diets and physician’s instructions to patients.

EDUCATION

01/2006 Certificate – Licensed Practical Nurse

Richmond School of Health and Technology, Richmond VA

02/2003 Certificate – Billing and Coding

Bryant and Stratton College, Richmond VA

06/1992 Diploma – High School

Smyrna High School, Smyrna DE

Other Information

I certify that I can type 40+ words per minute and that the information within this resume is accurate.

References will be provided upon request



Contact this candidate