S A L E S M A N A G E R

ERIK RAMIREZ

Project Manager

Leadership

Client Relationship

Communication

Sales Skills

Sales Strategy

Negotiation Skills

Problem Solving

Analytical

S K I L L S

832-***-****

28906 Canyon Oak

Katy, TX 77494

ad4ykr@r.postjobfree.com

Result-driven sales individual with proven track record of exceeding sales targets and leading high-performing teams. I have strong leadership skills, exceptional communication abilities, and extensive experience in developing client relationships. I am seeking a challenging sales position where I can leverage my skills in communication, negotiation, and strategic planning to drive revenue growth for a dynamic organization.

O B J E C T I V E

E X P E R I E N C E

PBC HOSPITALITY GROUP LLC/ HUGHES MANOR Houston, TX The Astorian Houston, TX

April 2018- Present

April 2015- May 2018

DIRECTOR OF OPERATIONS

BEVERAGE DIRECTOR

Managed event operations team for a multiplex of high-profile venues, overseeing sales, logistics, staff, and client satisfaction.

Demonstrated ability to successfully negotiate and secure large sales contracts for event with high-value clients.

Expert in identifying customer needs and tailoring sales pitches to address and overcome objections in addition to developing a deep understanding of product offerings, identifying opportunities for up-selling.

Provided exceptional customer service and resolved any issues to maintain positive client relationships and repeat business.

Collaborated with cross-functional teams, including marketing and operations, to ensure smooth execution of events.

Implemented efficient processes for event set-up, breakdown, and organization, resulting in improved event execution.

Implemented CRM system that improved sales efficiency, resulting in reduction in sales cycle. Developed strategic inventory management strategies, resulting in a reduction of excess stock to maintain inventory integrity.

Managed and curated beverage program, resulting in increased sales and customer satisfaction.

Led cross-functional teams, achieving increase in operational efficiency through process improvement initiatives.

Developed and maintained strong relationships with clients, ensuring their satisfaction and repeat business.

Collaborated with promotional teams to coordinate and execute client events, resulting in increased client engagement and brand loyalty.

Acted as a point of contact for client inquiries regarding beverage program and operations of event providing prompt and professional responses. Extensive knowledge of product lines, allowing for effective recommendations and up-selling. Oversaw inventory management, keeping costs of goods under the industry standard of 18% while maintaining product availability.

E D U C A T I O N

HOUSTON COMMUNITY COLLEGE

HOUSTON, TX 2002

L A N G U A G E S

English Advance

Spanish Native

C O N T A C T I N F O R M A T I O N

V E N U E L I N K S

Hughes Manor

The Astorian

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