Healthcare Experience Team Members

BRUCE A. TRAUB

**** **** ********* *****., ************, FL 32277

904-***-**** or ***********@*******.***

Objective- To obtain long lasting employment at a facility that lets me utilize my healthcare experience and interpersonal skills to there fullest.

Education

Masters in Health Services Administration, 2001

Xavier University

Bachelor of Science in Biology, with minor in Management, 1998

Wright State University

Experience

Mayo Clinic- Jacksonville, Fl 7/22-current

Standardized Patient

Play role of specific patient with an accompanying illness

Involved in the training of doctors at the Simulation Center at the Mayo Clinc

Florida State College of Jacksonville, Jacksonville, FL 12/10/2013-2/1/2015

Office of Disability Services Tutor

Tutor in Physiology/Anatomy, Botany, Chemistry, English and Algebra

Brooks Rehabilitation Hospital, Jacksonville, FL 12/2010-2013

Volunteer at Brooks Rehabilitation Outpatient Business Office-

Used my Superior problem solving and analytical skills to design Excel spreadsheet to help monitor the financial outlook of Outpatient Therapy

Maintain accurate, clear, concise and complete account notes and other relevant information of transcribed patient outcome reports

Transcribed customer satisfaction survey results while maintaining confidentiality of all patient demographic, medical, and financial information, ensuring proper handling and disposal of confidential documents and adherence to HIPAA

Complied with all applicable Federal, State, and local laws, regulations, and requirements as well as Brooks policies and procedures in all aspects of job performance.

Pearson Education Management, Jacksonville, FL 2004-2007, 2009-2012

Grading Specialist

Responsible for grading written portion of FCAT and similar testing per states’

Requirements

Chosen in the top 50 of over 200 scorers in regards to accuracy

Appointed team leader of a group of 20 individuals to ensure accuracy in test score results

Mercy Medical Hospital, Daphne, AL 6/2008-9/2008

Collections Specialist

Researched patient treatment plan to accommodate and ensure insurance companies would cover

Doctors’ recommendation for treatment after initial insurance denials

Excellent reviews regarding my written skills by my direct supervisor

Educated staff what documentation was necessary to achieve reimbursement from insurance companies

Blue Cross/Blue Shield of Florida, Jacksonville, FL 5/2003-10/2003

Temporary Consultant

Analyzed ways in which the corporation could ensure a greater and more diverse workforce,

Utilized Internet Explorer to gain information and facts to support the benefits of hiring disabled individuals as well as a greater multi -cultural work environment.

Comfortably worked independently with minimal direction.

Grove House of Jacksonville 5/2002

Transitional Program Coordinator

Initial coordinator of a new program responsible for finding appropriate living environments for individuals with brain injuries

Interfaced frequently with various settings such as nursing homes, hospitals and various residential communities

Researched various grant opportunities for nonprofit agencies

Brooks Rehabilitation Hospital, Jacksonville, FL 2000-2001

Graduate Level Administrative Intern

Selected by the President of Brooks Health System, and sponsored by the Brooks Rehabilitation Hospital as a full time intern. Successfully completed rotations in the Managed Care, Finance, Administration, Human Resources, Marketing and Research departments

Performed a financial sensitivity analysis to achieve improvements in reimbursement with a major payer.

Analyzed and prepared a position paper on expected reimbursement by Case Mix Group to support the hospital’s transition to PPS.

Researched and authored a decision paper on participation in Medicaid. As a result of the analysis and presentation the system made the decision to expand Medicaid participation to all regional rehabilitation centers.

Compiled, analyzed and presented the results of the Systems annual employee survey of over 500 employees throughout the state. Crafted a PowerPoint presentation, including graphics, and orally presented results to the Health Systems Executive Management.

Professional Skills

Superior skills with MS Office (Excel, Word, PowerPoint and Outlook)

Detail oriented researcher who established rapport with insurance companies to approve payment for specific procedures

Ability to perform front desk clerical responsibilities

Strong advocacy skills which enabled Blue Cross Blue Shield to enhance a more diverse work environment

Able to work independently or as part of a team with minimal direction toward broadly defined objectives

Strong work ethic and professional attitude emphasizing reliability, integrity and the willingness to work as necessary to get the job done above expectations

Professional and Community Affiliations

Former Inspirational speaker for Brooks Health Foundation on the power of the rehabilitation process

Participated in board meetings based on the dissemination of grant funds by Brooks Foundation

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