PATSHAWNA F. NICKEO
Indianapolis, IN ***** 317-***-**** ad4yk4@r.postjobfree.com
Human Services Professional
Well-experienced, dedicated and compassionate Social Worker with more than 5 years in the human service industry. Proven ability to work with healthcare experts while nurturing a productive environment. Excellent interpersonal skills; cultivates professional relationships with patients and their families. KEY SKILLS
Patient Triage Time management
Clinical Care Clinical Judgement Patient Care
Clinical Documentation Case Management Critical thinking RELEVANT EXPERIENCE
Bertha’s Mission, Bedford, IN 09/2013-
Assistant Director
Assist in developing and implementing plans and goals for the department.
Work with the director to coordinate and supervise daily operations.
Ensure compliance with regulations and internal policies.
Monitor attainment of objectives.
Oversee employee relation/labor relation issues. (staffing, training, evaluations)
Assist in budgeting and monitoring expenses.
Create budget and execute events.
Worked with various individuals from diverse backgrounds.
Represent the company at meetings and conferences when needed.
Create executive reports on budgeting, staffing, and EEO cases. AYA Healthcare (Traveler) 10/2013- Present
Social Worker (Inpatient Hematology/Oncology/Stem Cell Transplant)
Assisted patients/families with how to adjust to the different aspects of the new diagnosis of cancer. Engaged families and the medical team to find strategies and manage health care concerns.
Educated patients on coping skills to adjust to the new diagnosis.
Educated and provided various resources to decrease stressors on families affected by new diagnosis.
Lead interdisciplinary teams for patient care and discharge.
Lead support groups for patients.
Riley Children’s Health – Indiana University Health, Indianapolis, IN 06/2023-10/2023 Social Worker Inpatient Maternity Tower NICU
Collaborated with the Maternal Fetal Clinic to ensure continuity between perinatal, inpatient treatment, and post-partum.
Executed interventions in accordance with the patient plan of care.
Upheld the national occupational standards established for the profession.
Worked with various individuals from diverse backgrounds.
Assisted families with FMLA, community resources. (SNAP, TANF, WIC)
Collaborated with the Maternal Fetal Clinic to ensure continuity between perinatal, inpatient treatment, and post-partum.
Reported on the health of patients and reading records to understand patient needs.
Acted as a resource for parents regarding the present and future healthcare needs. Boston Children's Hospital, Boston MA 02/2023-05/2022 Clinical Social Worker Cardiac ICU Split
Provided ongoing client and family education regarding disease processes, interventions, and lifestyle changes.
Performed psychosocial and risk assessments.
Assigned diagnoses in accordance with the DSM.
Developed and Executed interventions and treatment plans.
Provided services to assist patients and families with personal, family, medical and environmental difficulties.
Identified issues and appropriate solutions.
Participated in planning and implementation of discharge and outpatient services.
Planned and collaborated with interdisciplinary care team and community agencies to plan, implement and follow up on treatment and provision services.
Communicated effectively with internal and external contacts. Newton-Wellesley Hospital, Newton, MA 07/2022 -01/2023 Medical Social Worker
Worked with a multidisciplinary team to implement successful treatment plans for diverse acute and chronic conditions.
Worked with various individuals from diverse backgrounds.
Identified issues and appropriate solutions.
Safe guarded patient PHI/PII.
Incorporated evidence-based care in patient treatment plans.
Ensured that resident needs were met, and the facility was properly maintained.
Appropriately documented patient records.
Kenaitze Indian Tribe, Kenai, AK, 01/2021-1/2021
Behavioral Health Clinician
Provide Integrated Behavioral Health Assessments through a variety of evaluation techniques.
Provide psychotherapeutic services to behavioral health Un'inas.
Worked with various individuals from diverse backgrounds.
Safe guarded patient PHI/PII.
Provide counseling through a variety of treatment modalities, including individual, group, and family therap.
Coordinated services with Chemical Dependency team for co-occurring disorders.
Supervised peer consultation and peer records review.
Provided therapeutic consultation for other services as needed.
Maintained records in accordance with the Tribe's and Medicaid standards.
Submitted billing information timely.
Landmark Recovery, Carmel, IN 01/2020-05/2020
Behavioral Health Clinician
Completed initial paperwork, release of information forms, and other vital intake procedures.
Performed Biopsychosocial Evaluations on new patients.
Developed Treatment Plans for all assigned patients.
Safe guarded patient PHI/PII.
Followed up with referral sources at least weekly to update.
Organized and lead new patient orientation.
Supervised peer consultation and peer records review. Landmark Recovery, Carmel, IN 08/2020-12/2020
Behavioral Health Clinician
Selected appropriate treatment modalities for individual sessions.
Lead group therapy sessions.
Lead lectures and therapy sessions for patient family members.
Assisted with all discharge planning and patient needs. (FMLA, Short Term Disability, and Sober Housing needs.)
Safe guarded patient PHI/PII.
Attended interdisciplinary team meetings as needed.
Worked with internal and external customers.
Valle Vista Health System, 04/2019-01/2020
Residential Therapist
Provided individual, family, and group therapy for assigned patients, according to their individual needs.
Completed individual psychosocial assessments and assigned treatment objectives and goals accordingly.
Completed clinical case presentations.
Worked closely with interdisciplinary team to provide better patient care.
Attended interdisciplinary team meetings as needed.
Worked with internal and external customers.
Provided clinical services in accordance with licensing requirements. Phoenix Family and Community Services, 05/2017-04/2019 Home- Based Therapist
Complete assessments to develop appropriate/necessary recommendations for patient success.
Provided individual, group counseling to assist clients with coping, resolving crisis situations and decision making.
Worked closely with interdisciplinary team to provide better patient care.
Attended interdisciplinary team meetings as needed.
Worked with internal and external customers.
Safe guarded patient PHI/PII.
Ireland Home Based Services, 02/2018-04/2018
Home- Based Therapist
Provide therapeutic supervised visitation to families separated due to abuse or neglect allegations.
Developed short and long-term family goals with measurable outcomes.
Attended interdisciplinary team meetings as needed.
Worked with internal and external customers.
Provided thorough documentation including treatment plans, progress notes, monthly reports and assessments.
Testified in court as subpoenaed or requested by DCS. Ireland Home Based Services, 07/2017-02/2018
Home- Based Therapist
Provide services instructed by DCS, Probation or fathers engagement.
Provided monthly reports to referring agencies.
Identified factors that place children at risk.
Educated children on coping strategies.
Provided thorough documentation including safety plans, progress notes, monthly reports and assessments. The Villages of Indiana, 03/2016-05/2017
Therapeutic Case Worker
Provided therapeutic services and crises intervention to emotionally challenged children and adolescents.
Delivered services to individuals involved with child welfare and prevention services.
Identified factors that place children at risk.
Developed treatments and casework programs.
Interviewed and administered safety and risk assessments. NON-PAID VOLUNTEER EXPERIENCE
Sigma Gamma Rho Sorority INC, November 2011 – Present
Recording Secretary/Financial Secretary
Vice-President (Gamma Zeta)
Neal-Marshall Alumni Association
Secretary
Neal-Marshall Alumni Association
Secretary
IU School of Social Work
Web Design
Bloom Project, INC
Program Director
EDUCATION, AWARDS, & CERTIFICATIONS
Institute for Sexual Enlightenment
Doctorate in Sexology October 2019
Indiana University- Purdue University Indianapolis BSN, RN
Bachelor of Social Work June 2014
Master of Social Work December 2017
Certifications
EMDR Therapy June 2021
Trauma Focused Cognitive Behavior Therapy April 2020
My Life My Choice Facilitator February 2020
Play Therapy October 2019
Dialectical Behavior Therapy September 2018
Certified Clinical Trauma Professional August 2018
Family Life Education May 2014