Sabrina Montoya

Denver, CO *****

ad4ybh@r.postjobfree.com

+1-303-***-****

• Enthusiastic and dedicated professional for more than 10+ years of experience as an administrative assistant, customer service representative, and medical billing roles

• Extensive experience in admin duties, team support, data entry, customer service, medical billing, accounts payable, benefits, accounts receivable, clerical, filing human resources, payroll, troubleshooting - intermediate level, etc.

• Typing skills - 50-55 WPM

• Proficient in Microsoft Word, Excel, Power Point and Access, Dynamics, Razor, JD Edwards, Oracle, Peachtree, SAP BP, Act 4.0 software, etc.

Work Experience

Customer Service Representative II

United Health Group - Denver, CO

July 2022 to June 2023

• Provides ongoing coaching and troubleshooting to support teammate system related questions.

• Identifies and escalates Human Capital and system issues and or concerns to appropriate departments and leaders.

• Driving and implementing cross-functional support and integration with internal and external teams including Payroll, HRIS, Compensation and Benefits.

• Logs calls/inquiries into call racking system and maintains timely and accurate documentation. Utilizes knowledgebase system and job aides and proactively recommends enhancements to systems. Accounts Payable Specialist

National Entertainment Network - Louisville, CO

December 2021 to March 2022

Contract/Temp position)

• Accounts Payable/Receivables, invoices, purchase orders, general ledgers, month end reports,

• Data Entry, filing, all vendor information, bank requisitions, weekly check run, audit vendor accounts Billing Coordinator

PRS Data Network - Thornton, CO

August 2019 to November 2021

Career advancement)

• Handled incoming calls and chats to help patients with billing questions and insurance information

• Heavy data entry for incoming and outgoing mail, invoices, patient's bill, charge statements, and updating account information

• Maintained patient's records and files

Global Customer Service Representative

MeTech Recycling - Denver, CO

May 2018 to August 2019

Career growth)

• Heavy data entry, answered all incoming calls and chats for all the facilities and scheduled clients pick up

• Entered new client information to the system

• Assisted HR for employee's payroll

• Produce weekly reports

• Process settlement reports

Customer Service Representative

Circle K - Northglenn, CO

August 2015 to September 2018

Part time position - nights)

• Handled invoices and answered incoming calls

• Duties includes problem solving and strategies for loss prevention

• Assist managers with special project

Administrative Assistant (Downsizing)

National Credit Care - Thornton, CO

March 2011 to October 2017

• Assisted HR for employee's payroll

• Data entry, type correspondence, enter items on negative items list, process letters, process money good, in charge of special documents and special rounds, add and delete information to client portal, process incoming and outgoing mail, knowledge of mail machines, invoicing and accounts payable

• Assistant to manager with special projects, worked closely with the three main credit bureaus Education

Associate Degree in Criminal Justice in Criminal Justice Kaplan College - Denver, CO

2014

Skills

• JD Edwards

• Software Troubleshooting

• SAP

• Accounts Receivable

• Oracle

• Loss Prevention

• Accounting

• General Ledger Accounting

Contact this candidate