Customer Service Sales Rep

ROSEMARIE GRAHAM

*****************@*****.***

Cell: 929-***-****

** ****** **** *** ***, East Hartford CT 06118

PROFILE SUMMARY

Energetic, results-oriented, versatile and hardworking individual driven to improve productivity and customer relations. Possesses strict organizational, communication, and relationship building skills with strict attention to detail. Highly articulate and friendly with a professional demeanor.

SKILLS

Excellent interpersonal skills

Superior customer service skills

Microsoft Suite: Word, Excel, Access, PowerPoint

Over 2 years’ experience in a clerical setting

Cashier or sales rep (2 years)

Food prep (1 year)

EDUCATION

Mona High School

WORK EXPERIENCE

SECURITY

Securitas Windsor, CT October 2021-Present

Monitoring surveillance equipment

Inspecting buildings, equipment, and access points; permitting entry.

Obtains help by sounding alarms.

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

CASHIER

Starbucks Logan Airport- Boston, MA February 2019- August 2021

Provides a positive customer experience with fair, friendly, and courteous service.

Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.

Resolves customer issues and answers questions.

Bags purchases if needed.

Processes return transactions.

HOME HEALTH AIDE

Roberthas Home -Boston, MA November 2020- April 2021

Administering prescription and over-the-counter medications.

Taking the patient’s vital signs and recording them.

Collecting samples for testing.

Educating the patient on proper nutrition.

Helping the patient prepare meals.

Assisting the patient by going with them to doctor’s visits, shopping, and other errands.

Spending time with the patient for various activities, such as going to the park, reading, talking, or playing games.

Assisting the patient with exercises.

Providing basic personal care, such as bathing, dressing, and grooming.

Performing light housekeeping duties.

Replacing sterile dressings and monitoring wound healing.

Assisting the patient in an out of bed and/or transferring to or from a wheelchair.

Helping the patient do laundry.

Keeping accurate records of home visits, including travel time, time with the patient, and what services were performed during the visit.

FOOD PREPARATION

sg Sky Chefs - Boston, MA

October 2017 to January 2019

sg Sky Chefs - Boston, MA

October 2017 to January 2019

Lsg Sky Chefs- Boston, MA. October 2017-January 2019

Clean and sanitize work areas, equipment, utensils, and dishes

Weigh or measure ingredients, such as meats and liquids

Prepare fruit and vegetables for cooking

Cut meats, poultry, and seafood and prepare them for cooking

Mix ingredients for salads

Store food in designated containers and storage areas to prevent spoilage

Take and record the temperature of food and food storage areas

Place food trays over food warmers for immediate service

CERTIFICATIONS

Home Health Aide (HHA)

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