MOSTAFA ISMAIEL

Emal: ad4yau@r.postjobfree.com

Cell: 714-***-****

ACCOUNT MANAGER

A professional Account Manager who excels at new account acquisitions and developing long-term customer relationships to maximize customer retention and meet personal sales targets. Closely collaborates with sales representatives to help grow and fill pipelines and to create, develop, and manage strategic accounts. Effectively performs in person and over the phone meetings with decision makers to present features, benefits, and value propositions of products. Collects and analyzes client purchase data to find new opportunities to better service clients and delivers lead generation through target account selling, outbound cold calling, and calling on marketing-generated leads.

Qualifications: Bachelor of Commerce, Ain Shames University of Cairo. Ability to effectively present information to groups of sales managers, executives, and customers. Experience in complex sales agreements and contract negotiations. Strong and strategic prospecting skills. Ability to facilitate the execution of services and programs. Proficient with MS Office (Word, PowerPoint, Excel, Outlook), Access Database, Adobe Illustrator, and Adobe Photoshop.

PROFESSIONAL WORK HISTORY

Westlake Financial 2023-2024

Strategic Account Manager

Provided solutions, rehash, and restructured vehicle loans for approval in a profitable manner for Westlake and Dealership Partners.

Worked directly with franchise dealership personnel to present and communicate company products and services.

Identified and contacted sales prospects and other accounts assigned.

Followed-up on new CRM generated leads and referrals resulting from cold calls to Strategic Franchise Dealerships.

Trained dealer partners on current programs and fast funding requirements.

Handled dealer escalations and educated dealers on the company’s funding policy.

So Cal Penske 2022-2022

Sales Consultant

Sold automobiles by demonstrating vehicle characteristics, capabilities, and features in addition to developing and qualifying buyers and closing sales.

Guided customers through the sales process, including pricing, payment options, and any available promotions.

Negotiated terms and closed sales while addressing customer objections.

Maintained a pipeline of leads and followed up with potential clients.

Lexus of Cerritos 2021-2022

Internet Sales Manager

Communicated with Internet customers and prospects according to their preferred method of communication (phone, chat requests, email, or in person).

Assisted customers online with selecting vehicles and scheduled sales appointments.

Walked customers through the car financing process.

Followed up with sold and unsold customers.

Maintained accurate and thorough customer information and all interactions with guests in the CRM.

Premier Chevrolet of Buena Park 2016-2021

Assistant Sales Manager

Assisted with developing, planning, and preparing training curriculum and conducted sales and training meetings with sales consultants.

Reviewed and analyzed individual sales consultants’ performance against metrics and implemented improvement plans as needed.

Made sure all sales consultants adhered to company policies and guidelines.

Assisted customers with vehicle purchases, while determining their needs for financial packages.

Prepared, verified, and executed all purchasing documents with the sales department.

Puente Hills Chevrolet-Industry 2016-2016

Sales Consultant

Greeted customers to identify their vehicle needs and led them through the sales process including vehicle selection, test drive, personalization, financing, and paperwork.

Closed sales by overcoming objections; completed purchase contracts; explained provisions; collected payments and delivered automobiles.

Ensured that customers understood the vehicle’s operating features, paperwork, and warranty.

Reported to the sales manager regarding reviews, analysis, objectives, and planned activities.

Participates in sales meetings and training provided by the dealership and manufacturers.

Contact this candidate