Andrew Arnold

**** ****** ******

Cherry Hill, NJ 08002

Cell Phone: 973-***-****

E-mail: ad4y8i@r.postjobfree.com

PROFILE

To obtain a suitable position as a laborer with a professional organization, where I can utilize my education, varied experience and technical skills.

EDUCATION & CREDENTIALS

Berk Trade & Business School, Long Island City, NY 06/2015 – 01/2016

Diploma: 600 Hours: Electrical Installation

NYS Department of Education, Albany, NY 11/2004 – 03/2005

General Equivalency Diploma

EXPERIENCE

FedEx Ground Center, Barrington, NJ 1 1/2022-02/2024

Delivery Driver/ Trainer

Ensure consistent accurate and timely delivery for an average of 1000 plus packages weekly to both businesses and residential areas for various routes as required.

Practice and secure methods to load, unload, inspect and operate vehicle to avoid damages to goods or perishable goods.

Place packages in truck in and order by delivery code and deliver within a timely manner.

Train new drivers on company equipment and improve on customer service etiquette.

Provide excellent customer service to new and long-term customers by answering questions, providing information as needed and resolving customer complaints.

Train new drivers on safety protocols, delivery techniques, and supervise them on how to operate the delivery vehicle.

Able to lift packages up to 150 pounds.

AMAZON FULLFILMENT, Burlington, NJ 09/2019 - Present

Inbound Problem Solver/Training Ambassador

Responsible for managing five associates.

Assigning jobs and managing their time and activities.

Troubleshoot and resolve problems that an associate encounters with inventory; including printing ASIN Labels, damage out products and adding expiration dates to food and health products

Unload parcels from trailers.

Resolve issues in a timely manner.

Train staff on receiving products and how to problem solve.

Identify and address errors on company computer system.

Ensure inbound units are processed in a timely manner.

Multiple processes of product sorting.

Receiving products using scanners and unloading shipments from delivery trucks.

Handling packages from small envelopes to boxes ranging up to 50 or more pounds.

WILDAN LIGHTING & ELECTRIC, Brooklyn, NY 03/2016 - 05/2019

Electrical Installer/Electrician

Crew Chief /Supervisor responsible for multiple Lighting Technicians.

Lighting & Electrical Inspector.

Install and replace pre-existing lighting fixtures with LED fixtures

Install BX and Armored Cable for commercial businesses.

Install and rewire single pole and three way switches.

Retro fit fluorescent ballast to LED electrical ballast.

Install and rewire electric outlets.

Run electricity from main power source to LED fixtures with BX and Armored Cable.

Install aluminum pipe.

Install EMT pipe.

Install outdoor fixtures (Vapor Tights).

Liaison directly with customers.

Responsible for Department of Building Fixing (DOB).

Responsible for corrective action plan for past failed jobs by bringing lighting up to New York City Electrical code.

Supporting or re-supporting fixtures with chains and correct connectors.

GT Electrical, Flushing, NY 01/2016 – 03/2016

Electrician

Install emergency lighting for a seventeen story luxury residential complex.

Install duplex receptacles throughout the complex and individual apartments.

Install temporary lighting in the complex hallways and shafts.

Install permanent lighting in the complex hallways and shafts.

Install and wire panel boxes.

Fish tape wires through EMT to a Pull Box.

Install light fixtures.

Install fluorescent ballast for entire complex.

Install and wire three and four way switches.

URBAN EXPRESS, New York, NY 08/2013 – 12/2013

Courier

Executed accurately and timely handling of client delivery requests.

Responsible for transporting goods, for pickup and delivery to and from our customer sites throughout New York City.

Generated and prepared manifest records.

Prepared and distributed accurate paperwork and records directly to clients.

Communicated in a friendly and professional manner with clients and co-workers via smartphones.

Extensive travel throughout the five boroughs.

Heavy lifting of various packages.

ALLIED BARTON SECURITY, New York, NY 02/2010 - 02/2011

Security Officer/Customer Service Rep

Responsible for answering all incoming calls for entire facility.

Patrolled facility and man post as instructed and served as a general security presence and visible deterrent to crime.

Detected suspicious activities and watched for criminal acts or client rule infractions at or near assigned post which may have been a threat to the property, client or employees at the site.

Reported all incidents, accidents or medical emergencies.

Responded to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion by following emergency response proceedings.

Served as first point of contact, directing traffic of employees and allowing visitors access throughout the building.

Greeted all incoming employees and visitors

Accepted all incoming packages and distributed to proper persons

Inbound and Outbound emails via Outlook.

MEDIA RENTALS, New York, NY 11 /2008 - 12/2010

Supervisor/Customer Service Rep

Provided Customer Service to management and sales Associates through Maintaining company displays, signs, posters, and materials.

Answered incoming calls

Responsible for building and maintaining relationships with store managers

Served as a liaison between store managers and marketing department to develop marketing strategies to increase store sales.

Provided direct management to staff, including managing performance, and prioritizing workload.

Responsible for creating schedules for the whole department.

SADDLE CREEK CORPORATION, Atlanta, GA 04/2008 - 10/2008

Fork Lift Operator/Shipping & Receiving Clerk

Daily duties included storing away and replenishing all products from inbound loads.

Responsible for taking products from dock area to any open bay or shelf and rotating products using the FIFO system.

Assisted in other areas by replenishing locations being used by caseload employees

Worked directly with Warehouse Manager to create orders.

ACUITY Brands, Atlanta, GA 04/2005 - 03/2008

General Laborer/Forklift Operator

Administrative Assistant to the entire IT Department

Liaison for clients, employees, and messenger service

Inbound and outbound emails using Outlook

TECHNICAL SKILLS

OPERATING SYSTEMS: Windows

APPLICATIONS: Microsoft Office, Microsoft Excel, Microsoft Outlook

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