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Customer Service Business Administration

Location:
Scarborough, ON, Canada
Posted:
April 13, 2024

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Resume:

UMEH UDOKA FELIX

Email: ad4y7w@r.postjobfree.com Mobile : 437-***-****

Address: Coxworth Crescent, Scarborough, ON Sex : Male

M1B1E2, Ontario Canada

OBJECTIVE

By reason of professionalism, passion, and resilience, I do commit to effective and indebt habitual cleanliness of the environment and organizational work spaces as a goal, vision and mission.

ACADEMIC RESUME:

Ontario College of Management and Technology 2024- 2025

Ladoke Akintola University Ogbomosho 2014- 2015

Nnamdi Azikiwe University Awka, 2002 – 2007

Trinity College Lagos 2000

EDUCATIONAL QUALIFICATIONS:

Cyber- Security and Intelligence Engineering 2024- 2025

Masters in Business Administration 2014 – 2015

Post Graduate Diploma in Management Science 2013 – 2014

B.Tech. Electro-Mechanical Technology 2002-2007

West African School Certificate 2000

EXPERIENCE

I clean my home: A saying goes “Cleanliness is next to Godliness and begins from the home”, I am a clean person and believes in a clean environ as such I develop ideas, technology and precepts to enforce a clean environment and organizational spaces

DELIGHT INTERNATIONAL HOTEL Feb 2011 - March 2013

Position Held: CLEANER

Role

At Delight Hotel, I was employed as a cleaner and ensured a clean environment, arranging and cleaning guest rooms, maintaining and cutting of hotel gardening.

I engaged in regular or light cleaning of apartments and room such as general cleaning, dusting, sweeping, vacuuming, mopping, ceiling vents cleaning, restroom cleaning

Waiter: Also, I worked as a waiter in Delight Hotel, my job includes ushering and helping lodgers and customers into the hotel, also helping out with their luggage’s. Also, after the reception, I do usher the visitors to their respective room

JENDOLL HOTEL AND SUITES March, 2013 – Dec,2016

Position Held: COMMERCIAL CLEANER

Role :

I was assigned to the heavy or deep cleaning team which engaged in detailed cleaning exercise such as cleaning of the micro-wave (inside and outside),clean and organize the inside of refrigerator and freezer, dust crown molding, wall corners, and floor molding, clean air vents from ceiling, clean and disinfect light switches and fixtures, vacuum under furniture and in between cushions

Position Held: RECEPTIONIST

My job involved the complete customer service aspect of Hotel Management which includes welcoming the visitors to the hotel, designing of data form to collect visitor’s information, allocating rooms to visitors, room and space management and monitoring visitors and client’s movement

GOOD NEWS GROUP OF SCHOOL: Jan, 2017 – Dec, 2019

Position Held: JANITOR

Role:

As the school Janitor, I ensured and maintained general cleanliness in the school:

Operate industrial vacuum cleaner to remove scraps and debris

Wash windows, interior walls and ceiling

Empty trash cans and other waste containers

Sweep, mop, scrub and wax hallways, floors and stairs

Clean and disinfect washrooms and fixtures

Cut grasses and tend ground and plants

Run some emergency errands for staff

GODIAL SUPERMARKET AND STORES Jan,2020 -Dec, 2022

Position Held: CUSTODIAN

Role:

As a Custodian, I did the following activities while working at the supermarket

Ensured the grocery is prepared for the next day by taking out trashes, tidying shelves

Sweep and mop floors and vacuum carpets

Wash and sanitize toilet, sink, showers and restock disposables like soap, tissue papers

Wipe windows and mirrows and dust goods on the shelves

Utilized insecticides to prevent infestation by dangerous pests

Perform minor maintenance and repairs, also, report major damages

Secure facilities after operating hours by locking doors, closing windows and setting alarms

CHRIS EJIKE NIG LTD Jan 2023- Nov, 2023

Position Held: OFFICE CLEANER

Role:

I ensured the washing of Office toilets and bathrooms, mopping and sweeping of Office spaces, arranging of papers, books and materials, creaming of carpets. Also, as a cleaner, I also did the work of an office assistant like designing and organizing the organization’s filing system, acting as office receptionist some times and recording and purchasing of office equipment

SKILLS

Fitness, Organizational skill, Analytical skills, I give attention to details, Communication skill

Cleaning and Washing aptitude

Hotel Management

Customer Service Skill

Pupil Management in School

Design of company profiles and plotting Management action plan

Proficiency in minutes writing, technical report and proposal writing

Setting up of file system in the organization

Microsoft Office, Internet Browsing Skill, Project Office

Development of Memorandum of understanding, Consortium and Technical Agreement.

Eager to learn more

HOBBIES AND INTEREST

Cleaning and Washing: As a clean Person, I take pride and joy in building capacity for a functionally clean environ, healthy environment and organizational ecosystem



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