Customer Service Data Entry
Resume:
Darleen Valentine
Vacaville ca
Vacaville, CA ***88
*************@*****.***
Im interested in employment that allows me to work during school hours to be able to maintain my responsibilities at home for my granddaughter. I can be able to be home for family and be able to give my time and skills to a company that is willing to let me show my work performance outside of the home during certain hours and days.
Authorized to work in the US for any employer
Work Experience
Customer Service Associate
Walmart neighborhood market - Vacaville, CA
May 2014 to May 2023
Cashing checks, sending money grams, 10 key, lottery, merchandise returns, phones, cash office Customer service/cashier
Walmart - Vacaville, CA
February 2004 to September 2013
Customer returns, check, cashing, cash handling, all money services, zoning products, stocking, mods Office Assistant/Receptionist
Valero refinery - Benicia, CA
June 2001 to July 2002
Assistant for mechanical and process support engineers. CNA - Certified Nursing Assistant
Agostini and Associates - Orinda, CA
January 1996 to June 2001
Patient care in hospitals in Bay Area locations
Bank Teller
U.S. Bank - Dunsmuir, CA
January 1993 to January 1995
Bank of America transition to US Bank Teller,customer service, cash handling, deposits, transfers, phone, vault balances
Bank Teller
Bank of America - Dunsmuir, CA
January 1991 to January 1993
Teller, cash handling
Education
N/A in General Studies, nursing, computer
Solano Community College - Fairfield, CA
June 2000 to June 2005
High school or equivalent in General Studies
Castro Valley High School - Castro Valley, CA
1986 to 1989
Skills
• Customer Service (10+ years)
• Customer Support (10+ years)
• 10 Key Data Entry (10+ years)
• Data Entry (1 year)
• Typing (10+ years)
• Microsoft Office
• Administrative experience (1 year)
• Basic math (10+ years)
• Leadership
• Cash handling (10+ years)
• 10 key calculator (10+ years)
• General ledger accounting
• Typing (10+ years)
• Medical office experience
• Medical scheduling
• Medical terminology (10+ years)
• Phone etiquette (10+ years)
• Microsoft Excel
• Order fulfillment
• CPT coding
• ICD-10
• Medical coding (10+ years)
• Computer literacy (10+ years)
• Clerical experience (10+ years)
• Sales
• Vital signs
• Medical terminology
• Personal assistant experience
• Medical records
• Cash register
• Cash handling
• Front desk
• Customer service
• HIPAA
• Recruiting
• Nursing
• Office management
• Windows
• Caregiving
• Home care
• Hospitality
• Fraud prevention and detection
• Sales
• Phone etiquette
• Childcare
• Order fulfillment
• Communication skills
• Computer skills
Certifications and Licenses
Driver's License
Please ask upon request
CPR Certification
Please ask upon request
Assessments
Teamwork: Interpersonal skills — Proficient
January 2021
Responding to challenging team situations at work
Full results: Proficient
Bartending — Completed
September 2020
Understanding, pouring, and mixing drink orders
Full results: Completed
Administrative assistant/receptionist — Completed
June 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
February 2024
Responding to customer situations in a retail setting Full results: Proficient
Analyzing data — Completed
August 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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