Jada Piper

Louisville, KY 502-***-**** ad4y4e@r.postjobfree.com

Core Competencies

• Strong Verbal and Written Communication Skills in English

• Teamwork

• Exceptional Interpersonal Skills

• Self-Discipline

• Adaptability and Flexibility

• Continuous Learner

• Organization

• Detail Oriented

Education

Devry University- Computer Information Systems, Cyber Security Current Eastern Kentucky University- Communications, Broadcasting and Electronic Media 2014-2016 Employment Experience

Shawnee Christian Healthcare Center Louisville, KY Medical Receptionist Jan 2021- July 2023

• Checked patients in and out for doctor visits

• Followed an organized workflow

• Checked and corrected health insurance information

• Informed patients of upcoming appointments, reminded patients of missed appointments

• Updated patient information and collected privacy consents Geek Squad, Kelly Services Louisville, KY

Customer Service Rep. July 2020 - Dec 2020

• Scheduled clients for at home and in-store repair service

• Solved purchase issues

• Informed clients of GSP and other repair services

• Resolved customer complaints

Rem X Staffing Remote/ Louisville, KY

Customer service Representative November 2019- July 2020

• Shipped out mediation to patients

• Maintained good communication with pharmacists

• Worked with patients to schedule a good delivery date for medication to arrive

• Contacted health care providers to schedule delivery of medication

• Answered questions about patient assistant program Unlimited Tax Services Remote/ Spring, TX

Virtual Office Assistant March 2019 – April 2020

• Help organize and maintain office common areas

• Perform general office clerk duties and errands

• Handle incoming calls and organization of packages during peak season

• Managing filing system

• Resolve office-related malfunctions and respond to requests or issues Ulta Spring, TX

Beauty Advisor May 2018 – October 2019

• Greet Customers

• Be knowledgeable of products

• Scheduled Events

• Preformed product demonstrations

• Preformed skin care assessments

Norton Audubon Hospital Louisville, KY

Hospitality Associate January 2017 – April 2018

• Create and maintain effective liaison with staff

• Ensured efficient delivery of nutritious meals

• Coordinate services of the nursing staff to ensure appropriate monitoring

• Prepare meals and beverages using specific procedures

• Served meals using standards to maintain sanitation and quality Professional Development

Remote Closing Academy- Cole Gordon’s Closers into Leaders Sales Program 2022 Door to Door Sales – AT&T (U-Verse and Direct TV) 2018, Kirtby Vaccuum 2015 John Casablanca Model and Talent Management – 2020, 2021

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