John F McGarty ** Stuyvesant Oval Apt *B NY, NY **009

H) 212-***-**** M) 917-***-**** Email: ad4y3q@r.postjobfree.com

Summary: Experienced concierge with an excellent work ethic, providing optimum service in a luxury living environment. Adept at interacting with an array of personality types with courtesy and professionalism. Effectively function as an independent or team worker.

Qualifications:

Extensive front desk and customer service experience.

Proven ability to anticipate and respond to resident needs.

Well versed in building management Software: Building Link, Real Page, Yardi.

Promptly and effectively respond to emergency and unusual situations.

Excellent oral and written communication skills.

Experience: Related Management – New York, NY

Residential Concierge September 2006 – September2020

Greet residents and guests upon arrival and departure daily.

Promptly respond and resolve resident requests, demands and concerns.

Receive and distribute resident mail, packages and dry cleaning.

Announce all guests, visitors and deliveries.

Monitor security systems to prevent unauthorized access or entry.

Rockrose Developement Corporation – New York, NY

Concierge / Doorman February 2005 – March 2006

Created various quality control logs.

Implemented calendars and scheduled all move-ins and move-outs.

Logged in all deliveries, parcels and packages via Building Link.