CUSTOMER SERVICE

ELISHA

CAGE

CONTACT INFORMATION

™) ad4y3e@r.postjobfree.com

(1246 Franford Drive

501-***-****

American

© _ Dec 14, 2002

®

SKILLS

Customer assistance

= Communication

= Conflict resolution

= Problem-solving

= Patience

= Empathy

= Adaptability

= Time management

= Active listening

= Teamwork

= Product knowledge

LANGUAGES

= English Advanced

OBJECTIVE

Results-oriented Customer Service professional with over five years of

experience in handling customer inquiries, resolving complaints, and enhancing

overall customer satisfaction. Proven ability to deliver exceptional service and

exceed performance goals.

EXPERIENCE

FLORIDA

CUSTOMER SERVICE

Publix . Brandon Florida Feb 2018 - Dec 2020

+ Managed customer inquiries and resolved issues in a timely and professional

manner.

+ Trained new team members on effective communication and conflict

resolution techniques.

SALES ASSOCIATE

Tru green . Plant city Florida Oct 2023 - Dec 2023

+ Customer service: Provided exceptional service to customers, resolving

inquiries and issues.

+ Sales strategy: Developed effective strategies to upsell and cross-sell products,

surpassing sales goals.

+ Team collaboration: Worked closely with team members to ensure seamless

operations and customer satisfaction.

+ Product knowledge: Demonstrated expertise in product features, benefits, and

usage to customers.

CUSTOMER SERVICE

Pizza Hut . Brandon Florida 2019 - Feb 2024

+ Managed high-volume calls, emails, and in-person inquiries with a positive

attitude and professionalism.

+ Resolved customer complaints effectively and efficiently to ensure customer

satisfaction and loyalty.

+ +Demonstrated strong communication and problem-solving skills in handling

customer complaints and concerns.

+ +Provided exceptional customer service and resolved inquiries efficiently for

high-end retail clientele.

Contact this candidate