Customer Service Sales Associate
Resume:
CUSTOMER SERVICE
ELISHA
CAGE
CONTACT INFORMATION
™) ***********@*****.***
(1246 Franford Drive
American
© _ Dec 14, 2002
®
SKILLS
Customer assistance
= Communication
= Conflict resolution
= Problem-solving
= Patience
= Empathy
= Adaptability
= Time management
= Active listening
= Teamwork
= Product knowledge
LANGUAGES
= English Advanced
OBJECTIVE
Results-oriented Customer Service professional with over five years of
experience in handling customer inquiries, resolving complaints, and enhancing
overall customer satisfaction. Proven ability to deliver exceptional service and
exceed performance goals.
EXPERIENCE
FLORIDA
CUSTOMER SERVICE
Publix . Brandon Florida Feb 2018 - Dec 2020
+ Managed customer inquiries and resolved issues in a timely and professional
manner.
+ Trained new team members on effective communication and conflict
resolution techniques.
SALES ASSOCIATE
Tru green . Plant city Florida Oct 2023 - Dec 2023
+ Customer service: Provided exceptional service to customers, resolving
inquiries and issues.
+ Sales strategy: Developed effective strategies to upsell and cross-sell products,
surpassing sales goals.
+ Team collaboration: Worked closely with team members to ensure seamless
operations and customer satisfaction.
+ Product knowledge: Demonstrated expertise in product features, benefits, and
usage to customers.
CUSTOMER SERVICE
Pizza Hut . Brandon Florida 2019 - Feb 2024
+ Managed high-volume calls, emails, and in-person inquiries with a positive
attitude and professionalism.
+ Resolved customer complaints effectively and efficiently to ensure customer
satisfaction and loyalty.
+ +Demonstrated strong communication and problem-solving skills in handling
customer complaints and concerns.
+ +Provided exceptional customer service and resolved inquiries efficiently for
high-end retail clientele.
Contact this candidate