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Customer Service Pharmacy Technician

Location:
Mesa, AZ
Posted:
April 12, 2024

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Resume:

Nermin Gindi

ad4y34@r.postjobfree.com 480-***-****

Qualifications

● Entered patient and order information into the pharmacy system ● Received prescriptions sent electronically from doctors’ offices ● Received written prescription or refill requests and verify that the information is complete and accurate ● Processed new and refill prescriptions ● Accepted customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law ● Communicated with patients, providers and pharmacies by telephone ● Processed and submit insurance claims to all of customers.

● Provided quality customer service to patients, providers and local pharmacies ● Have a flexible schedule

Employment History

CVS PHARMACY FROM JUL 6.2022- Present

Pharmacy Technician

Prepared new prescription and refill requests for patients

• Dispensed medication to patients per the prescription, or provider’s orders

• Packed and labeled a prescribed medication

• Processed insurance claim

• Prepared compounded medications using sterile and non-sterile processes

• Helped health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist.

• Dealt with corporate clients according to the company guide lines. Saliza Medical Transportation – Phoenix, AZ Oct. 2019- Present Billing and Dispatch

Worked billing for all incoming and outgoing invoices and trips. Personally scheduled and audited all trips, invoices, and billing for office. Worked in excel and have proficiency in Cortex systems and all medical routes and systems.

Home Depot Apr. 2019 - Oct 2019

Sales Representative

Worked at a customer service representative who worked in getting customers signed up for credit lines as well as top in my sales department with commission weekly. Tymon Medical Transportation – Phoenix, AZ Apr. 2018- Mar. 2019 Billing and Dispatch

Worked billing for all incoming and outgoing invoices and trips. Personally scheduled and audited all trips, invoices, and billing for office. Worked in excel and have proficiency in Cortex systems and all medical routes and systems.

Olympia Travel Agency - Khartoum, Sudan Mar 2010 – June 2016 Accountant and Sales Supervisor

Oversaw and worked on all invoices and sales for the agency. Was the initial point of contact for all billing and processing needs financially for the agency. Was overseeing the whole team and in contact with all current and future customers of the agency. Tasks such as accountant audit, data entry, sales department, invoices, and account settlements.

El-Neil Bank – Khartoum, Sudan July 2008 – July 2009 Practical Trainee

Generated general accounts for customers, worked as a clerk for the front office, and organized the banks excel worksheet weekly.

EDUCATION

Red Sea University March 2008

B.S. in Economic and Administrative Science

Licenses/Certifications

Pharmacy Technician Trainee – License NO. T071895

Arizona State Board of Pharmacy MARCH 2021

British International School MARCH 2020

Certificate in the English Language

SKILLS AND INTERESTS

Languages: Fluent in Arabic and English

Technical: Advanced in all Microsoft software ie. Excel/PowerPoint Data entry Invoices References

Zahir Ahmed – Saliza Medical Transportation

• Owner and Manager of Saliza Medical Transportation ~ ad4y34@r.postjobfree.com ~ 602-***-**** Musab Ahmed – Velocity Medical Transportation

• Manager of Velocity Medical Transportation ~ 480-***-****



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