Operations supervisor
Resume:
ROB ROOBOL
***- ***-**** *******@*****.*** Calgary T3K 4A8
Highly organized expert with experience managing operational activities and personnel. Talented at using data-driven processes and advanced technologies to increase efficiency and reduce costs. Strong communication and problem- solving skills, and poised when managing a wide range of tasks. Organized candidate experienced in supervising clerical staff and providing administrative support. Skilled in creating and maintaining efficient office systems, streamlining office operations, and ensuring the accuracy of data entry. Proven track record of fostering strong customer service relationships, increasing staff morale, and exceeding customer satisfaction goals. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. professional summary
experience
OPERATIONS SUPERVISOR/FOOD SAFE
SUPERVISOR
Spectrum Supply Chain Solutions, Calgary,
AB
Jun 2021 - Mar 2024
Successfully managed day-to-day
operations of a large team, providing
guidance and leadership to ensure
efficient workflow.
•
Oversaw staff development, training
and performance management.
•
Trained, coached and mentored team
members to foster a highly productive
work environment.
•
Made sure that all SOP's where made
for the Food Save program and all the
employees were familiar with the
procedures on how to keep the
warehouse safe from tempering with
products.
•
Developed and implemented policies
and procedures to optimize operational
performance and quality assurance.
•
OPERATIONS SUPERVISOR/FOOD SAFE SUPERVISOR
Conducted regular audits of operational
procedures in order to identify potential
risks or areas of improvement.
•
Collaborated with management on
departmental policies development and
implementation.
•
Organized meetings with internal
stakeholders regularly in order to review
progress towards goals.
•
SUPERVISOR OF OPERATIONS
Sobeys, Calgary
May 2017 - Sep 2020
• Working nights running the warehouse
Managing over 50 people, taking care of
production, automation and shipping
•
Maintained professional working
relationships and promoted open lines
of communication with staff.
•
Conducted regular meetings with team
members to discuss progress, address
concerns, and set goals.
•
Resolved conflicts between employees
and departments.
•
Organized job rotations among
employees for maximum utilization of
resources.
•
Monitored daily performance metrics to
identify areas for improvement.
•
Mentored junior staff on best practices
within the department, fostering a
positive work environment.
•
YARD MANAGER
Pinkwood Limited
Apr 2015 - Feb 2016
Yard management including
organizational model, remanufacturing,
staff and equipment, supervising the
maintenance operations such as
sanding and alarms
•
Initial duties included shipping /
receiving until the company expanded
with another position
•
Additional duties include hiring / firing,
payroll, performance reviews, and
training.
•
Jan 2013 - Apr 2015 SHIPPING SUPERVISOR
Gienow / Ply Gem Canada Inc
Initially, Staging Supervisor so familiar
with the process and team
•
Supervises 8-13 teams in the shipping
department
•
Responsible for product delivery to
Calgary branch, Alberta, Canada and
internationally
•
Communicates through emails, calls,
texts, as well as, Gemba walk, daily
branch conference calls and morning
huddles
•
Additional duties include investigations,
TMS, BOLs, 5 S, lean manufacturing, and
have trained with the paramedic.
•
WAREHOUSE SUPERVISOR
Thomas Fresh Inc, Calgary
Oct 2010 - Oct 2012
Supervised and scheduled 15
employees in the warehouse
•
Completed shipping/receiving
paperwork, inventory counts, organizing
logistics requirements.
•
ORDER PICKER
Gordon Food Services, Calgary
Jan 2010 - Jan 2010
Picked orders using a hand-scanner,
forklift and pallet jack
•
Familiar with weigh bills, bills of lading
and product orders.
•
LOGISTICS MANAGER
Heppells Potato Company, Cloverdale
Jan 2007 - Jan 2009
Completed scheduling for a 50-person
warehouse
•
Completed quality control checks and
inventory counts
•
Completed dispatching and data entry
(bills of lading, purchase orders, etc.)
•
MANAGER
White Rock Concrete Form Rentals, Surrey
Jan 2000 - Jan 2007
Oversaw day-to-day operations of the
company including accounting,
scheduling, hiring, firing and training
•
Read and drafted blueprints, completed
materials and cost estimates including
on-site estimates
•
Delivered equipment including bobcats,
excavators and rollers
•
Also delivered plywood rentals for
foundation framing
•
Provided a high standard of customer
service.
•
MANAGER
LWD Concrete Form Rentals, Surrey
Jan 1993 - Jan 2000
Oversaw day-to-day operations of the
company including accounting,
scheduling, hiring, firing and training
•
Read and drafted blueprints, completed
materials and cost estimates including
on-site estimates
•
Delivered equipment including bobcats,
excavators and rollers
•
Also delivered plywood rentals for
foundation framing
•
Provided a high standard of customer
service.
•
certifications
• Food Safe Training • Intro to Leadership Program
• Certificate of Achievement in Phish or Treat
Displays personal initiative., Dedicated professional with record of building strong working relationships and achieving exceptional results., Hard worker; committed to efficient, accurate and productive operations., Consults with clients regarding specifications and deadlines., Leadership skills demonstrated when assigning, training and monitoring staff, and completing performance reviews., Keen awareness in the identification of individual issues; able to clarify and resolve matters effectively., Effective communication occurring regularly., Excellent ability to handle awkward or stressful situations and respond appropriately including difficult people., Excellent knowledge of applicable safety practices and procedures; able to detect unsafe or hazardous conditions of equipment or work environment., Exceptional ability to identify and troubleshoot technical problems and make concise and correct decisions. additional information - professional skills
CHRIS ATHERTON DINO RUZIC
references
GM SSCS, Spectrum Supply Chain Solutions - GM On Last Job
*********@***********.**
Former Operations Manager, Spectrum Supply Chain
Solutions - Manager
*****@****.**
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