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Digital Marketing Customer Service

Location:
Honolulu, HI
Posted:
April 12, 2024

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Resume:

*

JINA JEFFRIES

**** ******** ** *** ***

Kapolei, Hawaii 96707

Cell: 808-***-****

ad4y1y@r.postjobfree.com

OBJECTIVE

Highly motivated professional with a strong background in digital marketing and sales, seeking an opportunity to leverage my skills and expertise to contribute to the growth and success of a dynamic organization. I am committed to continuous learning and professional development. SKILLS & ABILITES

● Digital marketing strategy

● Sales and business development

● Client relationship management

● Leadership and team management

● Strategic planning and execution

● Excellent communication and interpersonal skills

● Problem solving and decision-making

● Time management and organizational skills

● Proficient and Microsoft office, suite and CRM software EXPERIENCE

I Media audiences, Harvard Connecticut - Digital Sales February 2023-Pressent

● Develop and implement digital marketing strategies to drive sales and revenue of companies. Identify and target new client opportunities, resulting in a 20 percent increase in revenue.

● Build and maintain strong relationships with clients, providing exceptional customer service and support.

● Collaborate with cross-functional teams to optimize campaign performance and deliver successful outcomes.

Morgan & Associates, Honolulu Hawaii – CEO January 2017-Present

● Provide strategic direction and leadership to the company, overseeing all operations and driving business growth.

● Develop and execute business plans, resulting in a 30 percent increase in annual revenue.

● Lead a team of professionals, fostering a collaborative and high performance work environment.

● Cultivate and maintain relationships with key stakeholders and clients.

● Wholesale real estate

● mortgage complete 1003 by inputting customers information and evaluating credit reports and residential information

2

Central Transport - Dispatcher March 2009-January 2017

● Managed daily operations including logistics coordination, inventory management, and quality control.

● Implemented process improvements to optimize efficiency, and reduce costs, resulting in a 15 percent increase in productivity.

● Oversaw a team of employees, provided training, guidance, and performance evaluation.

● Developed and maintain relationships with suppliers and vendors to ensure timely and cost- effective delivery of products.

FedEx- Customer Service Representative April 2000-2009

● Provide excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.

● Manage customer accounts and process orders, accurately and efficiently.

● Collaborated with cross functional teams to track shipments and ensure on time delivery.

● Recognized for consistently meeting and exceeding performance targets. EDUCATION

Colorado Tech University Present

Master of Business Administration

Colorado technical University, Colorado Springs, Colorado 2023 Bachelor of Business Administration

Digital Marketing



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