Angela Papa

Bergen County, NJ ***** 516-***-**** ad4y08@r.postjobfree.com

Professional Summary

Professional, enthusiastic, and hard-working property manager with 7+ years of experience. Eager to join the team to help with day-to-day property operations, enhance the value of the property, and ensure the team is positive and successful. In current and previous roles increased overall monthly NOI by more than 7%, increased physical occupancy by 30% maintaining a 98% average while reducing delinquency to 1% of the total rent roll. Areas of Expertise

• Resident Retention

• MRI-(management

software)

• Yardi

• Market Rents

• Team leader

• Negotiations

• Customer service

• Vendor Relations

• Strategic Planning

• Prioritization

• Creative thinking

• Market Analysis

• Revenue

Management

• Renovations

• Accounts Payable

• COUPA

• Fair Housing

Regulations

• Word, Excel, and

Outlook

• LRO

• Yieldstar

Experience

Property Manager 06/2021 to Current

Jersey Central Management -Westwood, NJ

• Promoted to Property Manager within six (6) months of being employed with J.C.M.

• Schedule and supervise both maintenance and caretaking daily operations and projects including renewal and vacant rented inspections while ensuring inventory expectations are met.

• Develop and maintain strong relationships with property owners, tenants, vendors, and contractors.

• Respond in a timely manner to tenants’ needs to meet lease obligations.

• Increased physical occupancy by 30% maintaining a 98% average occupancy.

• Reducing and maintaining delinquency to less than 1% of the total rent roll.

• Responsible for posting all rent, fees and deposits as well as sending out notices, referring all evictions to attorney’s office and referring all delinquent accounts to collection agency after move-out.

• Preparing lease agreements and auditing the files upon move in.

• Responsible for entering all information in Rent Roll for the property, including all traffic, leases, move ins, move out’s, notices, renewals and write offs.

• Marketing property through analysis of competition and developing creative marketing plans.

• Overseeing any work performed by outside vendors. Director of Client Experience 12/2019 to 06/2021

Roseland, A Mack-Cali Company – Port Imperial, NJ

• Assist with preparation of yearly marketing plan and budget.

• Assist with all aspects of annual financial budget preparation and monthly financial reporting.

• Reporting of weekly narrative financial reporting to owners.

• Conduct file audits to maintain accuracy.

• Develop, train, mentor and supervise newly hired personnel to maintain budgeted occupancy goals. Angela Papa

125 Prospect Ave, Hackensack, NJ 07601 516-***-**** ad4y08@r.postjobfree.com Experience continued.

Operations Manager 07/2014 to 12/2019

Roseland, A Mack-Cali Company – Westwood, NJ

• Promoted to O.M. from Leasing Specialist within six (6) months of hire.

• Completed 200+ resident occupied unit renovations while increasing market rents approx. 15% per renewal while maintaining a budgeted 95% occupancy.

• Collection efforts, posting, and deposit of all rental payments.

• Assist property manager with managing the operational and financial aspects of the properties’ portfolio. Exceeding budgeted NOI annually.

• Assist in developing yearly operating budgets and marketing plans.

• Coding, recording and payment of property invoices.

• Regular file auditing to maintain accuracy.

• Maintain awareness and regular reporting of competitive markets. Education

• Bachelor of Arts: Business

• Brooklyn College – Brooklyn, NY

Certifications and Licenses

• New Jersey - Real Estate Salesperson

• New York – Associate Real Estate Broker

• Fair Housing Regulations

Accreditations

• Circle of Excellence

• Client Satisfaction Achievement – Top 3 companywide 2017/2018/2019

• Ranked by J. Turner Research – Top 1% properties in nation for online reputation 2017/2018/2021 All references provided upon request.

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