Nikisha Armstrong

I'm a young woman who's dedicated, driven, success bond, willing to work harder than the average person to get what i want in life. I am a person who catches on to things very fast, show me once and i'll have it down packed. I am always eager to learn new things no matter how hard it maybe be im always up for a challenge. Cleveland, OH 44105

ad4xzr@r.postjobfree.com

+1-216-***-****

ready to work

Authorized to work in the US for any employer

Work Experience

Manager

KFC - Cleveland, OH

February 2023 to March 2024

Shift manager

Janitor

ABM Industries Inc. - North Randall, OH

December 2021 to January 2023

Cleaning cafeterias, restrooms, hallways, training rooms, windows & window seals, high & low dusting, mopping, cleaning refrigerator out, dumping trash

Production Worker

Faber Castell - Valleyview, OH

October 2020 to October 2021

Working on the assembly line, labeling pencils and pens, and working in the warehouse as a picker. Caregiver

Holding Hands - Cleveland, OH

October 2019 to March 2020

My job as a caregiver is going to different clients houses and assist them in what they need as in baths, changing depends, distributing meds, taking them places. Cleaning. etc Summer intern in the corrections division

Management & Training Corporation - Centerville, UT May 2017 to August 2017

I am currently working on ACA files with my mentor getting ready for the audit. Also aside from working on ACA files I am learning the ins and outs about corrections from my mentor Jeff Henry. After I left this summer program I moved back to Cleveland ohio and attended cta training in Columbus ohio. I graduated cta training and started to work at north central correctional facility. Gary Job Corps

MTC - San Marcos, TX

November 2016 to May 2017

My responsibilities are to train to provide care, custody, and control in a criminal justice facility for the state of Texas.

Accomplishment: promoted as a leader in my trade

My skills used are communication, verbal intervention, defensive tactics, restraint escort procedures, shakedown procedures to control contraband, riot formations to control emergency situations, defusing techniques, and range qualification.

Crew Member

Burger King - Cleveland, OH

January 2015 to February 2016

Responsibilities

I am a crew member at this current job. My task each and everyday is making food I'm one of the kitchen crew members. I also make sure we have clean sanitation water, I wash dishes, sweep, taking orders on front counter some time. clean our dinning room just so our customer have a great experience at BK. Accomplishments

The impact I have at this job so far is team work and I'm known for making people laugh to make the day go by just a little faster.

Skills Used

The skills I've demonstrated at this job so far are good customer service, friendliness, and communication skills which is very important to have working in fast food restaurants. Production Operator

Oatey Company - Cleveland, OH

February 2014 to October 2015

Responsibilities

Operation machines, training others, filing out process monitors, and making sure production goals are met. Inventory control

Secretary/Customer Service

Driveway Maintenance - Tampa, FL

July 2012 to January 2014

Responsibilities

The job I had to do every day was answering phones. I always had to be jolly because even though the customer couldn't see me, they have to be able to see my smile through my voice, other task I have to do was filing papers, making job tickets, handing out applications to actual customer's that came into the office, I had to run errands, drop money off, pick up money, and did a little invoicing. Accomplishments

I think the impact I had at this company was showing everyone that you don't always have to have experience in a field just to succeed at it. I went in there with no experience once so ever but hard work and dedicated and the gear to learn helped me succeed. Skills Used

The skills I demonstrated at this one particular job was great customer service, and learning to master the skill of having a smile on even when I really didn't want to sometime. One more skill I learned is to never argue with a customer if he/she is upset about something, listen first then act that's a big one i've learned.

Housekeeping/Dietary Aide

Parma Care Rehabilitation Center - Cleveland, OH

August 2009 to May 2012

Responsibilities

I cleaned patients rooms, bathrooms, hallways, elevators, windows, dinning rooms, took out trash, folded cloths, washed laundry. Prepared trays brought the carts to floors washed dishes. Ext Accomplishments

The impact I had at my job was making people smile even if they were having the worst day, I'm just a outgoing, energetic person I always have a smile on my face. Skills Used

The skills I demonstrated were cleanliness, neatness, and friendliness. Having a job dealing with other people it is always important to demonstrate friendliness letting the patients know that your not there to hurt them, but to help them.

Education

High school diploma in Corrections

Gary Job Corps Corrections Academy - San Marcos, TX November 2016 to June 2017

Diploma in High School

James Ford Rhodes - Cleveland, OH

2008 to 2012

Skills

• Dietary Aide Experience

• Cleaning Experience

• Laundry

• Caregiving

• Home Care

• Senior Care

• Food Preparation

• Order Picking

• Forklift

• Assembly

• Meal Preparation

• Cooking

• Medication Administration

• Load & Unload

• Materials Handling

• Custodial experience

• Cleaning

• Communication skills

• Load & unload

• Dietary aide experience

• Groundskeeping

• Customer service

• Hotel experience

• Shift management

• Janitorial experience

• Leadership

• Assembly

• Cash handling

Certifications and Licenses

CNA

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