Amy Bloomfield

**** ******* **. *****, ** ***** m: 214-***-**** ad4xzi@r.postjobfree.com

Summary

·Seeking a Dental Front Office/Insurance Coordinator position with a private dental office practice.

Skills

MANAGEMENT

·Manage, assign, and distribute workloads for three team members.

·Manage $100k+ budget of hours.

·Maintain a Price Integrity Variance of 1% or less.

COMMUNICATION

·Interact with multiple departments to expedite processing and/or issue resolution.

·Deliver weekly exception report and weekly self-audit of department.

LEADERSHIP

·Trained, managed, and mentored two team members have been promoted to Lead Pricing Coordinators in charge of their own store within the company in the last 3 years.

TECHNICAL

·Dentrix

·Google Docs

·Windows 10

·10 Key

·MS Office 2013 (Outlook, Word, Excel, PowerPoint)

·OBIEE

Experience

DENTAL OFFICE ASSISTANCE DENTAL IMPLANT SURGERY CENTER PLANO, TX OCT 2021 - PRESENT

·Initial point of contact for patients.

·Provide excellent customer service to patients and vendors.

·Complete appointment confirmations in a timely manner; adjusting the schedule accordingly to maintain proper patient flow.

·Coordinate patient’s insurance benefits.

·Present treatment plans to patients.

·Check patients in, out and accept payments.

·Ensure all patient paperwork is complete and accurate.

PRICING COORDINATOR MARKET STREET GROCERY FRISCO, TX DEC 2014 – OCT 2021

·Ensures that pricing for all 50k+ products within the 74k square foot grocery store is accurate and accurately reflects the pricing lists administered by the organization.

·Maintained price integrity in quarterly audit report variations of <1%.

·Regularly reviews prices for all grocery items to ensure accuracy, initiates price changes and ensures that all items are accurately marked and signs for products are updated promptly.

·Coordinates pricing and pricing integrity with each of the 7+ department managers.

·Manage 10+ third party vendors.

·Lead a team of three FTEs. Assign and distribute workload daily.

·Training all team members.

·Weekly Ad, Fuel promotions, Holiday, Seasonal.

CUSTOMER SERVICE MANAGER KROGER ALLEN, TX MAY 2007 – OCT 2013

·Ensures that fast, friendly, helpful, and efficient customer service and courtesy is provided on the Front End and Customer Service areas of the store.

·Responsible for overseeing the Front End operation including customer service desk, register checkouts, vestibule, parking lot/sidewalk, break-rooms, and bathroom areas.

·Ensures that all Front End and Office policies and procedures are adhered to.

·Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.

·Ensure corporate dress code is adhered to on the Front End and Customer Service areas.

Education

TEXAS TECH UNIVERSITY LUBBOCK, TX

·Major: Petroleum Engineering

·Dates Attended: Aug 1997 – May 1998

LUBBOCK HIGH SCHOOL LUBBOCK, TX

·Major: General Studies

·Graduated 1990

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