phoenix****@Kimberly yahoo.com Decatur, Copeland IL +1-217-***-****
WORK HISTORY
Recovery Support Specialist at Heritage Behavioral Health Center 03/2022 - 01/2024 (2 years)
Group therapy facilitation
1 on 1 therapies
Serving
Office Manager (Management) at Mt Calvary Lutheran 11/2018 - 02/2022 (3 years)
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies. Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Develop or update procedures, policies, or standards. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Make recommendations to management concerning such issues as staffing decisions or procedural changes.
Discuss work problems or grievances with union representatives. Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
Arrange for necessary maintenance or repair work.
Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
Coordinate activities with other supervisory personnel or with other work units or departments.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules. EDUCATION
Illinois Central College
Graduated 1997
General Studies
SKILLS
Forkliftoperator,machine opera, 25 years
LANGUAGES
Armenian, Academic
SOCIAL NETWORKS
Facebook, https://Charles Bullion
Twitter, https://N/A
Linkedin, https://www.linkedin.com/in/paula-reid-moore-339a9818/ ABOUT ME
I served in the military
I have a drivers license
I have management experience
I have a security clearance