QA Analyst

ad4xyp@r.postjobfree.com

732-***-**** (Ext 104)

Career Profile

** ***** ** ******* ********** in Software Development and Testing (Automation, Web Services, Manual, Product) with expertise in Requirements gathering, Analysis, Design, Application Testing Quality Assurance of Banking, Health Insurance, Telecom and Product based applications for various clients.

11 years of qualitative experience in software testing with 5 years in Automation Testing - Selenium web driver using JAVA and Rest Assured

Developed Element Driven, Data Driven and BDD Cucumber framework for executing Selenium, scripts.

Good Experience in databases and SQL.

Strong experience of SDLC as well as STLC and the role of QA in different testing methodologies like AGILE and Waterfall

Expertise in working with Selenium Web Driver using JAVA, Cypress, Appium, Rest Assured, Maven, TESTNG, JUNIT, Cucumber, BDD for Automation testing

Experience in HP QC (Quality Centre) for test management, JIRA, qTest and VersionOne for Agile/story board and Bug tracking

Experience in writing CSS selectors, XPATH expression to identify web elements using selenium web driver

Experience in reading the test data from Excel spread sheets using TESTNG data provider for selenium scripts

Good experience in Firebug, Fire path, Maven, Junit and TESTNG annotations

Experience with Continuous Integration tool JENKINS, build tool Maven and Version control, GIT Hub.

Facilitate test-driven development, not only through automated tests, but as an approach that all the developers on team should embrace

Perform automation framework assessment and setup roadmap for improving the maturity

Work closely with architects, application developers, and business team to define automation solutions for services, web, mobile applications

Possess working knowledge on Web services testing using Postman

Involvement in Test Estimations and Test strategy implementation

Responsible for checking cross browser compatibility of different elements and tags, hence worked on different browsers like IE, Chrome, FF, Edge

Having good experience in understanding business requirements, designing, preparing, and executing test cases for web application, defect tracking and reporting

Experience with UAT testing along with data setup, environment setup and coordination between users, development, business analyst and product management teams

Manage defect tracking and provide informative as required

Decent knowledge of Cypress

Decent knowledge AWS.

Skill Set

Full Stack Test Automation

Java, Selenium, Cucumber, Maven, TestNG, JUnit, Appium, Rest Assured, HTTP Client, JSON Object, SQL, Excel and OVIS

(Oracle based Visual Intelligence System)

Framework

Element Driven, BDD, RAFT, Data Driven, Hybrid, Blue Fin, V4, Keyword Driven

Programming Language

Basic Java for test automation

API Testing

Post Man, Soap UI, Rest Assured, HTTP Client, Ham Crest API, JSON Simple, JSON Object, JSON Array, JSON Parser, JSON Path

Test Management Tools

JIRA, QC(ALM), qTest, VersionOne

Continuous Integration

Jenkins, Docker

Database & Tools

Teradata and Toad for Oracle

Domain

Banking, Customer Support, Telecom, Product, Health Insurance

Testing Methodologies

SDLC, STLC, Agile Methodology, Waterfall

Project Experience

Client: US Bank (Remote, Pittsburgh, PA) (Oct 2022 -Apr-2024)

Project: Conversion of Online Banking System from legacy to Microservices

Role: QA Analyst

Description: This project is the combination of three projects, where we are moving from SQL to Casandra database wise, SOAP to REST API wise and Angular to REACT UI wise. This includes the complete transformation of the main banking system including the Mobile Application.

Tools and Technology: Java, Selenium Web driver, Cucumber, BDD, Maven, Jenkins, Jira, Rest Assured, HTTP Client, JSON Path, JSON Object, JSON Array, Docker

Responsibilities:

Review and analyze system specifications and flow for Legacy and come up with functional testing plan for the new system.

Developed BDD Framework using Java, Selenium, Cucumber, Maven, Junit

Build and enhanced automated test framework Page Object Model concepts

Created reusable component, helper class, common libraries, common extended report

Created common pre-defined step definition class for UI, API, ETL automation

Implement and manage CI/CD using Docker with Jenkins pipeline

Work closely with Application Managers and identify Test Scenarios for different Test Types.

Help developers and other testers in data creation and manipulation for the analysis and testing.

Analyze the new microservices based functions and ensure that they perform as per the existing banking system and meet the business requirements.

Monitor risk-management procedures and maintain and analyze problem logs to identify and report recurring issues to management and product development.

Monitoring the results of Pilot execution and ensuring they meet the standards.

Lead Offshore team and help them manage the dynamic nature of management requirement being the POC for the current function being developed.

Client: Highmark Health Solutions (Pittsburgh, PA) June 2019-Sept 2022

Project 1: Provider Data Demographics Management

Project 2: CPM Update for Optum Occurrences Field Changes

Project 3: GENDER U

Project 4: SARA UPGRADE

Role: QA Analyst

Responsibilities:

Developed Element Driven Framework using Java, Selenium, BDD, Cucumber, Maven

Create and maintain automation test script in Feature File, write reusable component, helper class in JAVA

Performed webservices/API automation using REST Assured, Request Specification, Ham Crest, JSON Array, JSON Object, JSON Path

Used Postman & SOAP UI for REST service testing

Performed data validation testing writing SQL queries

Used SVN, Bitbucket as code management source

Implement and manage CI/CD using Docker with Jenkins pipeline

Creating the Feature File and writing the customized step definition for application automation

A round of testing was performed covering all the functionality ensuring integrity of the application

Build smoke test cases for E2E critical flow and automate the CI/CD pipeline

Automation framework design and implementations

Monitored smoke and sanity testing for every build and in different environments

Analyze and resolve the major roadblocks affecting daily script development targets

Developed automation strategy to support regression testing

Performed data validation testing writing SQL queries

Providing test automation results to project managers/developers/manual testers.

Client: TRACFONE WIRELESS (Miami, FL) March 2019–May 2019

Project: International Roaming for Claro Enterprise Solutions

Role: QA

Description: CASTOR is the new implementation to construct the FMS into small micro services. All the micro services will be integrated with CHRONOS and CHAOS

Responsibilities:

Execute and Maintain automation test script in Feature File.

Creating the Feature File and writing the customized step definition for application automation

Used Postman & SOAP UI for rest service testing

Involving in giving daily and weekly status report to clients

Maintaining the regression test case based on the new functionality

Reporting any defects / Observation on day-to-day basis

Client: Samsung India (Gurgaon, India) Jan 2014 -Feb 2016

Project: Service Center Operations for S5 handsets

Role: Sr. Data Analyst

Description: Samsung launched S5 handsets in India, this included the upgradation of Samsung service center and ticketing tools for S5 and performance management

Responsibilities:

Perform analyses to measure performance & identify trends.

Development of operational reporting using SQL, and BI tools

Responsible for time-to-time SLA, KPI definition/ redefinition and scope change meetings and subsequent documentation along with KPI evaluation.

Responsible for handling high escalated issues, maintain emphasis on the highest quality of customer service.

Proactively offer optimization suggestions based on client KPIs and delivery needs

Regulating & Controlling Information in all Service Centers across the country

Monitoring & Tracking of parts availability to service centers to avoid escalations

Maintains the integrity of the master data model by supporting business-driven rationalization of data elements and governing maintenance processes Reviewing the Test Reports and preparing Test Summary report

Providing test automation results to project managers/developers/manual testers

Build smoke test cases for E2E critical flow and automate the CI/CD pipeline.

Managing the changes and executing regression test suite in Execution Factory

Client: Indus Towers (Gurgaon, India) Nov.2009-Jan.2014

Project: Establishing TOC Operations

Role: Data Analyst

Description: Indus Towers is an independently managed company offering passive infrastructure services to all telecom operators and other wireless services providers such as broadband service providers. This was the launch of their first TOC (Tower Operations Center) to monitor the site activities via live Alarm Monitoring with Solaris based Web fam navigator.

Responsibilities:

Work with clients to determine business requirements, priorities, define key performance indicators (KPI), and support defining our ongoing BI & Data Warehouse strategy. Effectively communicate with Stakeholders, internal Development and Technical Support staff to resolve issues.

Assess business rules, collaborate with stakeholders and perform source-to-target data mapping, design, and review.

Developing analytical methods for data collection, data variables, storage, analysis, statistics, and presentations.

Collaborate across technical teams and Business Analysts/Consultants (Indus or 3rd party) to procure and analyze data

Acquire and abstract primary or secondary data from existing and futuristic data sources Ensuring documentation using best practices, support processes and escalation protocols; performing tasks related to designing and quality development.

Performed data validation testing writing SQL queries

Proactively create and present quality analysis including dashboards and interpret trends and patterns

Focal point for making sound decisions related to data collection, data analysis, data security, methodologies, and designs.

Responsible for time-to-time SLA, KPI definition/ redefinition and scope change meetings and subsequent documentation along with KPI evaluation.

Education

Bachelor of Engineering in Electrical and Electronics (BE – EEE)

MAU Rohtak - 2009

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