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Customer Service United States

Location:
The Hammocks, FL, 33186
Posted:
April 11, 2024

Contact this candidate

Resume:

Alexandra Gomez

*** * ******** **, *** *** Dania

Beach, FL 33004

Phone: 754-***-****

Email:ad4xyb@r.postjobfree.com

OBJECTIVE:

Secure a Job opportunity that allows me to use the skills I've gained as a Venezuelan and Panaminiam attorney in both countries, along with the experience I've acquired in the various roles and tasks I've undertaken since moving to the US. I'm committed to bringing my solid experience, versatility and ability to adapt to different situations and challenges for mutual benefits.

EDUCATION (LICENSES, CERTIFICATES AND TRAINING)

2024 - Actual

UNPAM-NAFA LAW FL, US

Complete Full Program of Homologation-Education-Training and Validation Degree to practice Law as Foreign Legal Consultant. (Currently pursuing a degree) 2024 - Actual

UNPAM-NAFA LAW FL, US

Associate Degree in Immigration Law (Starting soon on April 2024) 2023

NATIONAL ASSOCIATION OF CREDENTIAL EVALUATION SERVICES AND JS&A U.S Academic Equivalency of Law Studies completed outside the United States

(Foreign Credential Evaluation Report)

Homologation and Validation as Bachelor's Degree

2021 IMMIGRATION LEARNING A2Z

Certificate of Completion Form I-821.

2020

IMMIGRATION INSTITUTE OF FLORIDA FL, US

Certified as an Immigration Forms Preparer

2015

PANAMA NATIONAL UNIVERSITY PANAMA-PANAMA

Homologation and Validation Degree to practice Law in Panama

(Attorney)

2010

SANTA MARIA UNIVERSITY CARACAS-VENEZUELA

Master's Degree in Labor Law

1993 Attorney

SANTA MARIA UNIVERSITY CARACAS-VENEZUELA

Bachelor's Degree

(Attorney)

ABILITY SUMMARY:

Legal Skills:

Meticulous and critical legal analysis and legal judgment /Precise drafting of legal documents/Efficient management of legal documentation /Effective communication with clients/Establishment of strong professional relationships /Adaptability to different areas of law/ Organization of legal files /Utilization of document management systems/ Personalized attention to clients legal needs /Persuasive Writing /Attention to Detail Style Knowledge/ Coherence and Consistency /Effective Communication / Excellent Grammar and Style Knowledge

Driver Skills(Non-Emergency Medical Transportation): Time management and organization / Adherence to schedules and deadlines/ Empathetic communication with passengers /Coordination of transportation itineraries/ Use of trip tracking systems /Adaptability to different transportation situations/ Maintenance of detailed records/ Ensuring passengers' safety and comfort

/Real-time problem-solving during trips.

Personal Shopper Skills:

Efficient product selection /Order management and tracking /Adaptability to customer needs/ Personalized customer service /Adherence to high service standards

/Handling of customer-specific requests /Organization and planning of purchases

/Effective use of order tracking technology/Maintenance of product quality and freshness during delivery.

Executive Assistant Skills:

Effective communication with clients and partners /Efficient organization of schedules and appointments /Research and analysis for projects/ Assistance in proposal and document preparation/ Management and review of documentation /Correspondence writing and administration/ Tracking and management of deadlines /Maintenance of records and files/ Logistic coordination of projects/ Teamwork and effective communication/ Agile problem-solving and response /High-quality customer service/ Confidential handling of information/ Precise note-taking in meetings. Other Skills and Proficiency:

Problem-solving /Leadership /Decision-making /Effective communication (verbal and written) Organization /Adaptability /Leadership /Teamwork/Time management

/Learning capability/ Spanish

EMPLOYMENT HISTORY

02/2020 - Actual

Legal Document Preparer (self-employed)

Provide Support and assistance to individuals filling forms to the United States Citizenship and Immigration Services (USCIS) such as: visas extension, affirmative asylums, work permit, adjustment of statusI-485, visas based on family petitions, Temporary Protected Status. Preparation and organization of immigration documentation.

02/2019 - 05/2020

NEMT Driver Self Employee/Non

Emergency Medical Transportation Driver,

Hollywood,

FL

Transported patients to and from hospitals, nursing homes, dialysis facilities, and various medical appointments / Ensured that all car seats were up-to-date /Ensured that all passengers were securely strapped in and that the car seat straps were properly tightened at all times/ Assessed the patient's medical condition and made decisions regarding the most appropriate transportation method /Assisted clients in and out of chairs or wheelchairs and provided assistance with ambulation. Self-Employee Personal Shopper, Dania, FL

Navigate through local stores, such as supermarkets and specialty shops, to locate and select the items listed on the customer's orders /Pick the correct products and quantities/ Prioritize quality when selecting fresh produce, meats, dairy, and other perishable items/ Inspecting them for freshness, expiration dates, and any signs of damage to ensure that customers receive the best possible products/ Communicate with customers providing updates on the availability of specific items, suggesting alternatives for out-of-stock products, dealing with inventory discrepancies, or resolving issues with payment or coupons/Carefully pack them to prevent damage during transportation /Deliver the groceries to the customer's specified locations within the agreed- upon time frame.

02/2016 - 11/2018 Attorney at General Prosecutor's Office - Panama Instruct heritage investigation in cases of irregularities detected by the General Comptroller of the Republic, for the application by the Court of Auditors of the sanctions corresponding to the misuse of public funds and assets /Collect public or private documents, request reports, interrogate witnesses, conduct confrontations, carry out inspections or reconstructions, perform expert opinions or any other lawful evidence in order to determine the existence of the patrimonial damage caused to the State and its amount, the identity of those involved, and their degree of responsibility

/Request information from banking institutions, public and private, including information regarding encrypted accounts, when it deems such information relevant to the investigation.

11/2003 - 11/2018 Attorney National Gas Entity of Venezuela (Regulatory Entity)-Venezuela

Participate in and provide legal advice on the definition and structuring of Public Policy Projects to be established by the Ministry of Petroleum and Mining for the promotion, development, and regulation of the gas sector in the country /Intervene in the negotiation processes of Methane gas (upstream) purchase and sale contracts to be signed between PDVSA Gas and various companies. Assist in the drafting and signing of contracts and agreements /Serve as a member of the Organism's Contracting Committee /Provide legal support in the procurement processes for Works, Goods, and Services /Provide legal advice in the drafting and signing of contracts and agreements /Participate in and provide legal advice in the negotiation processes of Methane gas (upstream) purchase and sale contracts to be signed between the State Petroleum and Gas Company of Venezuela Gas and various companies /Participate in and provide legal advice in the drafting and editing of Secondary Regulatory Projects and Technical Standards Applicable to the Gas Hydrocarbons Sector /Study, analyze, and substantiate administrative files for imposing fines on companies that violate current legal regulations regarding Gas Hydrocarbons/ Prepare substantiation reports and recommendations for imposing administrative sanctions on methane gas transport and distribution companies due to violations of the law /Provide legal support to various departments within the organization /Provide legal support in decision-making by the Organism's Board of Directors /Prepare legal opinions of varying complexity regarding public services regulation and the hydrocarbon sector /Coordinate the integration of Technical Committees with the highest Bodies of Public Administration involved in the Gas Sector.

04/1997 - 10/2003 Attorney at the Legal Consultancy National Agrarian Institute, Venezuela

Legal Consulting Office:

Judicial Representation before Ordinary Civil Jurisdiction, First Instance Agrarian Court, Superior Agrarian Court, First Administrative Court, Labor Courts, Administrative Career Tribunal / Determination of judicial strategies: review of lawsuits, evidence filings, incidents, evaluation of complex legal situations, and decision-making on options to pursue Representation of the organization in Agrarian Protection Proceedings and Injunctions /Review in appeal of administrative records of dismissals and reprimands, determining their appropriateness /Study, analysis, and review of appeals in both administrative and administrative litigation procedures /Preparation of draft decisions on administrative appeals/ Legal advice in the liquidation process of the organization resulting from legal framework reforms /Conducting interviews, drafting charge formulations, analyzing defense submissions, assessing evidence, and preparing final substantiation reports and recommendations/ Preparation of projects for administrative liability decisions, dismissal, and acquittal/ Substantiation of civil and criminal evidence for referral to competent authorities. Administrative Control Division:

Prior verification of all documentation to be signed by the Organization to ensure legality (sales, mortgages, leases, acquisitions, donations, services, etc.) / Verification, analysis, and review of documents processed by the department

/Review of bidding processes.

08/1993 - 04/1997 Legal Assistant & Moya Law Firm, Venezuela Conducting legal research and drafting documents. Assisting attorneys in court proceedings/ Interviewing clients and gathering case information/ Preparing court filings and organizing case files/ Reviewing legal documents and summarizing case law/ Maintaining legal files and databases/ Communicating with clients and other parties/ Assisting with administrative tasks/ Participating in legal meetings and providing support.

HONORS AND ACTIVITIES:

Graduated with the second highest position among the graduating class of lawyers from “Ramirez Grazziani and Dr. Adela Pulido promotion (1988-1993)”. School of Law, Santa Maria University, Caracas - Venezuela

ADDITIONAL INFORMATION:

Admitted to the practice law in Venezuela

Licensed to Practice Law in Panama

Member of the Caracas Venezuela Bar

Association

Member of the Panama Bar Association



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