Customer Service Representative
Resume:
Christina Foster
Phone: 302-***-**** Email: *****************@*****.*** Address: 575 Silver Run Road, Middletown, DE 19709 Professional business manager with over ten years of administrative, bookkeeping, customer service, and marketing experience. I am looking to use my proven managerial and administrative skills in efforts to assist a business owner in the promotion and growth of a new or existing business. Skills
Advanced office automation abilities; can operate a multi-line telephone system, fax, copier, computer, printers and various other office equipment
Clear and concise business writing skill set; capable of writing business correspondence, announcements, advertisements and creating forms
Dedicated customer service representative; high level of interpersonal skills and proven customer satisfaction record
Experienced promoter; ability to create and implement marketing strategies using various platforms such as in person, email, social media and mailings
Organized multi-tasker with the ability to oversee and complete multiple people and projects successfully
Professional Experience
CT Management
Property Manager 2020 to 2023
Collecting rent and other property fees
Paying property expenses, including taxes, mortgages, payroll, insurance premiums, and maintenance
Reporting financial status, occupancy, and expiring leases to property owners
Interviewing potential tenants and reviewing applications in accordance with anti-discrimination laws
Advertising vacancies and finding tenants as needed
Arranging contracts for maintenance, trash removal, landscaping, security, and other ongoing services
Investigating and resolving property complaints and rental violations
Accomplishing organization goals by exploring opportunities to add value to job accomplishments Licensed Delaware Realtor®
2014 to Present
Act as a liaison for home buyers and realtors
Schedule appointments to show homes to perspective buyers
Answer client’s inquiries about homes such as appraisals, maintenance, financing, and repairs
Develop networks of attorneys, mortgage lenders, and contractors for referrals to clients
Create lists of properties that are unique to clients’ needs and budgets
Consult clients on market conditions, prices, mortgages, legal requirements
Present purchase offers to sellers to review for consideration
Converse with all parties to ensure terms and conditions are met before closing date
Finalize all document signing, and coordinate property closings Christina Foster Phone: 302-***-**** Email: *****************@*****.*** Address: 575 Silver Run Road, Middletown, DE 19709 McMann, Tate & Stevens Production, INC
Office Manager 2010 to 2012
Acted as the president of the company’s first point of contact with internal and external clients
Handled inbound calls, inquires and requests from clients
Maintained office book keeping including appointments, and travel plans
Maintained office email, fax and letters via mail
Provided documents, briefing papers, and reports for presentations
Organized and attended meetings, also prepared the staff
Managed and delegated duties in the president’s absence
Completed outside tasks when needed
Dan J. Caputo Jr. CPA
Staff Accountant 2005 to 2010
Processed journal entries into various accounts
Compiled documents to prepare tax returns
Prepared personal tax returns including federal and multi-state returns
Reconciled corporate bank accounts
Prepared cooperate work paper files
Handled incorporation of new companies
Prepared quarterly and monthly payroll taxes
Assisted clients with QuickBooks software troubleshooting
Assisted in training new employees
Executive Assistant 2003 to 2005
Verified and posted transactions to journals, ledgers, and other records
Prepared statements, invoices, and vouchers
Handled and filed incoming and outgoing documents
Managed multi-line telephone system
Greeted/ assisted clients in reception area
Handled accounts receivable, and payroll accounts daily
Scheduled and coordinated appointments for multiple staff members
Managed and maintained executive’s travel arrangements, local and international
Prepared reports memos, letters financial statements, and relative documents via QuickBooks
Performed inventory control, and vendor management
Organized company events, and parties in office and outside Commerce Bank
Head Teller 2001 to 2003
Provided Excellent customer service while taking inbound calls, and customer inquiries
Identified opportunities for cross-selling bank products for greater value and profit
Provided problem solving and detailed information on new products
Educated new customers for the development of new accounts
Assisted in developing procedure manuals, and implication of new policies
Trained new and existing staff on the procedures
Provided support to the sales team ensuring proper procedures were followed
Generated repeat business through successful client follow-up and customer service skills Christina Foster Phone: 302-***-**** Email: *****************@*****.*** Address: 575 Silver Run Road, Middletown, DE 19709 Education
Delaware Real Estate License (Active)
Glasgow High School (Diploma)
Referrals
Ron Mnieckowski, COO
CT Management
Tess Adams, COO
TA Management & Consulting
Contact this candidate