OBIYOR BRIGHT CHIGOZIE

Email: - ad4xts@r.postjobfree.com. Mobile: +234**********

Objective:

Looking forward for an opportunity in a challenging environment, where I can utilize my experience and skills in contribution effectively to the success of the organization and also for the improvement of my personal skills.

Personal Strengths:

Strong in analytical and problem solving, possessing Interpersonal and leadership qualities.

Ability to meet deadlines and efficiently use the Internet resources.

Eagerness to learn and adapt new management techniques and technologies.

Excellent verbal and written skills.

Ability to work in night shifts.

Experience Summary:

Total Experience (3+ Years)

Worked as Online Customer Care in Ison Bpo, from 2016 to 2019.

Worked as a Direct Sales Agent in Skye Bank from 2014 to 2016.

Worked as a Customer Support Engg in Black Diamond Hotel and Suite Ltd from March 2012 to June 2014.

Worked as a Customer Support Engg in King Solomon Micro Finance Bank in Suru-Lere Lagos from 2009 To 2010 (NYSC)

Educational Profile:

Higher National Diploma (Computer Science)

From Institute Of Management and Technology Enugwu (2006-2008)

National Diploma (Computer Science)

From Institute Of Management and Technology Enugwu (2003-2005)

Role & Responsibilities@ Black Diamond Hotel And Suite Ltd

Installing, Configuring and Administering Microsoft Windows 2003

S/W troubleshooting and installation of OS (Win 98/Me/2K/XP/2003/Vista),

Configuring Active Directory Services Structure in Windows 2003 Network.

Managing User Accounts and Group Accounts in Windows 2003 Environment.

Configuring Resources and Managing Their Resources.

Configuring Network Services like DNS, DHCP, WINS, Terminal Services

Control access to files, folders and printers by using permissions.

Maintaining file, folder and user level security.

Configuring Resources and Managing Their Resources.

Understanding the Microsoft’s Active Directory Services structure and its terminology.

Installing and configuring Terminal Services.

Performing routine administrative tasks like archiving etc

Configure and manage file system.

Checking the Server statistics report.

Configure and manage of Offline servers (windows 2000 professional cum oracle)

Installing and configuring Symantec EndPoint Protection Content filtering software (SAV 9.0.0.1& SEP) for Domain Console to control virus mails.

LAN Support Specialist.

Create and manage user accounts, home directories and other resources.

Maintain and monitor user access rights on different Shares and Files.

Configure user’s desktops for local and/or networking printing.

Install and troubleshoot software applications such as MS Office XP/2003/2007, Outlook and various other software.

Troubleshoot using Dial-up and TCP/IP network protocol for connectivity to (private secure network).

Ensure that correct drives are mapped to network resources.

Troubleshoot connectivity issues

Troubleshooting of NIC, LAN Cables, WI / Fi, Leased Line, ISDN.

Technical skills:

Hardware:

Assembling of PC’s (Assembled PC’s and Branded like IBM, HP, HCL, COMPAQ and Dell).

Troubleshooting of PC’s from 386 to Pentium – IV

Installation of DOS based and all Windows based Operation Systems.

Installation of all Software’s. Like oracle, .net, Maya, AutoCAD, focus, tally.

Installation and Configuration of Internal and External Modems, Internet Servers, Routers.

Networking:

Installation, Configuration and Administration of Windows 2012/2016 Server based Networks.

Installation Configuration of Clients Windows 98 or Windows 2k Professional to connect Server like Windows 2k Server.

Creating User Accounts at Server and assign permissions to Users for accessing files and Printers on the Network.

Responsible for designing and implementation of customers network infrastructure

Implementation of TCP/IP & related Services-DHCP/DNS/WINS

Installation and Configuration of Patch Panels, Racks, Switches.

Crimping of LAN Cables, Configuring PC to Network for accessing resources on the Network.

Troubleshooting of NIC, LAN Cables, WI / Fi, Leased Line, ISDN.

System Administration:

Windows 2012/2016, integrating domain and member environment

Design, implementation of home network

Local Area Network

Monitoring Network

Installation of Ethernets, Switches, and routers

Installation of Domain, DHCP, DNS, Exchange, and Terminal Servers.

Planning, IP network design, implementation, and evaluation of LAN/WAN.

Personal Profile:

Fathers Name : Obiyor Bright Chigozie

Date of Birth : October 27th 1981.

Sex : Male.

Marital Status : Maried

Nationality : Nigerian.

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