Resume

Project Manager Management

Location:

Metairie, LA

Posted:

April 11, 2024

Contact this candidate

Resume:

BRYAN L. HAYDEN

504-***-****

ad4xrw@r.postjobfree.com linkedin.com/in/bryanhayden

To lead with passion, purpose and polish, utilizing visionary-thinking and strategic operational expertise in facility and project management.

PROFESSIONAL SUMMARY

Executive management proficiency in facilitating communication and cooperation between different departments with multifaceted personnel and personalities. Adept at driving the business strategy, the brand and the professional image. Accustomed to managing hundreds of employees, multi-million-dollar capital projects / programs and budgets. Keen leadership

& communication skills in connecting with people on their level (employees, managers, directors, senior executive staff, business and community leaders alike).

Operations / Management CONSOLIDATED RESOURCE MANAGEMENT 6/2022 – present

Created RFQ - RFP GC – Selection process for NSA Project – New Orleans

Administration of Architect and General Contractor during HUD-SHPO submission process

Owner’s Representative for NSA project scope

Project Manager on properties owned by CRM- managed vendors and construction development.

RFP-Vendor based management for Hotel-MCC properties. Operations / Management LOYOLA UNIVERSITY 12/2020-6/2022

Senior Facilities Director responsible for day to day of maintenance staff (30) for large campus

Created CapEx program and implemented 42 individual projects on a 3-year timeline.

Instituted internal vendor and construction-based processes for RFQ-RFP-Annual contracts.

Managed Storm Ida recovery efforts for University with all buildings and repairs

Assisted COO / CFO in development -pricing of Loyola Chapel project. Operations / Management CONSOLIDATED RESOURCE MANAGEMENT 9/2018 – 6/2020

Created RFP process for hotel division – bidding of all third - party partnerships.

Team member on multiple real estate transactions, due diligence, transition, and operations

Project Manager on properties owned by CRM- managed vendors and construction development.

Direct responsibility for Hotel Security program and IT services (Corporate and CRM properties)

Lead on Development projects – Request for Qualifications and Proposal responses VP of Operations ERNEST MORIAL CONVENTION CENTER / MCCNO 1/2007 – 9/2018

Provided day-to-day leadership and management that mirrored facility mission and core values.

Managed 82% of MCCNO’s staff (9 directors, 300+ FT staffers, and up to 200 PT employees).

Oversaw $75M operational budget, up to 12M annual internal capital program, and $25M revenue income budget.

Provided F&B contract management for Centerplate (gross receipts $26-$30M annually). BRYAN L. HAYDEN

504-***-****

ad4xrw@r.postjobfree.com linkedin.com/in/bryanhayden

Departmental Accountability:

- Event Management

- Technology Services

- Production Services

- Facility Services

- Public Safety / Security

- Guest Services

- Parking Operations

- Food & Beverage Ops

- Software Engineering

Services

- UPS Franchise

- Building Ops & Maintenance

Served as internal liaison with in-house departments, external liaison with hospitality clients, and collaborator with management teams. Assisted multiple departments with process work flows, software system changes, contract administration, financial models for facility pricing, policy/procedures & HR standards reviews, and creation and improvement of customer training program (SPICE). Other responsibilities included programming & execution of all annual capital improvements, construction design & development for major facility expansions. Overview of Accomplishments / Projects

Created temporary labor pool to assist part-timers achieve full week’s paycheck by working in various roles / departments.

Devised a “Mentor Program” to help churches/schools assist underprivileged youths with job opportunities.

MCCNO Leadership Team that worked with Union-Collective Bargaining Council and its members.

Guided Centerplate F&B contractor to create in-house training for back-of-house operations & superior service delivery.

Collaborated with MCCNO’s Sales Team and Convention & Visitor Bureau Sales Group to secure new & repeat business.

Created, initiated & managed in-house event (Nola Christmas Fest) from conception-to-completion: budget, advertising solicitation, marketing strategy, event/operational plan, contracts, and event execution.

Worked closely with General Manager for 10 years on major visionary projects such as Linear Park, Convention & Meeting Room facility expansion (300-500K sq. ft.) and $1.35 billion new development on 47 acres of Authority’s land. (Development included 1200-room HQ hotel, retail & residential properties.) Led C2D2 design team in this endeavor & created initial online solicitation process for developers/investors (RFQ-RFP). Developed present-board approved 557 million dollar internal capital expenditure program.

Senior Construction Coordinator COMMERCE BANK / TD NORTH 1/2004 - 12/2007

Managed Contract Administration for $600M of new facilities (73 branches annually) & continued renovations of existing branches. Final authority on all contract processes & approvals; created concept & design of renovation documents.

Mapped-out departmental processes to support potential software needs.

Created software program used during construction operations including land acquisition / land use development and entire construction projects over 15 states. It also controlled online bid processes, contract awards & construction management.

Collaborated with senior members of architectural & engineering firms to develop & implement their own processes and addition to software.

Teamed-up with senior managers to create reporting needs for CEO and President in compliance with OCC & FDIC regs.

Developed & led nationwide architect search, resulting in hybrid program (design, production & execution shops).

Established new contract documents for vendors, small construction projects, procurement, renovation & maintenance agreements, and land lease & procurement.

BRYAN L. HAYDEN

504-***-****

ad4xrw@r.postjobfree.com linkedin.com/in/bryanhayden

Executive Director of Operations SMG Company 9/1999 to 1/2004

Designed & developed services for public facilities: stadiums, arenas, convention centers, theaters & outdoor facilities.

Served as Owner's Rep with large capital project architects to develop best buildings (from an operational standpoint).

Conducted facility operational audits for existing buildings as well as new facilities bidding for management services.

Joined forces with Senior VPs to create marketing presentations for facility owners to secure new business or re-new existing management contracts.

Established & rolled-out SMG’s private network / intranet in 2001 to connect 3600 employees throughout the company & improve operational efficiency. Received President's Award for successful efforts.

Designed costing models for labor, contracts and energy for all 175 facilities.

Developed new energy program in 2003 (Energy Star) & implemented facility electrical metering for online monitoring.

(SMG shared electrical load with others, resulting in de-regulated rates in certain markets).

Facilitated start-up of multiple facilities & developed training modules to assist staff with transition.

Built relationships with vendors for annual trade shows and created program content for all 175 Operations Directors.

Served as key participant with diversified responsibilities on multifaceted Boards. Asst. Executive Director / Facility Manager BIRMINGHAM JEFFERSON CONVENTION COMPLEX 2/89 to 8/99

My career began in engineering department, managing plant operations & computerized energy management systems.

Promotions within 6 years: Asst. Chief Engineer, Chief Engineer, Director of Operations, Asst. Executive Director-Facility Manager. Supervised 137 FT and 100 PT employees.

Managed $27M annual operations budget and up to $7M yearly for capital improvements.

Directed all Facility Operations: Plant-Engineering, Facility Services, Concessions & Catering, Custodial Operations, Production, Technology, Central Ticket Office, and Capital Projects.

Capacity: 19,000-seat arena, 3000-seat concert hall, 1000-seat theater, 250,000 sq. ft. exhibit space, meeting rooms & support spaces, 10-story / 365,000 sq. ft. retail & commercial office space with connections to 770-room hotel and conference facilities (PCMA certified).

Facility housed Sports Hall of Fame Museum, Southeast Conference HQ Office, parking decks, retail spaces & Birmingham Convention and Visitors Bureau.

Hosted 1M visitors for 1326 annual events ranging from National Baptist Association, NCAA basketball, concerts, Broadway shows, consumer shows, AFL2 indoor football & ECHL / ice hockey franchise.

Partnered with Ernest & Young in developing relationship guidelines between resident partners ~ Starwood, CVB, SEC HQ

& sports teams. Process mapping of all departments.

Liaised with BJCC Board to develop NEW mission statement, new committee structures, innovative funding strategies, training programs and employee outreach.

JOB-RELATED AWARDS & MEMBERSHIPS

LWCA - Top 70 Safest Workplace Award: 2016, 2017, 2018

New Orleans CityBusiness – Top 50 Best Places to Work Award: 2016, 2017, 2018 BRYAN L. HAYDEN

504-***-****

ad4xrw@r.postjobfree.com linkedin.com/in/bryanhayden

The Times-Picayune – City’s Top Workplace Award: 2015, 2016, 2018

NOLA Resiliency Leadership Award (Green Initiatives): 2018

Good Work Network SEB/DBE – Equity Ally Award 2018

IAVM Member, IAEE Member, BOMA Member

IAVM District 5 Regional Host-Chair, 2016

IAVM District 5 Louisiana Representative, 2015-16

Green Building Alliance Certification