General Manager Sandy Springs

Richard D. Dickey

**** ***** **, ***. ****, Sandy Springs, GA – 770-***-**** – *********@*****.***

Objective: Dynamic leader with a passion to serve is looking to join a team with shared commitment to excellence. Extensive experience in restaurant operations. Adept at managing all aspects of project life cycle, from needs assessment through implementation. Record of achieving desired results as they relate to sales, productivity, profitability and the development of others. Outstanding interpersonal, motivational and presentation skills. Analytical, self-starting, results driven.

Core Competencies: Strategic Planning / Training and Development / Budget Planning and Cost Control

Restaurant Safety, Organization and Cleanliness / Quality Control

Professional Experience:

CAVA / Zoe’s Kitchen – CAVA Digital Kitchen General Manager – Sandy Springs, GA 2017 – 2024

First CDK General Manager – Trained 4 of 10 CDK General Managers (NYC, TX, TN, ATL).

Worked cross functionally to help develop CAVA catering tools, process and procedures.

Edited CDK Training manual and assisted with opening new CDK and Hybrid CAVA locations.

Chili’s Bar & Grill – Managing Partner – Austell, GA 2011 – 2016

Developed Austell location with a company ranking of 887 to 147.

Aligned Austell location with company standards, expectations and culture.

Trained area managers and team members on how to fully utilize operational tools.

Worked with area restaurants to help solve unmet company key expectations.

Fireside Café & Pub – Owner / Operator – Marble Hill, GA 2002 – 2011

Developed and implemented all aspects of opening new full service, scratch kitchen

restaurant concept including business plan, 3600 square foot location build out,

menu development, company training manual and operational checklists.

Serviced all debt relating to start up expense and operating expense.

Fireside Café & Pub named one of Georgia’s Top Ten Rural Restaurants by “Georgia Backroads” magazine.

Buffalo’s SW Café – Multi Unit Manager - Atlanta, GA 1999 – 2002

Doubletree Hotel – Allen Center – Dir. of Rests. / Catering Sales Manager – Houston, TX 1996 – 1999

Pappas Restaurants – Area Training Manager (Managed 36 Certified Trainers) – Houston, TX 1992 – 1996

B.A. Anthropology – Southern Methodist University (SMU) – Dallas, TX - 1992

Please see attached references.

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