DWAN HILL 313-***-**** ad4xor@r.postjobfree.com

OBJECTIVE

To obtain a position as a Medical Assistant/Office Manager within an organization that would allow a trained professional to utilize front and back office abilities. SKILLS & QUALIFICATIONS

Appointment Scheduling Medication Administration Keyboarding Asepsis and Sterile Technique Anatomy and Physiology Bookkeeping Positioning and Draping OSHA Standards ECG/EKG Hematocrit Blood Pressure Accounts Payable/Receivable Autoclave Venipuncture Specimen Collection/Transportation Pap Setup HIPAA Certificate Vital Signs Medisoft Injections CPR Certified Customer Service Blood Pressure First Aid & Bandaging Medical Coding, EMR, EOB, Experienced Manager

EDUCATION

Stratford Career Institute

Natural Health Consultant, 2019

Everest Institute, Southfield, MI

AAMA Accredited Medical Assistant Program, Diploma Received 07/2013

(CLS) Community Living Services, Wayne, MI

Direct Care Certification, Received 06/2006

WORK EXPERIENCE

Get Well Urgent Care of Harper Woods 01/2022-10/26/2023 Office Manager Overseeing the operations of the medical facility, liaise with and guide staff, excellent organizational and time management skills, arrange cleaning staff and emergency maintenance services as necessary, ensure the clinic comply with all laws and regulations, develop and implement office policies and procedures, developing a work schedule for employees, dealing with correspondence, complaints and queries, preparing letters, presentations and reports, organizing meetings and managing database, ordering medical, stationery and IT equipment, processing invoices and managing office budgets, attending meetings with senior management, assisting the organization’s HR and finance functions by keeping personal records up to date, arranging interviews, hiring, and updating financial documents, enrolling all employee for payroll, training all new employees, terminating employees, supervising and monitoring the work of staff, working clinically, greeting/screening patients, answering phones, registering patients, making appointments, taking payments, verifying insurances, processing EOB payments, accounting, ability to perform well in stressful situations.

Quest Diagnostics 10/2020-8/2021 Phlebotomist/Lab Tech Processing specimens including: taking blood samples from patients and adequately labeling them with their information, centrifuging, aliquoting, freezing and preparing for transport as required by test order. Perform all non-patient facing duties, including inventory, stock supplies, sanitizing Henry Ford/ Endocrinology Office 4/2018-8/2020

Medical Assistant

Duties include interviewing patients, taking vitals, recording information into patient's chart, immunizations, assistant with procedures/biopsy, Completing clinical and administrative duties, downloading diabetic pumps, checking blood glucose levels, treating patients if glucose levels are low, responding to patients needs in the in-basket.

Southfield City Urgent Care/Oak Park Urgent Care 4/2017- 4/2018 Medical Assistant/Assistant Manager Duties include interviewing patients, taking vitals and recording information in patient's chart, assistant with procedures, X-Ray, Collecting samples for blood draw, Completing clinical and administrative duties, Training new employees within the office.

Oakwood Southgate 5/2015- 4/2017 Medical Assistant Duties include interviewing patients, taking vitals, recording information into patient's chart, immunizations, prior authorization, medical request records, assistant with procedures, Completing clinical and administrative duties, Months end/acculating billing.

Southfield City Urgent Care 7/2013 – 3/2015 Medical Assistant Duties include interviewing patients, taking vitals and recording information in patient's charts, assisting with procedures, X-Ray, Collecting samples for blood draw, Completing clinical and administrative duties. Community Spirit Homes, Livonia, MI 6/2010 – 7/2013 Direct Care Worker Duties include assisting with general hygiene, toileting, dressing, meal preparation, transportation, passing medications and monitoring medication intake.

Family Dollar, Redford, MI 6/2009 – 6/2010 Cashier/Sales Associate Duties included answering customer questions about merchandise and sales, issuing sales floor, merchandise organization, greeting customers, and practicing excellent customer service skills and appreciation. Gon Hill.com, Berkley, MI 5/2007 – 6/2010 Hair Assistant Duties included providing beauty service for customers, prep hair by blow-drying it, pressing hair with straightening comb, shampooed and steamed hair scalp to clean and remove excess oil, and provided natural-set options. promote sales.