Project Coordinator

Madiha Farooqui

Email: *************@*****.*** Mobile: + (1-437-***-**** LinkedIn: Madeeha Farruki Work Experience

Tech Sales Mobility Plans — Project Coordinator Dec 2023 – Jan 2024 Toronto Canada

● Coordinated project timelines, resources, and deliverables for 15+ client-facing mobility projects annually, ensuring 95% on-time completion and adherence to budget constraints.

● Facilitated communication between cross-functional teams, including sales, engineering, and customer support, resulting in a 20% increase in project efficiency and collaboration.

● Developed and maintained project documentation for 15+ projects, including project plans, status reports, and meeting minutes, ensuring clarity and accountability throughout the project lifecycle.

● Conducted bi-weekly project status meetings with stakeholders, resulting in a 25% reduction in project delays and improved alignment with client expectations.

● Collaborated with 5+ vendors and third-party providers to coordinate project activities, ensuring alignment with project goals and objectives and reducing project dependencies by 15%. Colgate Palmolive — Marketing Services Coordinator Oct 2022 – Dec 2023 Sydney Australia

● Orchestrated the execution of 15+ marketing campaigns annually, ensuring they were delivered on time and within budget, resulting in a 40% increase in brand visibility.

● Coordinated with 6+ internal teams and 8+ external agencies to develop marketing materials and collateral for various promotional activities, resulting in a 40% improvement in content quality.

● Oversaw the production and distribution of marketing materials for 20+ projects, maintaining brand consistency and achieving a 98% satisfaction rate among stakeholders.

● Monitored campaign performance using analytics tools, analyzing data from 50+ campaigns to measure effectiveness and identify areas for improvement, resulting in a 25% increase in ROI.

● Assisted in budget management and expense tracking for marketing projects, managing budgets of $1000,000+ annually with 100% accuracy in expense reporting.

Wollongong City Council — Assistant Project Officer Feb 2022 – Oct 2022 Wollongong Australia

● Supported project managers in the planning, coordination, and execution of 10+ infrastructure and community development projects annually, ensuring adherence to timelines and budgets.

● Assisted in the preparation of project plans, timelines, and budgets for projects ranging from $300,000 to $500,000 in value, ensuring alignment with project objectives and stakeholder requirements.

● Coordinated 50+ project meetings annually, including scheduling, agenda preparation, and minute-taking, facilitating effective communication and decision-making among project stakeholders.

● Monitored project progress and milestones for 10+ projects annually, identifying and addressing potential risks and issues to ensure on-time project delivery.

● Conducted research and data analysis for 20+ projects annually, providing valuable insights and recommendations to support project planning and decision-making processes. NexGen — Assistant Customer Manager Jan 2021 – Jul 2022 Sydney Australia

● Assisted in developing and implementing customer service strategies that resulted in a 15% increase in overall client satisfaction scores within six months.

● Managed communication channels with clients, addressing an average of 20 inquiries, concerns, and feedback daily with a 95% resolution rate.

● Conducted 30+ regular account reviews quarterly to assess client satisfaction levels and identify upselling opportunities, resulting in a 10% increase in revenue from existing clients.

● Generated monthly reports and analyzed data on key performance metrics such as customer satisfaction scores and retention rates, providing actionable insights for improvement.

● Stayed informed about industry trends and competitor activities, identifying and mitigating potential risks and capitalizing on opportunities for improvement.

● Provided administrative support to the Customer Manager, including scheduling 25+ meetings monthly, preparing 10+ presentations quarterly, and maintaining accurate client records. SSGCL — Assistant Project Manager Jan 2013 – Nov 2019 Karachi Pakistan

● Managed multiple projects concurrently, overseeing an average of 10 projects per quarter with budgets ranging from $50,000 to $200,000, demonstrating strong multitasking skills.

● Led cross-functional teams of up to 15 members, ensuring adherence to project timelines and achieving a 95% on-time completion rate, fostering collaboration and team success.

● Implemented Agile project management methodologies, driving a 30% increase in project delivery speed, showcasing adaptability and forward-thinking.

● Negotiated contracts with vendors, resulting in cost savings of $100,000 annually, demonstrating strong financial acumen and negotiation skills.

● Conducted comprehensive risk assessments, reducing project risks by 25% through effective mitigation strategies, ensuring project success.

● Collaborated with external stakeholders including government agencies, ensuring compliance with industry standards and regulations.

Education

University of Wollongong, Australia July 2021

Master of Business Analytics

Courses: Tableau, Power BI, SAS Viya, MS Project, SQL, Python, Web Development Volunteering

TCF, Coordinator and Mentor

● Coordinated TCF's educational initiatives across 20 schools, overseeing the enrolment of 600 students annually, ensuring access to quality education for underprivileged communities.

● Mentored 20 students individually in each cycle, providing academic guidance and support, resulting in a 70% improvement in their academic performance and grades.

● Organized and conducted 10 educational workshops on topics such as study skills and career guidance, reaching out to 400 students and empowering them with valuable knowledge and skills for their future endeavors. Certification

● Diploma in Supply Chain Management from PIM – 2015.

● Diploma in Supply Chain Management.

Skills & Interests

Technical Skills: Project Coordination, Marketing Campaign Management, Infrastructure Project Support, CRM, Data Analysis, Budget Management, Risk Assessment, Agile Methodologies, Contract Negotiation, Supply Chain Management.

Skills: Multitasking, Leadership, Communication, Problem Solving, Time Management, Attention to Detail, Organization, Adaptability, Financial Acumen, Strategic Planning. Soft Skills: Collaboration, Conflict Resolution, Empathy, Customer Service, Mentorship, Flexibility, Creativity, Resilience, Cultural Sensitivity.

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