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Customer Service Social Media

Location:
Brandon, MS
Posted:
April 11, 2024

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Resume:

Shuquez Phelon

SENIOR SALES ASSOCIATE

Profile

Hardworking recent college graduate seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs. Committed to utilizing my skills to further the mission of a company. I am a fun-loving person who enjoys working with others and to also help others and to learn and grow within the company. Motivated Sales Assistant dedicated to providing top of the line customer service. Organized, detail oriented. Bringing forth several years of experience achieving success in retail settings.

Employment History

Warehouse Associate Best Buy, Flowood, MS

November 2023- Present

I work at Best Buy ensuring all warehouse items are stocked to be filled on the shelves and

Customer Service Associate, Lowes, Flowood, MS

SEPTEMBER 2020-Present

CSA Sales Floor is responsible for supporting Lowe's mission by providing excellent customer service through greeting customers, responding to customer inquiries, and assisting them in locating, selecting, demonstrating, preparing, or loading merchandise.

Shift Leader, Dairy Queen, Brandon

DECEMBER 2018 — SEPTEMBER 2020

Supervise the operation of specific areas of the restaurant, providing direction and leadership to crew members, in accordance with established standards, policies and procedures. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness. Work to establish a professional working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency. Communicate all significant issues, both positive and negative, with management staff.

Crew Member, Steak Escape, Brandon

MAY 2015 — DECEMBER 2018

I worked as a crew member to ensuring the customer’s needs are met and to help sure that the store is ready and prepped for the day. Such as counting inventory, taking orders from management. I also made sure the store was a clean and safe work environment.

Education

Associate in Welding- Holmes Community College

August 2023- May 2024

Certificate in Financial Management Cornell- Cornell University

February 2023

BS in Business Administration, Belhaven University, Jackson

AUGUST 2020 — SEPTEMBER 2021

Graduated with a 3.0 GPA from Belhaven University Adult and Undergraduate program.

Associate of arts in Business Administration, Holmes Community College, Ridgeland

DECEMBER 2018 — AUGUST 2020

I graduated with an Associates of Arts in Business Administration from Holmes Community College.

References

Jordan Burkes-Best Buy

Cesare Dell Valentina -Lowes linkedin.com/in/cesare-della-valentina-a47846b9 601-***-****

William Burris- Lowes

601-***-****



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