Office Assistant Front Desk
Resume:
Curriculum Vitae of Geraldine JEAN-BAPTISTE
JEAN BAPTISTE Geraldine
Phone :786-***-****
E-mail : *****************@*****.***
PROFESIONNAL SUMMARY
SKILLS
●Business administration
●Budget management
●Filing and data archiving
●Scheduling appointement and calendar management
●Sorting and labeling
●Payroll and budgeting
●Database Entry
●Customer/client relationship and communications
●Check in and check out patient
●Medical Record entry
●Clinical Skills
●Office management
●Multi-line phone proficiency
●Recordkeeping
●Budget monitoring
●Financial and Narrative Reporting
●Account management
●Insurance verification
●CPT and ICD10 Codes entry
●Account Receivable
●Reminder calls
●MS Office
●Insurance claims
●Strong ability to learn quickly
●Meeting and travel arrangements
●Computer skills (Microsoft word, Excell, Access, Power Point, Outlook, Internet, Skype, GOM, Quickbooks,Winbooks,Probanks, eClinicalWorks)
●Stress management
●Ability to work in a multicultural environment
●Quick learning and adaptation
WORK HISTORY
Nov.2021 - Oct.2023
Living Stone Nephrology and Hyperthension
Position: Medical Office Assistant
Location: 17325 NW 27th Ave, Suite 108, Miami Gardens, FL 33056
Oct.2020 - Nov.2020
Caremax Medical Center
Position: Medical Front Desk
Location: 3880 W Broward Blvd,
Suite B4 Plantation, FL 33312
Janv.2015 - Dec 2017
Caritas International Belgique
Position : Administrative and Financial Manager
Location : Haiti
Reference : 509-****-****
Jun 2008 – Mar 2014
Oxfam Quebec
Position: Administrative and Financial Manager
Location : Haiti
Reference : 514-***-****
Oct 2006 – Jun 2008 Unibank S.A.
Position : Bank Teller
Location : Haiti
Reference : 509-****-****
TASKS SUMMARY
●Administrative and finance management
●Built and maintained excellent customer relationship.
●Entered financial data into accounting system.
●Managed weekly calendars to strategically coordinate meetings, appointments and events.
●Make and assure follow up for appointment.
●Answered multi-line phone system and transferred callers to appropriate departement or staff member.
●Created and updated physical records and digital files to maintains current accurate and compliant documentation.
●Maintained clean reception.
●Organize paperwork such as charts and reports for office and customer needs.
●Manage confidential medical report of clients.
●Enrolled clients to their health plan and follow up with medical insurance companies.
●Provided clerical support to company employees by copying, faxing and filling documents.
●Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
●Maintained office supplies inventory
●Documented client medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
EDUCATION
Option : Associate Degree in Nursing
Degree : Associate (In
progress)
School : Miami Dade College
Country : United States
Option : Administrative Science
Degree : Master I
School : INUKA
Country : Haiti
Option : Customer service
Degree Certificate
Location Unibank(Haiti)
Option Results-oriented management
Degree Certificate
Location Caritas International Belgique
Country Belgium
LANGUAGES
Creole, French, English, basic Spanish
I declare that the information provided above is complete, precise and accordance with the facts.
Geraldine JEAN BAPTISTE
Attentive and presonable with strong planning, problem-solving and communication skills Administrator versed in Senior Receptionnist and customer service bringing more than 10 years administrative support experience in dynamic office enviroments. Strong work history in document management, process improvement and regulatory compliance. Positive work culture by cheerfully interacting with staff and customers.
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