Curriculum Vitae of Geraldine JEAN-BAPTISTE

JEAN BAPTISTE Geraldine

***** ** **** ***

Phone :786-***-****

E-mail : ad4xcy@r.postjobfree.com

PROFESIONNAL SUMMARY

SKILLS

●Business administration

●Budget management

●Filing and data archiving

●Scheduling appointement and calendar management

●Sorting and labeling

●Payroll and budgeting

●Database Entry

●Customer/client relationship and communications

●Check in and check out patient

●Medical Record entry

●Clinical Skills

●Office management

●Multi-line phone proficiency

●Recordkeeping

●Budget monitoring

●Financial and Narrative Reporting

●Account management

●Insurance verification

●CPT and ICD10 Codes entry

●Account Receivable

●Reminder calls

●MS Office

●Insurance claims

●Strong ability to learn quickly

●Meeting and travel arrangements

●Computer skills (Microsoft word, Excell, Access, Power Point, Outlook, Internet, Skype, GOM, Quickbooks,Winbooks,Probanks, eClinicalWorks)

●Stress management

●Ability to work in a multicultural environment

●Quick learning and adaptation

WORK HISTORY

Nov.2021 - Oct.2023

Living Stone Nephrology and Hyperthension

Position: Medical Office Assistant

Location: 17325 NW 27th Ave, Suite 108, Miami Gardens, FL 33056

Oct.2020 - Nov.2020

Caremax Medical Center

Position: Medical Front Desk

Location: 3880 W Broward Blvd,

Suite B4 Plantation, FL 33312

Janv.2015 - Dec 2017

Caritas International Belgique

Position : Administrative and Financial Manager

Location : Haiti

Reference : 509-****-****

Jun 2008 – Mar 2014

Oxfam Quebec

Position: Administrative and Financial Manager

Location : Haiti

Reference : 514-***-****

Oct 2006 – Jun 2008 Unibank S.A.

Position : Bank Teller

Location : Haiti

Reference : 509-****-****

TASKS SUMMARY

●Administrative and finance management

●Built and maintained excellent customer relationship.

●Entered financial data into accounting system.

●Managed weekly calendars to strategically coordinate meetings, appointments and events.

●Make and assure follow up for appointment.

●Answered multi-line phone system and transferred callers to appropriate departement or staff member.

●Created and updated physical records and digital files to maintains current accurate and compliant documentation.

●Maintained clean reception.

●Organize paperwork such as charts and reports for office and customer needs.

●Manage confidential medical report of clients.

●Enrolled clients to their health plan and follow up with medical insurance companies.

●Provided clerical support to company employees by copying, faxing and filling documents.

●Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.

●Maintained office supplies inventory

●Documented client medical information, case histories and insurance details to facilitate smooth appointments and payment processing.

EDUCATION

Option : Associate Degree in Nursing

Degree : Associate (In

progress)

School : Miami Dade College

Country : United States

Option : Administrative Science

Degree : Master I

School : INUKA

Country : Haiti

Option : Customer service

Degree Certificate

Location Unibank(Haiti)

Option Results-oriented management

Degree Certificate

Location Caritas International Belgique

Country Belgium

LANGUAGES

Creole, French, English, basic Spanish

I declare that the information provided above is complete, precise and accordance with the facts.

Geraldine JEAN BAPTISTE

Attentive and presonable with strong planning, problem-solving and communication skills Administrator versed in Senior Receptionnist and customer service bringing more than 10 years administrative support experience in dynamic office enviroments. Strong work history in document management, process improvement and regulatory compliance. Positive work culture by cheerfully interacting with staff and customers.

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