Business Coordination and Administration Executive
Resume:
LICENSES
NIPR Registered WY Producer
Accident & Sickness or Health
License # 552673
Issued: May 10, 2023
Expires: October 31, 2025
EDUCATION
Associate of Arts Degree
Major: Education
Eastern Wyoming College
December 2008
Torrington, WY
SKILLS
Administrative/Clerical Duties
Record Management
Microsoft Office
Accounts Payable/Receivable
Customer Service
Problem Solving
Shipping/Receiving
Time Management
Communication
Organization
Transcribing
B2B Sales
Salesforce
A highly dependable and motivated Licensed Insurance Agent and Administrative Specialist with over 20 years of experience. Excels in problem solving, time management, and adaptability; ability to effectively evaluate and make informed decisions to adhere to policies, while effectively meeting critical deadlines in a variant of unexpected situations.
Sole Proprietor and Freelancer: Cheyenne, WY
Licensed Insurance Agent and Virtual Assistant
June 2012 – Present
• Excels in independent and collaborative problem solving, time management, organization, and adaptability; able to effectively evaluate and solve problems with no supervision by using available resources and researching solutions.
• Excellent marketing and communication skills; effectively able to build a clientele using a variety of methods: Cold-Calling, Door-Knocking, Personal References, Mailers, Etc.
• Detail-oriented; ability to analyze, prepare, and file documentation with no errors.
Proven Business Services: Cheyenne, WY
Business Coordinator
November 2011 – June 2012
• Demonstrated the ability to do documentation and reporting using a variety of different applications as well as rapidly learning new software to create and manage a current client database, create financial reports, and manage a company web page.
• Assembled B2B meetings by contacting clients, creating presentations, making reservations, and arranging client transportation.
• Exemplary Administrative and Clerical skills; such as answering phones, sending/receiving faxes and emails, making copies, accurately entering data, etc.
Allstate Insurance Company: Cheyenne, WY
Claims Processing Specialist
October 2008 – October 2011
• Strong multi-tasking skills; can efficiently manage a multi-line phone system while processing claims and scheduling inspections.
• Positive interpersonal relations; can effectively interact with customers and co-workers to avoid or diffuse any adverse situations
• Highly proficient in data entry, Microsoft Office, email applications, and rapidly learning new software; ability to do documentation and reporting through a variety of platforms.
Telesonic Video Services: Cheyenne, WY
Office Manager
June 2002 – October 2008
• Strong observational skills; ability to accurately inspect, review, and edit professional documents to ensure compliance.
• Highly prominent organization and record management mastery; can accurately build a maintain complete record management systems, while adhering to other duties, such as shipping/receiving and scheduling.
• Exceptional communication, leadership, and management talents; adept at listening, questioning, explaining, and giving feedback in a direct and professional manner to motivate and ensure accuracy and compliance.
WORK HISTORY
AMBER EDWARDS PROFESSIONAL PROFILE
~Insurance Agent~
~Administrative Specialist~
Cheyenne, WY 82001
*****.********.***@*****.***
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