LICENSES

NIPR Registered WY Producer

Accident & Sickness or Health

License # 552673

Issued: May 10, 2023

Expires: October 31, 2025

EDUCATION

Associate of Arts Degree

Major: Education

Eastern Wyoming College

December 2008

Torrington, WY

SKILLS

Administrative/Clerical Duties

Record Management

Microsoft Office

Accounts Payable/Receivable

Customer Service

Problem Solving

Shipping/Receiving

Time Management

Communication

Organization

Transcribing

B2B Sales

Salesforce

A highly dependable and motivated Licensed Insurance Agent and Administrative Specialist with over 20 years of experience. Excels in problem solving, time management, and adaptability; ability to effectively evaluate and make informed decisions to adhere to policies, while effectively meeting critical deadlines in a variant of unexpected situations.

Sole Proprietor and Freelancer: Cheyenne, WY

Licensed Insurance Agent and Virtual Assistant

June 2012 – Present

• Excels in independent and collaborative problem solving, time management, organization, and adaptability; able to effectively evaluate and solve problems with no supervision by using available resources and researching solutions.

• Excellent marketing and communication skills; effectively able to build a clientele using a variety of methods: Cold-Calling, Door-Knocking, Personal References, Mailers, Etc.

• Detail-oriented; ability to analyze, prepare, and file documentation with no errors.

Proven Business Services: Cheyenne, WY

Business Coordinator

November 2011 – June 2012

• Demonstrated the ability to do documentation and reporting using a variety of different applications as well as rapidly learning new software to create and manage a current client database, create financial reports, and manage a company web page.

• Assembled B2B meetings by contacting clients, creating presentations, making reservations, and arranging client transportation.

• Exemplary Administrative and Clerical skills; such as answering phones, sending/receiving faxes and emails, making copies, accurately entering data, etc.

Allstate Insurance Company: Cheyenne, WY

Claims Processing Specialist

October 2008 – October 2011

• Strong multi-tasking skills; can efficiently manage a multi-line phone system while processing claims and scheduling inspections.

• Positive interpersonal relations; can effectively interact with customers and co-workers to avoid or diffuse any adverse situations

• Highly proficient in data entry, Microsoft Office, email applications, and rapidly learning new software; ability to do documentation and reporting through a variety of platforms.

Telesonic Video Services: Cheyenne, WY

Office Manager

June 2002 – October 2008

• Strong observational skills; ability to accurately inspect, review, and edit professional documents to ensure compliance.

• Highly prominent organization and record management mastery; can accurately build a maintain complete record management systems, while adhering to other duties, such as shipping/receiving and scheduling.

• Exceptional communication, leadership, and management talents; adept at listening, questioning, explaining, and giving feedback in a direct and professional manner to motivate and ensure accuracy and compliance.

WORK HISTORY

AMBER EDWARDS PROFESSIONAL PROFILE

~Insurance Agent~

~Administrative Specialist~

307-***-****

Cheyenne, WY 82001

ad4xcu@r.postjobfree.com

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