Churchill Monono

ad4xc0@r.postjobfree.com 202-***-**** Goodyear, AZ

SUMMARY

Seasoned IT Business Analyst with 7 years of experience, adept in Agile methodologies and Scrum framework. Excelled in enhancing team knowledge on Agile practices and leading cross-functional teams in high-stakes environments. Seeking a Business Analyst role to leverage expertise in project management and process optimization. WORK EXPERIENCE

BrielTech LLC Phoenix, AZ

IT Business Analyst Aug 2018 - Oct 2023

• Managed the transition of 555 batch processes to new Z-native systems, maintaining operational continuity and system reliability.

• Executed Agile and Scrum methodologies, overseeing sprint planning, backlog refinement, and sprint retrospectives to ensure timely project progression.

• Developed and conducted training sessions on advanced Agile techniques, enhancing team efficiency and productivity, while upholding quality standards.

• Contributed to the successful implementation of Agile practices by coaching colleagues, optimizing task allocation, and nurturing a supportive team environment.

• Worked collaboratively with domestic and offshore teams to define quality standards and expedite issue resolution, ensuring effective communication with key stakeholders. Xerox Remote

Project Manager/Business Analyst Oct 2016 - Jun 2018

• Managed the improvement of desktop and mobile business applications, focusing on user interface enhancements and functional upgrades to support call center activities.

• Assisted in the implementation of marketing campaigns aimed at increasing customer engagement with a variety of card products and promotions.

• Contributed to the technical migration to microservice APIs, participating in the development of an integrated microservice architecture which facilitated the launch of innovative products. Lincoln Park Nursing Center Lincoln Park, NJ

Accountant Apr 2013 - Sep 2016

• As an accomplished Accountant at Lincoln Park Nursing Center, I was entrusted with the comprehensive management of financial records and transactions to ensure the accuracy and compliance of the center's financial practices.

• My role encompassed the meticulous preparation of balance sheets, profit and loss statements, and other financial reports to aid in strategic planning and decision-making processes.

• I diligently conducted audits and maintained a rigorous system of controls over accounting transactions, thereby upholding the integrity of the center's financial standing.

• My responsibilities also included coordinating with external auditors during annual audits, ensuring adherence to state and federal regulations.

• I played a pivotal role in budget preparation and monitoring, as well as in the analysis of financial data to identify trends and opportunities for cost reduction and efficiency improvements.

• My expertise extended to managing payroll processing, tax filing, and the administration of accounts payable and receivable, contributing to the seamless financial operation of Lincoln Park Nursing Center. Ecobank Buea

Customer Service Representative Sep 2011 - Jul 2012

• Provided comprehensive support to clients, ensuring efficient transaction processing and high levels of satisfaction.

• Managed scheduling and logistical coordination for executive meetings and travel, while maintaining meticulous document organization.

EDUCATION

Drexel University

BSc in Business Administration, International Business Philadelphia, PA

Jun 2023

Essex County College

Associate in Science in Business Administration, Business Administration Newark, NJ

May 2019

University of Buea

BSc in Political Science, Dean’s List and Second-class honors Political Science

Dec 2016

Christ the King College

GCE Ordinary levels and GCE Advanced Levels Certificates Tiko

Jun 2013

CERTIFICATIONS

SAFe Scrum Master (SSM)

Certified Scrum Master(CSM)

Professional Scrum Master(PSM1)

Agility

SKILLS

Leadership • Agile Methodology • Communications • Kanban • Backlog Management • Facilitation and Coaching • Project Management • Time Management • Conflict Resolution • Continuous Improvement • Decision Making • Strategic Planning • Agile Coaching • Collaboration • Jira • Tableau • Microsoft Suit • Spreadsheets • Data Analysis • SQL • Stakeholder Management • Problem-Solving • Microsoft Excel • Communication • Critical Thinking • Business Process Improvement • Requirements Gathering • Stakeholder Engagement • salesforce

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