DANIELLE MARIE FRATTALONE
*** ********* ***, *** ****** DE, 19720 717-***-**** ad4xbx@r.postjobfree.com
Energetic, tenacious & highly Experienced Human Resources Specialist with more than 21 years of experience in Customer Relations, Contract Management, Procurement Technician, Shipping and Receiving, Scheduling, Inventory Management & Armed Security. Highly skilled in receiving, storing, loading, verifying, multi-tasking, computer operations, and administration/clerical tasks. Achieved a position as Leading Petty Officer, receiving a Letter of Commendation. Implement new ideas for employees to maintain efficiency and overall productivity. Excellent attention to detail to observe mistakes on labels and documentation on packages, with the ability to decipher proper stowing location. Possess natural ability to look at the big picture and assemble all resources and plans on time smoothly & efficiently.
Areas of Expertise
Time Management
Quick Learner
Strategic Planning
MS Office
Goal Oriented
Multitasking
Customer Service
Organizational Skills
Inventory Management
Computer Operations
Distribution
Problem Solving skills
Professional Experience
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION 40 Hours per week
FEDERAL INVESTIGATOR 2021 to Present
GS- 1860-09
Interviews potential charging parties informs them of their administrative and legal rights and responsibilities under the laws enforced by the Commission and conducts a preliminary review of information gathered to determine jurisdiction.
Obtains documentary and testimonial evidence that is relevant and material to the resolution of the issues under investigation through witness interviews and affidavits, written requests for information, on-site investigations and or research.
Drafts charges and complaints for review and approval of supervisor and takes affidavits of charging parties/complainants, as appropriate.
Drafts a thorough and well-written report of investigative findings citing specific testimonial and/or documentary evidence, as well as applicable case law, policies and precedents relied upon.
Receives inquiries and charges/complaints of employment discrimination under the federal statues enforced by the Commission.
Ensure relevancy, currency, and thoroughness in meeting existing or evolving security mission requirements.
Defense Contract Management Agency 40 Hours per week Procurement Technician 2019 to 2021
GS-1106-07
Maintain contact with customers and contractors under established contracts in order to discuss and attempt to resolve difficulties related to scheduling deliveries and meeting terms of purchase agreements.
Manage, create and analyze automated reporting systems and provide a variety of reports and briefings as necessary.
Prepares and carries out several routine staff assignments, in support of higher graded specialists.
Track and maintain requirements, assign workforce, and keep management informed of workforce authorizations issues
Collaborating efficiently with team members in execution of duties associated with the procurement process in order ensure compliance with procurement regulations and policies.
Identify issues, problems to be analyzed and recommend solutions.
Extract, analyze, and report allowance and outfitting data.
Monitor existing and new contract awards and modifications made to existing contracts.
Manage the review and approval of tasking to contractors working with program managers.
50 Hours Per Week
Fed Ex Ground 2017 to 2019
Displayed extensive leadership skills in close attention to detail while delivering packages to business as well as private residences.
Prepared required documentation in accordance with Department of Transportation regulations.
Initiate, maintain and reconcile records accompanied by daily shipping and receiving documents utilizing an automated system.
Applies corrective action for incorrect items ordered with customer and vendor using oral and written communication if necessary. In addition, prepared reports and initiated an investigation if necessary.
40 hours per week
Franklin and Marshall College 2015 to 2017
Mail Clerk
Evaluate and recommend improvements to management policies and practices.
Procure a wide range of complex supplies and service on both a competitive and sole source basis.
Research and track via transportation systems and available resources to determine shipping status.
Purchase a wide range of complex supplies and service on both a competitive and sole source basis.
Research discrepancies and inquires involving shipments, receipts, inventory, and storage issues from local processing.
Exam performance, cost, progress, efficiency, and use of resources against established goals and expectations.
Categorizes items according to priority for shipment while coordinating shipping instructions through a variety of communication methods.
Receive, verify, sort and distribute shipments and deliveries to appropriate staff and departments.
Determine appropriate evaluation criteria using price and other factors for delivery, past performance and transportation methods) to ensure the requirement meets the College’s needs and delivers the best value.
50 Hours Per Week
Merge Investigations 2013 to 2015
Vendor Management Supervisor & Social Media Department Supervisor
Timekeeper monitor staff time and attendance ensuring labor mapping is accurate and reflective of work.
Compose job announcements to include position responsibilities and requirements.
Obtain quotes using various purchasing methods and procedures pertinent to each source selection environment.
Provide advice and assistance to managers, supervisors, and employees on certain aspects of administrative and management matters; devise and implement new systems; performs studies; and reviews operations.
Oversaw hiring of individuals for two departments and sat in as a board member for two other departments during interview and selection processes.
Oversaw requests submitted for personnel security investigations and validating personnel security clearances
Collects, analyzes and reports data related to performance measures. Closely monitors program performance to include compliance with accreditation and performance standards and reports findings.
Served as branch expert pertaining to employees’ workloads, deadlines, schedules, guidelines, administrative matters and correspondence.
Assisting with the management of reimbursable examining projects, including developing proposals, assigning and tracking work, and preparing billing invoices.
United States Navy 2000 to 2004
Armed Security Officer
Provides procedural support with training programs for emergency preparedness, damage assessment and disaster support.
Responsible for maintaining high levels of surveillance through ensuring regulations and procedures were followed in all levels of security through the Department of Defense.
Security Education, Training and Awareness (SETA). Manages the APHC SETA program to include security training, briefings.
Trained in riot control, bomb security, proper disbarment, and use of both the 9mm handgun and the Navy CSL 12-gauge shotgun.
Excelled in administration. Knowledgeable in processing incidents reports, traffic accidents reports, and recording voluntary statements.
Served as the secretary to the director of the Public Safety at Bethesda National Naval Medical Center.
Education & Certifications
Seton Hall University, South Orange, NJ
Naval Technical Training Center, Meridian, MS
Auxiliary Security Force Training Center, Naples, Italy
Transportation Security Administration
Harrisburg Area Community College, Lancaster, PA
Carlisle Barracks Guard Academy, Carlisle, PA