Service Line Employee Engagement
Resume:
Amanda Rizzo Nigro, RT(R) RCIS
Metairie, LA *****
******.********@*****.***
SUMMARY Experienced Cardiovascular Service Line Manager with the ability to communicate effectively with providers, executives, and staff. Experience with improving employee engagement, providing on site education, and monthly statistics report out.
EDUCATION RCIS (Registered Cardiovascular Invasive Specialist) May 2017
Radiologic Technology associate degree July 2006
Delgado Community College
Healthcare Management Bachelor's Degree May 2024
ACCREDIDATIONS Current member of the RCIS, ARRT and LSRT.
Also, up to date with ACLS and BLS.
PROFESSIONAL HISTORY:
January 2021- present: Tulane Medical Center, New Orleans
Manager of Cardiovascular Service Line
Cardiology, EP, Interventional Radiology, Pulmonary, Neurology and Vascular
Lead my team in the transition to another facility; Tulane to East Jefferson General Hospital
Assisted with the startup of the TAVR program in 2021
Provided staff on site education and training for various procedures and devices
Promotes a positive working environment between providers, staff, other departments, patients and visitors.
Put together an Employee Engagement Action Plan
Worked closely with the Neuro department to execute a plan to provide annual education for staff
Formulate department schedule with the goal of meeting labor management targets
Put together a quarterly presentation for our Cardiology Fellows
Provided annual staff competency validations and Performance Management Plans
Responsible for keeping up with Kronos on a daily basis
Assisted with Joint Commission preparations and conducted daily and weekly audits
Provided monthly statistics for all Service Lines
Planned Fundraisers for the American Heart Foundation that raised over $2000
Assisted with updating and publishing Cath Lab policies
Hold weekly staff meetings to improve departmental communication and provide meeting minutes
Attended HCA Leadership Academy
Assisted with the hiring, onboarding, and orientation process
Keep Director and VP of Cardiovascular Service line informed regarding circumstances which may need their attention.
September 2018-January 2021: Vascular Access Center, Metairie, LA
Registered Cardiovascular Invasive Specialist and Radiologic Technologist
Cared for patients from age 18-geriatric in an outpatient clinic.
Procedures done: Fistula-gram maintenance, Extremity Angiograms, Renal Angiograms, Venograms, Various interventions, dialysis graph insertions and exchanges, and Central Venous Occlusion Interventions.
Assist Interventional Nephrologists and Vascular Surgeons in a very fast paced environment to ensure our patients dialysis accesses were ready for usage.
Communicate extensive product detail with physicians and share knowledge of each vendor’s available solution to provide an efficient product offering to a physician
Responsible for ordering and stocking equipment as well as managing of our daily inventory.
Responsible for maintaining a daily check-list of quality assurance for x-ray equipment.
August 2017- February 2020: University Medical Center, New Orleans
Invasive Lab Specialist/ Cardiovascular Technologist
Monitored patient flow into and out of the Cath Lab
Cared for trauma patients to elective patients from 18 to geriatric
Assisted with the startup of the TAVR program in 2019
Organized an RCIS class that was held to assist staff with getting RCIS certified. (January 2019)
Assist Interventional Cardiologists, Vascular Surgeons, Electrophysiologist, and Interventional Radiologists during scheduled and emergent procedures with monitoring, scrub technique, imaging operation, as well as, collaborate on proper product applications, including sizing and compatibility that vary from product to product.
Assist EP physicians with Ensite Velocity cardiac mapping system and Claris recording system.
Communicate extensive product detail with physicians and share knowledge of each vendor’s available solution to provide an efficient product offering to a physician in a fast paced, high volume Cardiac Cath Lab.
Demonstrate exceptional proficiency with several vendor systems including the following: IABP, Boston Scientific and Volcano IVUS, St Jude and Volcano FFR, OCT, Ekos, Pathway, CSI, Rotoblator and many peripheral vascular atherectomy devices.
November 2006- August 2017: Ochsner Clinic Foundation, New Orleans Metropolitan Area
Jefferson Highway, Westbank, St. Ann, and Kenner
Cardiovascular Lead Technologist
Responsible for the day to day function of the Cardiac Cath Lab
Organized an RCIS class that was held to assist staff with getting RCIS certified. (May 2017)
Cared for patients in the Cath Lab from newborn to geriatric
Original member of the TAVR team.
Assist Interventional Cardiologists and Vascular Surgeons during scheduled and emergent procedures with monitoring, scrub technique, imaging operation, as well as, collaborate on proper product applications, including sizing and compatibility that vary from product to product.
Communicate extensive product detail with physicians and share knowledge of each vendor’s available solution to provide an efficient product offering to a physician in a fast paced, high volume CCL.
Responsible for ordering and stocking equipment as well as managing of our daily inventory.
Responsible for maintaining a daily check-list of quality assurance for x-ray equipment.
Record and report accurate data for clinical trials, such as, Edwards Life Science’s Partner, Cook’s Zilver, and Gore’s Moma trial.
Maintain proficient knowledge and ability to operate equipment, such as, Toshiba and GE, Witt, CVIS, and Heart Lab
Demonstrate exceptional proficiency with several vendor systems including the following: Boston Scientific and Volcano IVUS, St Jude and Volcano FFR, OCT, Pathway, Ekos, CSI, and eV3 peripheral vascular atherectomy devices
Pain Management
Cared for patients from 20 years old to geriatric
Assist with epidural injections, nerve block procedures, and RFA procedures.
Responsible for maintaining a daily check-list of quality assurance for x-ray equipment.
Responsible for ordering and stocking equipment as well as managing of our daily inventory.
Interventional Radiology
Assist physicians during Interventional procedures
Responsible for ordering and stocking equipment as well as managing of our daily inventory.
Endo Tech
Maintained knowledge and the ability to assist GI physicians in Endo procedures.
July 2006- December 2010 East Jefferson General Hospital Metairie, LA
Full time and PRN
Diagnostic X-Ray, ER, OR, and Surgery
Cared for patients from newborn to geriatric
Performed diagnostic procedures on numerous patients
Assisted in numerous flouro procedures
Responsible for daily QA of x-ray equipment
I have over 16 years of experience in Cardiac Cath Lab, Vascular Surgery, Interventional Radiology, Pain Management, EP, and Endoscopy. During this time, I have not only learned to monitor and care for patients, I have also had the chance to work with many professionals in many fast pace facilities. I take pride in my work and in my relationships with others.
References upon request.
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