STEPHANIE WILLIS

770-***-****, ad4x93@r.postjobfree.com

OBJECTIVE

To seek employment that focuses on serving the community by providing support to individuals who are experiencing substance use disorder, going through mental health treatment, and/or being processed through the legal system. EDUCATION

Kent State University at Trumbull December 2023

Bachelor of Arts, College of Arts and Sciences Warren, Ohio Major: Psychology

Eastern Gateway Community College May 2019

Associate of Arts Youngstown, Ohio

SKILLS

Customer Service and Relationship Building Conflict Resolution Organization Oral and Written Communications Public Speaking Attention to Detail Microsoft Office and Google Drive Information Management Product Knowledge RELATABLE QUALIFICATIONS

Withdrawal Management Individual Service Plans (ISP) Diagnostic Assessments Case Management Group Facilitation Risk Assessments LICENSURE

Chemical Dependency Professional Board Issue Date 4/22/2022 Chemical Dependency Counselor Assistant Preliminary Ohio License Number: CDCA.II 180514 Expiration Date 4/22/24 Practicum Internship First Step Recovery

Certificate of Addictions Counseling Issue Date 12/18/21 RELATABLE WORK EXPERIENCE

Coleman Health Services June 2023 - Present

Supportive Living Coordinator Warren, Ohio

● Assist clients with day-to-day responsibilities, including hygiene, room cleanliness, grocery shopping, and employment.

● Monitor clients within the Coleman Residential Services Program, ensuring that program protocol is followed.

● Support clients in completing employment applications as well as scheduling appointments with employment and social security specialists.

● Encourage clients to seek mental health treatment if needed.

● Educate clients on life skills such as goal setting, coping, and problem-solving. New Day Recovery LLC June 2022 - June 2023

Chemical Dependency Counselor Assistant Niles, Ohio

● Performed withdrawal management, including case management, risk assessments,and treatment planning.

● Facilitated recovery groups using evidence-based practices.

● Created individual service plans that included discharge planning and ASAM levels of care.

● Received training in diagnostic assessments of clients. Residential Monitor

● Completed all intakes of new patients being admitted for substance use disorder

● Collected demographic information needed to add to patient accounts.

● Lead all new patient orientations which included going over facility rules and expectations.

● Built relationships with patients, including answering questions and being available for one-on-one conversations. Flying High April 2022 - May 2022

Substance Abuse Coordinator Youngstown, Ohio

● Coordinated the intensive out-patient program, providing treatment and support in addressing substance abuse disorders.

● Lead group therapy sessions that focused on attaining coping skills for clean and sober

● Documented all group therapy sessions, keeping notes that reflected patient participation and behaviors. Coleman Health Services October 2021 - March 2022

Behavioral Health Technician Warren, Ohio

● Supported clients who lived in the Women’s House, assisting with daily errands and responsibilities.

● Provided transportation to clients for running errands and getting to appointments as well as work.

● Facilitated group therapy that focused on personal responsibility, skill development and contingency management. Macy’s Inc. May 2012 - October 2021

Sales Associate Niles, Ohio

● Ensure customer satisfaction with outstanding sales service.

● Assist customers with merchandise knowledge, location, fit and purchase.

● Find and create outfit looks based on the needs of the customers.

● Remain informed on merchandise and store updates.

● Complete and process purchase transactions and returns.

● Persuade valuable customers to open charge accounts. Families United Learning Center November 2010 - December 2011 Preschool Teacher Forest Park, Georgia

● Led various activities and lessons focused on social, physical and intellectual development.

● Prepared lesson plans and all materials for each school day.

● Tended to the needs of the children, including changing and feeding.

● Participated in the afterschool program, interacting with and monitoring the children. OTHER WORK EXPERIENCE

● Infocision Management Corporation, Communicator November 2010 - December 2011

● Detroit Board of Education, Conflict Resolution Advisor September 1989- June 1990

● Detroit Board of Education, Special Education Bus Attendant September 1981 - June 1989

● Detroit Board of Education, Paraprofessional Educator September 1980 - June 1981

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