Epic Certified Inpatient Procedure Orders Principal Trainer/Analyst

GRACE

UHUEGBU

+1-973-***-****

**********@*****.***

linkedin.com/in/grace-

uhuegbu-md-308b584b/

DOCTOR OF MEDICINE

Medical Degree

Abia State University, Nigeria

Feb 1999- Jun 2005

EPIC CERTIFICATION

Inpatient Orders since

Madison, WI 2014 - current

MS in Health Informatics

University of S. Florida

Mar. 2020 - Oct. 2021

Foreign Medical Graduate. EMR Physician Informatics specialist with over 10 years of Healthcare IT. Certified in Epic Inpatient Orders. Experienced in conducting workflow analysis in clinical areas for EMR implementation. Excellent site advocate for Inpatient and ambulatory workflows. Proven ability to achieve excellent EMR transition and guidance. Trained over 6000+ endusers. Problem solving capability. Detail-Oriented. Excellent interpersonal, communication and listening skills. Ability to work effectively with colleagues and managers. Maintaining and promoting professional competence through continuing education and other learning experiences. SQL, Proficient in Tableau. Ability to travel SUMMARY

LEADERSHIP

• Strong understanding of clinical information/data and how these are managed, used, and operationalized within the clinical information system to create knowledge.

• Demonstrating knowledge and skill in the implementation of evidence-based practice in a clinical setting. 1+ full Lifecyle Epic implementation

• Working Knowledge of the applicable standards of practice and guidelines for clinical practitioners.

• Knowledge of clinical process, workflows, clinical services delivery, and patient/client satisfaction determinants.

• Demonstrating clinical informatics expertise, with the ability to apply systems and critical thinking

• IT troubleshooting and issue resolution & optimizing specialty workflows

TRAINING & PERSONALIZATION

• Assisting in the development of curriculum, training plans, and teaching Epic applications

• Assisting in the development and validation of the training environment and the testing of live environment.

• Collaborating with the Epic Training manager and Principal Trainers on input for training and training materials. Coordinates logistics associated with training delivery preparation activities including set-up, maintenance of training rooms, post training, clean-up, etc.

• Conducting User Settings (Personalization) Labs where providers learn to create Smartphrases and how to share and copy; Smartlist; Speed Buttons for easy access to notes;

QUALIFICATION

S

Medical Doctor

Epic Certified Inpatient Procedure

Orders

Credentialed in Clinical modules

Dragon/MModal Voice recognition

Expert

Microsoft Office Suite Proficiency

GRACE

UHUEGBU

creating preferred lab results; creating and copying Preference Lists; personalized OrderSets & SmartSets including how to copy from other users; favorites Diagnosis & Billing Codes; Quick Actions; setting Dragon commands etc. Inpatient Orders Ambulatory ClinDoc A S A P Stork Optime &Anesthesia Cupid Radiant Kaleidoscope Bugsy Long Term Care Wisdom Revenue Cycle Departments worked: Med Surg, MICU &PCU, Pediatrics, L&D, Gynecology clinic, Family medicine, Internal Medicine, Adult day care, Oncology department, OR, Nursery & NICU, Ortho-unit/clinic, Psychiatry, Long Term Facilities, Infectious Diseases, Pain Management clinic, Nursing Homes etc. Epic STS Specialist (Ambulatory/Inpatient Orders)/ Abstraction Lead Remote/ Dragon Specialist VCUHealth Richmond, VA

Aug 2021 – April 2022

• Attended meetings with implementation team as a Subject Matter Expert for Inpatient Orders application

• Conducted multiple User Settings Sessions

• Mentored Physician Champions

• Supervised abstraction team members on abstraction duties and escalated issues to my manager

• Participated in cut-over

• Other duties assigned

MD Personalization Informaticist (Ambulatory/Inpatient Orders) Fairview Hospital Minneapolis, MN

Jul 2021 – Jul 2021

• Conducted Use Settings Lab for providers

• Haiku and Dragon configuration, including Dragon commands

• Workflow questions and trouble shooting

Epic Physician Efficiency Post Go Live Analyst and MModal Trainer Cape Cod Hospital

April 2021 -July 2021

• Worked with targeted providers and showing them how to use epic more efficiently - reducing number of clicks; building and cleaning up templates; customization of dashboards and setting filters; enhancement & optimized specialty workflows including order sets, smart texts, navigators, BPAs etc. Epic Hybrid Informaticist (Ambulatory, Bugsy, Orders, Kaleidoscope, Wisdom & ClinDoc) Remote Thomas Jefferson University Hospital

Sep 2020-May 2021

• Conducted virtual end-user training for clinicians, Infection Preventionists, providers including Ophthalmologists, Internist-Family Medicine providers, Neurodiagnostic staff and ancillary staff (PT, OT, SLP, Social Workers and Case Managers)

Showed Ophthalmologist how to document in eye exams, create macros MODULES CREDENTIALED IN

WORK EXPERIENCE

GRACE

UHUEGBU

Showed providers how to document in the tooth chart effectively and efficiently

MD User Settings Labs (personalization labs)

Epic Practitioners Specialist (Orders/Ambulatory/Kaleidoscope & Wisdom) UW Seattle, WA (Remote)

Aug 2020- Mar 2021

• Virtual training end-users and User Settings Labs

• Assisted with tipsheets creation

• Abstracted patient’s info from legacy system

• Other duties assigned

Epic Orders/ ClinDoc Trainer (Lead)

CHI Nebraska (Remote)

Jun 2020-Sept 2020

• Virtual train-the-trainer and facilitated virtual end-user training

• Conducted User settings lab (personalization labs)

• Other duties assigned

• Assisted in Go Live and Post Go Live

Epic Orders Principal Trainer

UHS, San Antonio TX

Jun 2020 – Aug 2020

• Edited and added components to Provider Learning Home Dashboard, training CTs and providers

• Trained ATEs, Tip sheets creation, attended leadership meetings, Resolved issue tickets Epic Long-Term Care (LTC) Systems Analyst

Jefferson Health Center, Washington Township NJ

Nov. 2019-Feb. 2020

• MDS assessment documentation expert

• Taught all the tracks including Providers, Nurses, Therapist, Social workers, Dietitians, Activity Coordinators, Patient Care Services

• Liaised with Principal trainer and Analysts created system specification from user requirements

• Tested scripts in LTC tracks and assisted with abstracting patient information evaluated operational workflow

• Suggested various workflows for effective documentation Physician Liaison/System Analyst

Lehigh Hospital Valley Network, PA

Aug. 2019 – Oct. 2019

• Responsible for clinical and technical expertise

• Served as the primary liaison between IS and clinical communities

• Workflow analysis and workflow related transition & conducted User settings lab and assigned CTs’ schedules

• Excellent site advocate for Inpatient and ambulatory workflows & MD personalization and support

• Post-go live optimization

ADDITIONAL WORK EXPERIENCE

GRACE

UHUEGBU

Epic Physician Trainer, Peer to Peer

San Francisco Department of Public Health San Francisco, CA Apr.2019-Aug. 2019

Credentialed and Paneled in Orders and Stork to earn credentialed statuses

Edited curriculum

Participated in P2P program

Assisted in maintaining MST

Assisted in building dashboards

Created classroom Information sheets for training Epic Ambultory Orders ClinDoc Trainer

NycHHC New York, NY

Aug. 2018- Dec. 2018

• Trained Inpatient & Outpatient providers, behavioral health nurses and infectious diseases clinicians

• Credentialed and Paneled in Orders/ ClinDoc to earn statuses at Hospital

• Mentored other CTs

• Edited curriculum

• Trained and facilitated classes ranging from 8 end users to 24 end user class size

• Trouble shooting problems from providers and nurses during go-live Epic Consultant (Orders, Ambulatory, ClinDoc and Dragon Trainer) Saint Francis Muskogee, OK

Apr. 2018 – July 2018

• Curriculum development

• Training providers and nurses including ER providers

• Dragon Training

• Helped providers set up dragon profile and dragon commands

• Showed providers how to create speed buttons for notes

• Showed nurses how to document LDA including effectively using the AVATAR

• Conducted some remote trainings and help desk support

• Other duties assigned

Physician Liaison/ Medical Informatics Specialist/ Chart Abstraction Specialist Ardent Health

May 2017- Mar. 2018

• Did three implantations at Albuquerque NM, Amarillo TX, and Tulsa, OK in Lovelace Medical, BSA

• Full lifecycle Epic implementation

• Abstracted Patient information from legacy system and participated in cut-over

• Built relationships with physicians to gain support of IS initiatives, to encourage widespread acceptance and provider use of the clinical systems.

• I advocated for and coordinate the advancement of clinical information systems to satisfy these information requirements.

• Led Personalization labs where I taught them how to customize and share Smartphrases, Macros, Preference Lists, OrderSets etc.

GRACE

UHUEGBU

ADDITIONAL WORK EXPERIENCE

• Gave suggestions in resolving issues on OrderSets, InBasket etc.

• Participated in Activation go live support

• Physician hotline for Epic and Dragon issues

Epic Lead Physician Trainer

Thomas Jefferson University, PA

Dec. 2016 -May 2017

• P2P training

• Curriculum development and trained provides.

• Tested over 22 physician tracks and validated

• Volunteered in updating OrderSets on Admin

• Helped with training Physicians and with Personalization labs reviewing and updating curriculum

• One-month extension on helpdesk (remote)

• Other duties assigned

Epic Physician Informatics Liaison for Ambulatory & Dragon Support GHS, Greenville, SC

July 2016- Nov. 2016

• Supported, created, reviewed, and updated test scripts to reflect proposed workflow solutions.

• Reviewed and tested changes, enhancements, and new release as assigned.

• Lead trainer for all physicians and mid-level in Oconee

• Conducted Personalization labs: Helped create macros, Smartlists, Smartphrases and Preference list

• All other duties assigned

Physician Liaison & Trainer (Orders, Ambulatory, kaleidoscope, ClinDoc, ObGyn) Lahey Clinic, Burlington MA

Jan. 2015 – Oct. 2015

• Responsible for clinical and technical expertise

• Served as the primary liaison between IS and clinical communities; chairs or co-chairs the appropriate clinical information system committee(s).

• Workflow analysis and workflow related transition

• I coordinated presentation and webinars for KOL’s.

• Curriculum development and editing. Classroom training, People Soft

• Single-handedly trained all the Psychiatry clinicians

• 3-month extension Help desk Physician support (remote) Epic Credentialed Trainer (Ambulatory and Kaleidoscope) Advantage Care Physician Practice, New York NY

May 2014 – Sep. 2014

• Provided classroom training and go live support to Physicians.

• Curriculum development, lesson plans and tip sheets

• Personalization labs

• Physician ticket resolution support (remote)

GRACE

UHUEGBU

Epic Physician Trainer (2014 Version)/ Testing

Hackensack University Medical Center, Hackensack NJ Feb. 2014 – May 2014

• Taught provider upgrade class.

• Personalization labs and attended leadership meetings

• Other duties assigned

Epic Credential Trainer (Ambulatory/Inpatient)

Scott and White Hospital, Temple TX

Nov. 2013 – Feb. 2014

• Trained providers, physical, occupational and respiratory therapists.

• Created curriculum and lesson plans. Go live Team lead Epic Informatics consultant (Orders)

Brookdale Hospital and Medical Center, Brooklyn NY July 2013 – Oct. 2013

• Participated in teach back, facilitated provider classroom trainings.

• Administered test to providers.

• Created posters to help end users visually understand epic tools and workflow

• Trained A-T-Es

• 1 –month Remote Help desk support

OTHER EMR PROJECTS

Duke University, Durham NC Ambulatory / Radiant Support 06/2013–07/2013 CHI - Gig Harbor, WA Ambulatory Provider support 06/2013–06/2013 Sutter Health, Oakland CA Optime/ Float Go live Support 02/2013–06/2013 NYU, NY, NY Revenue Cycle / Activation Support 11/2012–02/2013 UCH, Cincinnati OH ClinDoc, CPOE, Stork, Optime 10/2012–11/2012 Wake Forest Baptist Medical Center, NC At-Elbow Support (ClinDoc/ CPOE) 09/2012–10/2012 University of Michigan, Ann Arbor, MI Epic Go live Consultant (Ambulatory) 07/2012–08/2012 Bethesda North Hospital, Cincinnati OH Epic Inpatient Support 07/2012–07/2012 CHN, Indianapolis, IN Ambulatory Consultant 06/2012–06/2012 REFERENCES

Available upon request

+1-973-***-**** **********@*****.***

linkedin.com/in/grace-

uhuegbu-md-308b584b/ac

ADDITIONAL GO- LIVE WORK EXPERIENCE

Contact this candidate