OBJECTIVE

Driven individual looking for an office position in a medical or dental office that requires a highly effective communicator with a full range of office management and bookkeeping experience, excellent patient relations skills and a track record for delivering results.

COMPUTER SKILLS & QUALIFICATIONS

Proficient in MS Word, Excel, PowerPoint, Outlook, and Internet Research

Effective communicator with strong interpersonal skills

Intelligent and resourceful

Practical experience as a leader

Highly motivated and driven individual

Extremely detail-oriented

Excellent abilities in troubleshooting, multitasking, and working with a wide variety of people and situations

EDUCATION

Springfield Gardens High School, Rosedale, NY June 1980

General Studies with a concentration in Business

Nassau Community College, Uniondale N.Y.

Associates degree in business administration June 1982

EXPERIENCE

General family Cosmetic Dentistry

Dix Hills, N.Y February 2014- Present

Track daily, weekly, monthly and yearly reports

Doctor credentialing

Insurance and patient billing/collection

Orthodontic billing

Authorizations

Create patient payment plans

Front desk

Deal with patients queries and complaints

PEDIATRIC DENTAL, Ronkonkoma, New York December2011- January 2014

Office Manager

Managed staff/front desk and billing department

Tracked Doctors production

Tracked daily, weekly, monthly and yearly reports

Scheduled Doctors and staff

Doctor credentialing Deal with patients queries and complaints

Dealt with all patients queries and complaints

Insurance and patient billing/collections

Surgical coordinator

Verified Insurance

Prepared staff hours for payroll

Managed and assisted front desk

Medical Office, Hauppauge, New York March 2008- December 2011

Patient Coordinator

Maintained appointment schedule for patients, doctors and drug representatives

Assisted with insurance billing

Collected co payments and verified insurance eligibility

Maintained patient database and charts

Processed referrals

Assisted in patient billing

HMB, Westbury, NY January 2006-March 2008

Front desk/Night coordinator

Balanced all revenue departments; credit cards transactions, cash payments

Performed daily reports and followed up with end of day procedures

Responsible for all aspects of guest services such as checking guests in and out, answering telephones, and responding to the requests of the hotel guests

Developed thorough understanding of MSI Property Management Systems to complete daily statistic reports

Holbrook Chiropractic, Holbrook NY January 1998-2006

Office Manager/Sales

Generated and followed up with potential leads

Developed advertising techniques and new marketing ideas

Total Chiropractic Care, Medford NY January 1998-February 2003

Collections

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