Raghu Babu Mannem

+1-630-***-**** ad4x5q@r.postjobfree.com

Summary:

A highly competent and result oriented QA Manual Engineer with over 15 years of experience in Manual Testing and as Scrum master.

Succeeded in implementing and establishing the agile process in the existing project and streamlining the overall delivery process using different kinds of dashboards like Kanban, Jira Dashboard, Traceability Matrix etc.

Succeeded and recognized for requirement gathering and technical writing and have implemented Documents like technical specification, functional Specification, UAT test plans, QA test plan, Test strategies, launch reports, QA Sign Off reports, process documentation etc.

Expertise in different phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) including Agile Methodology/SCRUM and Waterfall methodologies.

Extensive experience in various Agile Ceremonies (Daily Scrum, Product Backlog Grooming, Sprint review, Sprint Retrospective).

Experienced in diverse types of testing like Manual testing, Integration testing, System testing, Smoke testing, Regression testing, Functional testing, GUI testing and User Acceptance (UAT) Testing.

Extensive experience on Backend API testing (both internal and Public APIs) using Postman, Rest Assured.

Excellent knowledge and experience in working with open-source tools such as Soap UI, POM, TestNG, JIRA, Confluence, IDE and Eclipse.

Used Screenshots for bug reporting, analysis and exception debugging using Extent Reports reporting library with TestNG.

Expertise in executing the test cases and raising the defects using the Defect Tracking Tool JIRA, Test Rail and ALM.

Hands-on experience using Mobile testing tools like: Browser Stack and Lighthouse.

Skilled in analysis, design and developing test cases for SQL objects verification and writing SQL scripts to validate the database systems and for backend database testing.

Skilled in Informatica transformation jobs and ETL testing and validating the data as per the data models.

Experienced in Database/Backend testing using SQL Queries for data design, data validation.

Worked on databases such as Oracle, MS SQL Server, Cassandra and My SQL.

Organized and Perform Accessibility testing on all the new frontend (UI) features using the Web Content Accessibility Guidelines (WCAG) 2.0 standards and all the accessibility readers

Outstanding communication and interpersonal skills.

Technical Skills:

Build Tools:

MAVEN

Testing Frameworks:

TestNG, Cucumber.

Version Control:

GIT

IDE:

Eclipse, Idea

Database Systems:

Oracle DB, SQL, MS SQL Server, My SQL, Cassandra

Database Testing:

Database/Backend testing, SQL Queries, data validation

Test Management Tools:

HP ALM, Rally, JIRA, Test Rail, Confluence

Requirements Management:

IBM Rational Change Management, Test Plan, Test Cases, RTM

Reporting Tools:

Test & Defect Summary Report

Additional Tools:

WAG 2.0, ADA Compliant Tools, (Jaws, NVDA), POSTMAN, ETL

Operating System:

Windows 10,11 & Linux.

Technology:

AEM 6.3 and 6.4. Automation Anywhere (RPA), PEGA.

Education:

Master of Computer Sciences from Nagarjuna University, Andhra Pradesh in 2006.

Achievements & Certifications

Certified Scrum Master through Scrum Alliance Digital Badge

Certified ISTQB by UK Software Testing Qualification Board.

Received various appreciation comments from customer & senior management for the excellent

Contribution and delivery of the product in a short span of time.

Mentoring fresher’s and making them productive for the project in a short period of time.

Participated in walk-in drives as a panel member.

Professional Experience:

Projects Worked at Virtusa (Nov 2014 to March 2024)

Client: JPMC Duration: Sep 2023 to March 2024

Role: QA Test Lead

Project: JPMC presently uses Sales data hub application to gather all the data related to USWM customer and lead information. To modernize the application, it is necessary for JPMC to upgrade Java version, Photon version, Spark Jobs Talend configuration and app protect.

Roles & Responsibilities:

Coordinating across multiple workstreams and program to ensure testing is as per planned schedule.

Monitor bug resolution efforts and track successes.

Plan test schedules or strategies in accordance with project scope or delivery dates.

Deriving metrices based on the decisions.

Defining the defect process.

Cross functional defect management.

Coordinate with BA, development, testing and vendor teams to implement System integration testing and End to End testing.

Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

Client: BMO Harris Bank (BotW integration QA Services) Duration: May 2023 to Sep 2023

Role: QA Associate Manager

Project: BotW integration QA Services. Bank of the West Data Migration initiative is part of the enterprise-wide initiative that is aiming the support of the BotW acquisition by BMO through seamless application and data integration. Through this Sub-initiative, BMO will build the infrastructure and the process to manage the data transfer between BMO and BotW.

Roles & Responsibilities:

Preparing the weekly executive presentation on the execution status.

Coordinating across multiple workstreams and program to ensure testing is as per planned schedule.

Monitor bug resolution efforts and track successes.

Plan test schedules or strategies in accordance with project scope or delivery dates.

Deriving metrices based on the decisions.

Defining the defect process.

Cross functional defect management.

Coordinate with BA, development, testing and vendor teams to implement System integration testing and End to End testing.

Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

Tools & Technologies Used: Modern Banking Platform, ALM, Java, SQL, JIRA

Client: BMO Google Plex - DDAP / MBP D1 Duration: March 2022 to May 2023

Role: QA Associate Manager

Project: BMO Harris- Google Plex QE. BMO will be leveraging FIS Digital One Account Opening (OAO) and Consumer Online Banking (OLB) features and functions on the Account onboarding and self-service capabilities of Digital One Platform, that can fulfill BMO's requirements to onboard new customers.

Roles & Responsibilities:

Serve as part of team of QA professionals engaged in design of test plans, scenarios, scripts, or procedures for large scale projects being performed in a distributed environment.

Coordinate with BA, development, testing and vendor teams to implement System integration testing and End to End testing.

Participate in test system modifications to prepare for implementation

Document software defects, using a bug tracking system, and report defects to software developers.

Identify, analyze, and document problems with program function, output, online screen, or content.

Monitor bug resolution efforts and track successes.

Accessibility testing of Digital One application to make it compliant with the Americans with Disabilities Act.

Create or maintain databases of known test defects.

Plan test schedules or strategies in accordance with project scope or delivery dates.

Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

Tools & Technologies: Modern Banking Platform, Digital One, Netezza, Soap UI, Postman, Selenium, Java, SQL, JIRA, Bit Bucket

Client: Nemours Health Care Duration: May 2020 to March 2022

Role: QA Associate Manager

Project: Nemours goal is to migrate their old alfresco sites to AEM. Initially they came to upgrade their system to AEM. End users can access the Doctor profiles on the portal pages.

Roles & Responsibilities:

Created Test Plans and for Each Sprints.

Providing estimates for each story considering Fibonacci scale

Creating Test Strategy based on requirements finalized in Specs review and project scope discussion meetings.

Accessibility testing of website to make it compliant with the Americans with Disabilities Act

Functionality testing, Single user performance testing & Regression.

Guiding the team members in test case creation and its execution.

RCA for the defects raised on Staging env & Production env

Leading onshore calls on daily testing activities and coordinate with Client

Sprint Demo to Client.

Tools & Technologies: AEM, Soap UI, Postman, Selenium, Java, SQL, JIRA, Bit Bucket

Client: Cisco Duration: Nov 2019 to April 2020

Role: QA Test Lead

Project: Designing forms for marketing using AEM forms.

Roles & Responsibilities:

Created Test Plans and for Each Sprints.

Providing estimates for each story considering Fibonacci scale

Creating Test Strategy based on requirements finalized in Specs review and project scope discussion meetings.

Functionality testing, Single user performance testing & Regression.

Guiding the team members in test case creation and its execution.

RCA for the defects raised on Staging env & Production env

Leading onshore calls on daily testing activities and coordinate with Client

Sprint Demo to Client.

Tools & Technologies: AEM forms, Soap UI, Postman, Selenium, Java, SQL, JIRA

Client: Viacom Duration: May 2018 to Nov 2019

Role: QA Test Lead

Project: Viacom goal is to manage their digital assets with help of CMS. Initially they came to upgrade their system and later they wanted to share assets via portal pages based on Access control. End users can access the digital assets on the portal pages with the provided access.

Roles & Responsibilities:

Created Test Plans and for Each Sprints.

Providing estimates for each story considering Fibonacci scale

Creating Test Strategy based on requirements finalized in Specs review and project scope discussion meetings.

Functionality testing, Single user performance testing & Regression.

Guiding the team members in test case creation and its execution.

RCA for the defects raised on Staging env & Production env

Leading onshore calls on daily testing activities and coordinate with Client

Sprint Demo to Client.

Tools & Technologies: AEM, Soap UI, Postman, Selenium, Java, SQL, JIRA, Bit Bucket

Client: CNA Duration: Feb 2018 to May 2018

Role: QA Test Lead

Project: CNA is initiating their journey towards establishing a Robotic Process Automation (RPA) pilot build to support automation for Worldwide Operations (WWO), Claims and Underwriting. CNA is engaging Virtusa to build out and make a 6-process pilot ready for production use. CNA is also establishing a Center of Excellence

Roles & Responsibilities:

QA Lead: Individual Contribution

Conducting Daily SCRUM meetings

Test plan preparation.

creation and execution of RPA test scenarios.

Sizing and effort estimation.

Responsible for creating Release Notes for Every Release.

Tools & Technologies: Excel, Jira, Automation Anywhere

Client: HomeServe UK Duration: Dec 2016 -Feb 2018

Role: QA Test Lead

Project: HomeServe had initiated Unity Programmed with an objective of replacing the Ensure legacy system that Offers Sales, Servicing, Marketing and Billing Capabilities. It provides home emergency and services to the customers in original plumbing and drainage cover to include electrics, gas and oil central heating, external water supply pipe, internal gas supply pipe, appliance repairs, pest infestations, locksmith service and glazing repairs etc.

Roles & Responsibilities:

Led a team size of 16 members, Work Allocation and Task tracking to the team members

Metrics collection: Involved in prioritizing defects, RCA and presenting Quality Metrics to Management (Ex: Defects Removal Efficiency, Defect to Remarks Ratio etc.)

Leading onshore calls on daily testing activities and coordinate with Client

Conducting root cause analysis of reported defects (Defect Triage meeting)

SIT and UAT Sign off handling

Sizing and effort estimation (used WBS method)

Actively participated in Design & Requirement walkthrough

Resource screening for new resource requirements.

Mentoring team members on application, monitoring their performance and encouraging.

Responsible for creating Release Notes for Every Release.

Tools & Technologies: PEGA & Oracle, ALM, JIRA, Excel, Confluence.

Client: BT Duration: Nov 2014 – Nov 2016

Role: Sr QA Associate

Project: SPEED is a Desktop based application which provides prices to the end customer for the service inventory management. SPEED generates the pricing sheets which consist of all types of components. We generate EQM XML which contains the information for the next sub system.

Roles & Responsibilities:

Test case design and execution

Responsible for creating Release Notes.

Actively participated in Design & Requirement walkthrough.

Conducting root cause analysis of reported defects (Defect Triage meeting).

Client Demo.

Tools & Technologies: ALM, Jira, Confluence, Excel, SPEED & SQL.

Portware projects (Dec 2007 to Feb 2014):

Product: Future Rolls

Role: Associate QA

Project: JPM and many prospects have raised interest in the trading of futures and specifically spread trading. JPM initially wants to trade exchange-based Calendar Spreads (Rolls). Rollover involves carrying forward of futures positions from one series, which is near to expiry date, to the next series. On expiry, traders can either let a position lapse or enter a similar contract expiring at a future date.

Roles & Responsibilities:

Meeting with the Software/Product designers to determine quality assurance parameters.

Leading the QA team in designing QA test procedures.

Overseeing the drafting of testing documents.

Implementing testing procedures and overseeing QA procedures.

Conducting analysis checks on product specification.

Reviewing Quality Assurance reports.

Execute tests and document detailed results.

Developing test plans, test specifications, test case and test scripts.

Tools & Technologies: Bug Tracker, Excel, Portware.

Product: Equities

Role: Associate QA

Project: Portware Enterprise is a fully customizable, real-time trade management system designed to act as a central platform for the creation and execution of algorithmic trading strategies for global equities, futures, options and FX. Portware is the only platform in the algorithmic, high-frequency trading space not affiliated with a broker/dealer, affording our clients true broker neutrality and fixed cost, per-user subscription pricing.

Portware Enterprise can handle any number of trading strategies, including automated market making, hedging, and crossing and full order book management. The system's open architecture allows users to easily customize not only the look and feel of the application, but also the system’s behaviors and capabilities to best fit their needs. Users can easily adjust or modify execution strategies, individual stocks, target dollar amounts, and more.

Roles & Responsibilities:

Involved in identification of Test Scenarios, Test cases and Preparation of Test Data

Executed Regression Test cases for multiple cycles for each Release.

Reporting and Tracking defects using Lotus Notes Ticket Tracker

Set up the test Environment for various versions of the product

Performed Build Verification (Smoke) Testing.

Responsible for creating knowledge base articles related to the product usage and troubleshooting.

Tested the Broker Destination Algorithms in all versions of Portware in different environments.

Tested Portware Admin Page in all browsers like Internet Explorer, Mozilla Firefox

Involved in testing of hotfixes for some specific requirements for clients

Tools & Technologies: Bug Tracker, Excel, Portware.

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