Kenneth Malloy

KNOXVILLE, TN, ***** 865-***-****

ad4x5p@r.postjobfree.com

Aspiring and detail-oriented professional seeking an entry-level position as a Quality Writer, leveraging strong writing skills, keen attention to detail, and a passion for producing high-quality content. Eager to contribute to content creation and refinement processes while gaining valuable experience in a dynamic and collaborative environment.

EXPERIENCE

Franchise owner Mar 1997 - Present

Janiking, Knoxville, TN

Franchise Ownership (20+ Years):

1.Business Expansion: Spearheaded successful expansion efforts, overseeing the establishment of multiple franchise locations, resulting in increased market presence and revenue growth.

2.Operational Excellence: Implemented streamlined operational processes, enhancing efficiency and profitability across all franchise outlets.

3.Team Leadership: Built and led high-performing teams, fostering a culture of dedication and customer service excellence, contributing to consistently high customer satisfaction ratings.

4.Financial Management: Demonstrated fiscal responsibility by consistently achieving and surpassing financial targets, optimizing resource allocation, and ensuring sustained profitability.

5.Community Engagement: Actively engaged with local communities through strategic partnerships and community events, reinforcing brand visibility and building strong customer relationships.

6.Awards and Recognition: Received industry accolades and franchise awards for outstanding performance, attesting to the commitment to excellence and success in franchise operations.

Marketing Certifications:

7.Digital Marketing Certification: Acquired a comprehensive digital marketing certification, showcasing proficiency in online marketing strategies, social media management, and digital advertising.

8.Strategic Marketing Planning: Completed advanced training in strategic marketing planning, emphasizing the development and execution of targeted marketing campaigns to drive brand awareness and customer acquisition.

9.Brand Management Certification: Attained a certification in brand management, focusing on maintaining and enhancing brand equity through cohesive and effective marketing strategies.

10.Customer Relationship Management (CRM): Successfully completed CRM certification, highlighting expertise in implementing and utilizing CRM systems to enhance customer engagement and retention.

11.Market Research Excellence: Acquired a certificate in market research, showcasing proficiency in analyzing market trends, consumer behavior, and competitive landscapes to inform data-driven marketing decisions.

These achievements reflect a proven track record in franchise ownership, marked by sustained success, operational efficiency, and community engagement. The recent certifications in marketing further demonstrate a commitment to staying current with industry trends and utilizing advanced strategies to drive business growth. Ready to leverage this wealth of experience and expertise in new and exciting challenges within the marketing domain.