Customer Service Delivery Driver
Resume:
Jackeitha Baker
Savannah, GA
*********@*****.***
Hardworking and a quick learner ! Focused on maintaining and progressing toward greater endeavors. I am a self-starter and quick learner. My versatile skill sets in customer service, problems solving,organizational skills and ability to work under pressure will allow me to be proficient as a Dispatcher. I am committed to learning and growing in this field.
Authorized to work in the US for any employer
Work Experience
Delivery Driver
UberEATS - Savannah, GA
August 2023 to Present
● Experienced food delivery
● Excellent track record of delivering quality food in a safe and timely manner.
● High quality communication problem solving and customer service skills Delivery Driver
FedEx Ground - Louisville, KY
November 2022 to Present
● Demonstrated exceptional driving skills and maintained an outstanding safety record while operating delivery vehicles for FedEx.
● Completed daily delivery routes efficiently and accurately, ensuring on-time delivery packages to various business and residential locations.
● Utilized strong organizational and time management abilities to prioritize and coordinate multiple deliveries throughout the day.
● Communicated well with customers, in a friendly and professional manner while addressing any questions or concerns.
Delivery Driver
Amazon DSP - Louisville, KY
January 2022 to November 2022
● Operated and maintained company delivery trucks, ensuring safe and efficient transportation of goods to multiple locations across a designated route.
● Utilized excellent customer service skills while delivering products, in a timely and accurate manner, and resolving any customer concerns or inquiries.
USPS Mail Carrier
Post Office USPS - Louisville, KY
August 2021 to December 2021
● Delivered mail to residences and businesses determined by specific routes with on-time delivery of mail
● Observed road rules, weather and road conditions and other factors to maintain safe driving record
● Routed all classes of mail in sequence of delivery along an established route.
● Communicated well with customers, in a friendly and professional manner while addressing any questions or concerns..
Production Worker
Conco - Louisville, KY
February 2021 to July 2021
● Met or exceeded all production quotas.
● Maintained inventory of supplies by checking stock levels,and placing orders.
● Ensured clean and safe work environment
Delivery Driver
Marco's Pizza - Raleigh, NC
July 2020 to January 2021
● Experienced food delivery
● Excellent track record of delivering quality food in a safe and timely manner.
● High quality communication problem solving and customer service skills
● Utilized navigation system
Stewardess
Umstead Hotel & Spa - Cary, NC
March 2019 to March 2020
● Assist with keeping restaurant clean and sanitary
● Assist with Dishwashing Banquet prep and set-up
Team member
Wendy’s - Raleigh, NC
February 2019 to April 2019
● Maintained high standards of customer service during high volume, fast-paced operations.
● Assembled food orders while maintaining appropriate portion control.
● Operated cash register,including accurate cash handling and credit card transactions. Quality Control Inspector
Vico Louisville - Louisville, KY
August 2018 to October 2018
● Monitored operations output of production standards
● Accepted or rejected product samples after full inspection
● Removed and documented all rejected product
Cashier/ Guest representative
Thorntons Inc. - Louisville, KY
August 2017 to June 2018
Shift lead
● Maintained high standards of customer service during high volume, fast-paced operations.
● Operated cash register,including accurate cash handling and credit card transactions. Warehouse Worker
Richelieu Hardware - Louisville, KY July 2017 to August 2017
● Maintained efficiency in
loading and unloading
products
● Ensured safety protocols
were observed
● Assisted managers,
co-workers, with day-to-day
operations
● Performed product picking
duties.
FedEx Package Handler
FedEx Ground - Louisville, KY
June 2017 to July 2017
● Tracked parcel movement using handheld scanners and daily production sheets to keep accurate records
● Marked and labeled containers with accurate shipping information to prevent delays
● Reviewed packing slips and other documents to properly box requested items for shipment. Packing and Shipping
MAG - Louisville, KY
April 2017 to June 2017
● Loaded and unloaded heavy packages up to 75 pounds using relevant tools, loading equipment, or manually.
● Accurate record-keeping of incoming and outgoing packages. Packing and Shipping
UPS - Louisville, KY
March 2017 to April 2017
● Prepared trucks for deliveries with organized and efficient loading vehicles
● Weigh and measure packages and document information.
● Followed company rules and procedures and trained new hires Customer Service Representative
Refund Advantage - Louisville, KY January 2017
to March 2017
● Process customer refunds
● Resolve client inconsistencies
● Assist with refund transfer
● Provide excellent customer service
Picker/Packer
ADP - Louisville, KY
September 2016 to November 2016
Prepared and shipped orders daily based on customer’s orders Ensure packages were directed to correct location for shipping Cashier
THORNTONS - Louisville, KY
June 2016 to August 2016
● Maintained high standards of customer service during high volume, fast-paced operations.
● Operated cash register,including accurate cash handling and credit card transactions. Machine operator
JBS Swift
December 2014 to July 2015
● Performed necessary pre-op activities to ensure proper equipment start-up and operation.
● Operate /monitor multiple pieces of equipment to ensure quality production.
● Followed strict safety regulations and guidelines to ensure precise and accurate workflow. Education
High school diploma
Needham B Broughton High School - Raleigh, NC
August 2010 to June 2014
Skills
• Warehouse experience (2 years)
• Customer Service Skills (2 years)
• Quality Control
• Quality Inspector
• Caliper
• Quality Assurance
• Inspection
• Banquet Experience
• Assembly
• Micrometer
• Driving
Certifications and Licenses
Driver's License
Contact this candidate